Absolutely dreadful experience ….. lock jammed ended up replacing both locks. Price changed throughout process ended up paying in cash just over 1k. Wish I hadn’t paid in cash as would use section 75... Ver mais
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Leia as opiniões dos outros
£239 to break a lock, with no replacement lock fitted. This was made up of a £50 call-out and £189 for the job. When I went to pay, I was then told an additional 20% VAT would be added, despite t... Ver mais
Locksmith arrived and despite £75 quote then preceded to try and charge over +£160. When I politely enquired about why the price had increased he refused to give any details or context. I then asked h... Ver mais
We were locked out of our hotel room for over two hours. The manager refused to cover the locksmith fee and left us stranded, insisting he’d try to open it himself later. Patrick was incredibly helpfu... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Lock Repairs & Replacements Has your lock come away from the door? Is your safe not locking or opening? Do you need to reset or upgrade your safe’s lock or recode your code lock? Has your main entrance key gone missing? Broken or jammed locks? Does your malfunctioning electronic lock need repairing? Keys247 can provide the help you need, as soon as you need it. 24H Locksmiths LTD offers lock repairs and replacements around the clock. Our 24-hour emergency service will assist you in the event of lost keys or attempted burglary or post break-in. We provide lock repair and replacements for all types of doors, windows, safes, garages, shutters, cabinets and more.
Informações de contacto
158 Uxbridge Road, W13 8SB, London, Reino Unido
- +4402081031138
- office@24hrslocksmith.co.uk
- www.keys247.co.uk
2,5
Mau
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 8% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da 24H Locksmiths LTD
Thank you for your support and taking the time to share your feedback, we will be happy to assist you in the future if needed.
Kind regards
Great Company
Went above and beyond to ensure that I was able to gain entry into my property swiftly, reasonable prices and great service, thank you again!
21 de novembro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Thank you, Tasha, for your wonderful feedback! 😊 We're so pleased we could help you regain entry to your property swiftly and provide a service you were happy with. Your satisfaction is our priority, and it means the world to us that you found our prices reasonable and our service great. If you ever need us again, we're just a call away!
Best regards,
Customer Support
Istavan was very professional and…
Istavan was very professional and arrived in a timely manner. He communicated what needed to be done and got my inside my house
All around professional service and was willing to negotiate the price.
21 de novembro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Thank you for your kind words, Matt! We're delighted to hear that Istavan provided you with professional and timely service. Clear communication and ensuring you're comfortable with the process are top priorities for us. It's great to know that he was also flexible in discussing pricing to meet your needs. If you ever require assistance in the future, we’ll be here to help! 😊
Best regards,
Customer Support
Locksmiths LTD - AAA+ service
I needed a front door security lock removed and replaced. Mike was prompt and maintained clear communication throughout the process, finishing the job to beyond a professional standard. I will definitely be recommending and use again without hesitation.
21 de novembro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Thank you, Mr. O, for your fantastic review! We're thrilled to hear that Mike provided you with prompt and professional service, going above and beyond to ensure the job was completed to the highest standard. Clear communication and quality workmanship are what we strive for, and it’s wonderful to know we hit the mark. We truly appreciate your recommendation and look forward to assisting you again in the future! 🚪🔑
Best regards,
Customer Support
Very prompt and friendly
Very prompt, friendly, and efficient by Bobby. Thanks for the rescue!
15 de novembro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Thank you for your kind words, Nick! We're delighted that Bobby was able to assist you promptly and with a friendly, efficient service. Your satisfaction is our priority, and we're always here to help whenever you need us. 😊🔑
Best regards,
Customer Support
Arrived quickly
Arrived quickly, job completed in no time. All together great service.
9 de novembro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Dear Ashley,
Thank you for your feedback! We're delighted to hear that our team arrived quickly and got the job done in no time. Providing fast, efficient service is what we’re all about. Don’t hesitate to reach out if you need us again!
Best,
Customer Support
Very friendly and speedy service
Very friendly and speedy service after our lock broke late at night - was able to call up at 11pm for an 8am call out!
