keithmichaels plc Opiniões 2022

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My family have used Keith Michaels for a number of years. The efficiency of their service both on the phone and much more now on line remains excellent. Mark Bullock has been our consultant and deserv... Ver mais

Classificada 5 em 5 estrelas

Great experience, thanks Mark B. This was a stressful experience having somehow managed to accumulate nine penalty points in less than six months. there’s a first for me!. However Mark managed to take... Ver mais

Classificada 5 em 5 estrelas

Gary Hamilton, Keith Michaels Sales Manager, was very helpful and addressed our concerns when we rang him re the increase on this year's vehicle insurance policy. He promptly took those concerns to t... Ver mais

Classificada 5 em 5 estrelas

I’m only sorry I didn’t use this firm before Personal prompt service at a far better price than massive insurance companies with glossy websites and morons answering their phones

Informações sobre a empresa

  1. Companhia de seguros de automóveis

Escrito pela empresa

Keith Michaels Plc are Insurance specialists. We have earned our reputation in these areas and pride ourselves on maintaining very high standards of customer service. We are completely independent, have been established for over 35 years, and speak to all our customers to arrange insurance. We are not a faceless online insurer.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
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3 estrelas
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1 estrela

Respondeu a 20% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great company to deal with

Great company to deal with and very honest with everything, I deal with Jeremy and will continue to do so for a very long time.
They know their cars and they are petrol heads themselves I recommend them to friends and family especially with modified cars.

21 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Outstanding service from Mark Bullock

I can’t recommend Mark Bullock highly enough. From start to finish, he did an absolutely amazing job handling my insurance and made the whole process smooth, clear, and stress-free. He took the time to understand exactly what I needed, explained everything in plain English, and found me the best possible cover rather than just the quickest option.

Mark was professional, knowledgeable, and genuinely cared about getting things right. His communication was excellent throughout, and nothing felt like too much trouble. It’s rare to find someone who combines expertise with such great customer service.

If you’re looking for someone you can trust to sort your insurance properly, Mark is the person to speak to. Brilliant service all round.

15 de janeiro de 2026
Opinião espontânea
logótipo da keithmichaels plc

Resposta da keithmichaels plc

Hello Keith

Thank you so much for taking the time to leave a review which is very much appreciated by both myself and work colleagues. Given we are a small independent broker, we try our best to be a lot more interactive with clients rather than just give standardised responses, and we like to listen to each individual's needs.

I was really pleased to have been able to help you with your policy.

Kindest regards, Mark (Sales Consultant)

Classificada 1 em 5 estrelas

They haven’t bothered to contact me

I requested a motor insurance quotation from this company following good reviews I read on TrustPilot.
I received an email acknowledgement on 27 December which I appreciate was during the Christmas break, but I expected a call at the beginning of this week.
It’s now 9th January and I’ve not heard anything from them. If this is the service they provide prior to doing business then I can’t imagine what the service would be like if I was unfortunate enough to be involved in a claim!

27 de dezembro de 2025
Opinião espontânea
logótipo da keithmichaels plc

Resposta da keithmichaels plc

Hello David

I'm sorry you didn't feel our service was up to scratch, and we were indeed on far reduced holiday period staff when you submitted your quote details online. As every quote is looked at individually, clearly this one slipped through the net, but as soon as we heard from you I contacted you personally to confirm a premium and emailed the policy details to you.

As a small independent broker in this world of large insurance companies, it's never our intention to ignore potential customers, but we will always try to rectify matters as a priority.

Best regards, Jason Robery (Director)

Classificada 5 em 5 estrelas

Good work as always

As always a pleasure too deal with hence I have had multiple cars insured with them over a number of years. I will personally always use Keith Michael's Olivia is always a pleasure too deal with.

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent company

Mark was great,very happy with my quote.its much cheaper than Adrian flux quoted
Thanks David

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service, great prices

I have insured a number of cars with KM and they have always been super responsive with great prices for the kinds of car that I drive - modified, high performance. A big shout out to Gary and Olivia in particular.

2 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I didn't get to the quote as a male…

I didn't get to the quote as a male member of staff was so rude telling me they haven't got the staff and I hadn't sent info which I sent at 0900hrs that morning.
Not what I expected clearly they didn't want my business.

29 de dezembro de 2025
Opinião espontânea

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