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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

John Templin and team were absolutely fantastic. I came in with very limited knowledge on E bikes, and John was so knowledgeable and educational in such a kind way it made me feel very comfortable wit... Ver mais

Classificada 5 em 5 estrelas

by looking around of what I want and they were very helpful to help me and explained everything to me on my lease and payment .

Classificada 5 em 5 estrelas

Kafene makes purchasing our home furniture easy and reliable. We love the 90 day same as cash option and utilize it every time. The approval process is always smooth and swift. The payment portal and... Ver mais

Classificada 1 em 5 estrelas

I have caught this company double charging me and when I complained they refunded my money and then charged me again the next week. There automatic payment system will jack your credit up. There cust... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços de finanças alternativos

Escrito pela empresa

Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

513 opiniões

5 estrelas
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1 estrela

Respondeu a 12% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My experience

I was very pleased with the way my transaction went. It was so smooth and fast but efficient. Prior to seeing an associate I had already checked their available finance company, did the process, went to associate and it was a done deal. I was told 2 to 3 weeks for furniture delivery, I had in a week.

I do feel their delivery fee is ridiculous. I am literally off the same road and they charge $200, nope. Aside from that, they were GREAT.

30 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I have caught this company double…

I have caught this company double charging me and when I complained they refunded my money and then charged me again the next week. There automatic payment system will jack your credit up. There customer service agents seem to get upset when you prove that they have made a mistake if your trying to build credit this is not the company to deal with i now have late payments on my records for mistakes they made like charging two of my cards at once I strongly suggest not using this company

7 de maio de 2026
Opinião espontânea
logótipo da Kafene

Resposta da Kafene

I'm so sorry you had a bad experience, Richard! Please shoot us an email at help@kafene.com to tell us a bit more about your situation -- we'd love to try to make it right.

Classificada 5 em 5 estrelas

John Templin and team are awesome!

John Templin and team were absolutely fantastic. I came in with very limited knowledge on E bikes, and John was so knowledgeable and educational in such a kind way it made me feel very comfortable with my purchase. I will definitely recommend them and when I’m ready to buy another I will definitely go back and see John again.

6 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

THIS IS A PREDATORY LENDER

THIS IS A PREDATORY LENDER. THEY WILL BURN YOU ON EVERY OPPORTUNITY.
I paid 2 accounts off within the 90 day period. On two contracts with me they didn’t make a dime. So, on the second contract I called and made a lump sum payment to pay off the balance. They sent me a text congratulating me on the early contract completion. Theee days later I get a text from Kafene stating that a last payment was returned to them and now I owe them $3006 on an account I paid in full and they confirmed. I had the my Bank draft letters and I sent Kafene my bank statements per their request, and they said I am still responsible. I’ve had to acquire an attorney because this madness has to stop.

ADD KAFENE TO ALL THE BAD BUSINESS LIST AND BLOGG’S YOU CAN FIND.
EVIL PEOPLE.. GOD BLESS YOU ALL

18 de dezembro de 2025
Opinião espontânea
logótipo da Kafene

Resposta da Kafene

This is not at all the experience we want our customers to have. Would you give our team a call at 855-420-0747 and we'll see what we can do to make it right?

Classificada 1 em 5 estrelas

I was told that my payment would be…

I was told that my payment would be once a month not every two weeks. Not what I signed up for. Paying like this i would be paying 3 times more than it's worth. Not good customer service lying to get clients. They are crooks for people who don't have good credit and need stuff. I would not recommend using this company for anything!

3 de abril de 2026
Opinião espontânea
logótipo da Kafene

Resposta da Kafene

I'm sorry there was confusion around your payment frequency! Would you give our team a call at 855-420-0747 and we'll see how we can help?

Classificada 1 em 5 estrelas

I got Kafene through tire agent

I got Kafene through tire agent. I canceled my order through tire agent with in 4 hours because I ordered the wrong size. Kafene is still pulling the money out of my account after tire agent told them I canceled my order.

6 de março de 2026
Opinião espontânea
logótipo da Kafene

Resposta da Kafene

We definitely want to help get this sorted out, but we need a little more information. Would you give us a call at 855-420-074?

Classificada 1 em 5 estrelas

Very unprofessional company

Very unprofessional company. They will take money even when your merchandise was cancelled. They knew beforehand not to take my money but still did so. It took me weeks to get my money back. These crooks will charge a customer interest. But will not allow a customer to charge them interest for illegally taking their money. I hope companies like this fails with their usury and non accountability tactics.

25 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Mostly your payment arrangements

Mostly your payment arrangements. There is no by monthly or monthly just because a payment comes out in a different month doesn't mean it's monthly. So 15th and 1st is still a by weekly payment so every two weeks .you are lieing to customer and putting them into hardship. You pulled 149 every two weeks that is 298 a month . Ridiculous. Just a terrible experience and would not recommend to anyone

15 de abril de 2026
Opinião espontânea

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