Kawaiies Opiniões 

1283
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely in love with Kawaiies! 🥹✨ Everything is so adorable, unique and irresistibly cute. The perfect place to find a special gift or treat yourself to something cosy and fun. Their products brin... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

J'ai passé une commande le 21 juillet et depuis aucune nouvelles. J'ai envoyé deux mails et pas de réponses pour le moment. Je laisse encore un ou deux jours puis je lance un litige PayPal. Heureuse... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought one of the bunny plushies for my daughter because she's always asking for something soft to cuddle at night, and it's honestly become her favourite thing. She takes it everywhere around the h... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered on 2 July, heard nothing until I chased them a week later. They then claimed my parcel was cancelled due to “new EU import tariffs” (which were announced back in February!) and asked me to sen... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Centro comercial outlet
  2. Loja de moda infantil
  3. Loja de brinquedos para crianças
  4. Loja de moda masculina
  5. Loja de brinquedos
  6. Loja de moda feminina

Escrito pela empresa

A store dedicated to selling you the cutest plushies, building blocks, home decorations, and more! Kawaiify your home today! Quality and excellent service guaranteed.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 42% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(1283)

31 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Cute Capybara

This Capybara plushie, stuffed animal is so cute. It's very velvety soft and the perfect combination of squishy and quality. It's a perfect plush. I even bought a second one.

28 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

The care and attention that goes into the creation of your plushies is amazing, as is the service you get before and after your purchase. Absolutely worth it.

29 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service

Poor customer service
The Large Pastel Waterproof Backpack Handbag initially was good but a front zip broke after about 12 wks. I emailed hoping for a replacement as I would class this as faulty goods after such a short time. The only thing they offered to do was a 30.% Discount off a new order They ignored any other email I sent to follow up! Shame their customer service has let them down and put me off further orders

8 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The cutest bedding!

I’ve ordered three sets of bedding from Kawaiies and they’re also so cute and excellent quality. The customer service team are really responsive and helpful with queries too!

15 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I paid $70 for a $15 hoodie.

I spent $70 on a hoodie that appealed to me which was supposed to be "oversized", went with XXL and it's not even L. Afterwards I ended up finding the exact same hoodie for $15 on Shein. Was a huge let down.

28 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Shark Hoodie

I ordered the shark hoodie and the thing that came was god awful it I ordered size XXL because the site recomended to order one or two sizes bigger and when I opened the package it was maybe M The material was very bad and plastic like, the hoodie strings were yellowish for some reason, the hood was tiny honestly the biggest scam possible don't order no matter what or order at your own risk.

17 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I never received my packages

I never received my packages. I have emails of me asking them to refund my package. They told ME to contact the shipping company and fill out a lost package form via USPS. I went as so far to call USPS who said there was no package. AND THEN KAWAIIES proceeded to tell me to file a police report for stolen package??

I spent $70.20 on the purchase I never received. I communicated with ‘Charlie’ via email and it was just them stalling and telling me the company will look into it. This company is a fraud DO NOT PURCHASE YOU ARE WASTING YOUR MONEY!! I never got a reshipment either because they stated they needed to do an investigation on their end. Guess their investigation on their end is still pending since November 4th 2022

1 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

A favorite shop

Some of my favorite things come from only this store so I like to tell people where they came from. They’re responsive to emails as well.

12 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

In lieu of flowers

It was nostalgia that hooked me. Senior citizens remember the feelings generated by plush of days long ago. My sister was hospitalized; my BIL lost his father. They like cats but not the labor. Poe is purrfect. He tickled their funny bones and warmed their hearts! He has presence ~ those eyes!

4 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely disappointed in this…

Absolutely disappointed in this company. I’ve been trying for weeks to get a response to emails and messages. I received a faulty product and they are just not interested.
Definitely would not recommended this company. They do not abide by Uk law.

19 de fevereiro de 2024
Opinião espontânea
logótipo da Kawaiies

Resposta da Kawaiies

Hey Trina,

Thank you for bringing this matter to our attention, and I apologise for the frustration and inconvenience you've experienced. I understand your disappointment with the lack of response to your emails and messages, as well as the issue you encountered with the faulty product. I have looked into this further and can see that our team resolved this by providing you with a free return label. We will issue a refund shortly once we receive the plushie. It is misleading to write a review that we do not abide by UK law. It would be great if you could update your review.

Classificada 1 em 5 estrelas

Never got my package or refund

I never got my package and the company kept going in circles within our emails and avoided providing me a refund. I asked for nothing but a simple refund and they couldn't even give me that -- using the excuse "we're a small company blah blah". I've bought from even smaller companies and entrepreneurs and they had better service.

27 de abril de 2023
Opinião espontânea
logótipo da Kawaiies

Resposta da Kawaiies

I'm sincerely sorry to hear about the difficulties you've encountered with your order. As with any lost parcels, our team has to investigate the situation with our customers and the logistics team so that we can try to locate the parcel and offer a resolution. Typically, in cases of lost parcels, we opt for reshipments as a precautionary measure against potential social engineering scams. As your review is organic we're unable to look into this further, please get in touch with us.

Classificada 1 em 5 estrelas

Purchased a unicorn for my child for…

Purchased a unicorn for my child for Christmas, when it arrived I was very disappointed.
There was many areas that the stitching was open and the stuffing was coming out, the material was not as soft as other similar toys I have bought.

I complained, they responded asking for pictures I sent pictures and videos and they informed me they were going to pass it on to the relevant authorities to check out and that was weeks ago.
I have emailed 3 times chasing the enquiry and they have completely ghosted me.

Do not waste your hard earned cash buying this junk.

25 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great website, easy ordering

On top of a great website and easy ordering from varied selection, Kawaiies delivery care and product quality was top notch. My nephew absolutely loved his Kiwi plush and I highly recommend this lovely and friendly company.

8 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Everything was perfect

Everything was perfect! The shipping came early, the plushies were rlly nice, it was good quality and everything! I love it so much.

27 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excelente tienda. 100% recomendable.

Servicio de atención al cliente excelente.
He comprado varios peluches "jeju the Piggy" y son preciosos. A alguno le faltaba algo de relleno (a mi gusto, claro está), pero se soluciona fácilmente con relleno de almohada, ya que vienen con una pequeña cremallera (prácticamente no se ve y es muy útil).
Volveremos a comprar sin lugar a dudas.
Tienda muy recomendable y fiable.
Gracias.

25 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful experience and great product

I lost my package originally but the customer service was both great and fast and understanding so I was able to find it with help from my post office I love the products they have and the service is so so awesome!! If you’re looking for cozy stuffed animals or just cute adorable stuff I would so so recommend this store because of their high quality items and wonderful service

25 de janeiro de 2024
Opinião espontânea

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