6 de novembro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Dear Jess,
Thank you for sharing your experience! We're glad we could provide friendly and prompt assistance, especially in an urgent situation. It’s great to hear that we were able to arrange an early call-out right when you needed it. Don’t hesitate to reach out anytime—we’re here 24/7!
Best regards,
Customer Support
I was highly satisfied with the…
I was highly satisfied with the engineer’s service. He demonstrated strong technical expertise, communicated effectively, and delivered reliable, high-quality work on time. His proactive approach and professionalism made the experience smooth and successful.
5 de novembro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Thank you for sharing such positive feedback! We're delighted to hear that our engineer’s technical expertise, communication, and professionalism made for a smooth and successful experience. Providing reliable, high-quality service is our top priority, and it's wonderful to know we met your expectations.
We appreciate your trust in us and look forward to assisting you again in the future!
Best regards,
Customer Support
Fast
Fast, efficient service. More expensive than expected, but the locksmith explained why beforehand… I guess that’s just what these things cost.
31 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Hi Becky,
Thank you for your feedback! We’re glad to hear you found the service fast and efficient. We understand that locksmith services can sometimes be more costly than expected, but we’re happy our locksmith took the time to explain everything beforehand.
We’re here whenever you need us—thank you again for choosing us
I lost my keys early evening yesterday…
I lost my keys early evening yesterday went on google and found 24h locksmiths Ltd gave them a call the give a very fair and reasonable price and where also at my property within 20 mins very happy with the service the provide would defo recommend and use in the future thanks again
26 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Hi Jamie,
Thank you for your kind words! We’re glad we could assist quickly and that you found our pricing fair. It’s great to know you were happy with the service, and we truly appreciate your recommendation. Don’t hesitate to reach out if you ever need us again!
Thanks again
Really quick even at 1am
Locksmith was with me within 20 minutes after 1am and I was in my house in another 5 mins! Super quick service and the guy who did it was lovely too.
25 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Hi Sarah,
Thank you for sharing your experience! We’re thrilled we could help you get back inside so quickly, especially at such a late hour. It’s great to hear that our locksmith provided friendly service, too. We're here anytime you need us!
Best
Ruben was great!
Ruben was great! Super fast, professional, knowledgeable, fun to talk with. Highly recommend
21 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Hi Nick,
Thanks so much for the fantastic review! We're delighted to hear Ruben made the experience quick and enjoyable with his expertise and friendly approach. We’ll be sure to pass along your kind words to him.
Thank you for recommending us!
The engineer was professional
The engineer was professional, efficient, and knowledgeable, and the issue was resolved quickly.
As for specific comments, I appreciated the clear communication and the promptness in arriving on time. Keep up the great work!
18 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Thank you for your feedback, Oleh! We're so glad to hear that you had a positive experience with our engineer. Professionalism, efficiency, and clear communication are top priorities for us, and it's fantastic to know we delivered. We appreciate your support and will continue striving for excellence!
Kind regards,
Customer Service
Very responsive and very fast.
The engineer was very responsive and right on time. He was very polite and finished his job very quickly.
14 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Hi Zenis,
Thank you for your review! We're glad to hear that our engineer was responsive, punctual, and polite. It’s always our goal to provide fast and efficient service, and we’re happy you had a positive experience.
Kind regards,
Customer Service
The locksmith turned up he was very…
The locksmith turned up he was very profesional and knew what he was talking about and i am happy with the work
15 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Hi Jondean,
Thank you for your review! We're really glad to hear that our locksmith arrived promptly and impressed you with his professionalism and expertise. Your satisfaction means a lot to us, and we're happy you're pleased with the work done.
Kind regards,
Customer Service
stars for the politeness the promptness...
5 stars for the politeness the promptness and the work carried out by Claude.Professional and Friendly. Thank you so much.
24 de setembro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Dear Ethan,
Thank you so much for your kind words! We're thrilled to hear that Claude provided you with a professional and friendly service. Your recognition of his politeness, promptness, and quality of work means a lot to us. We’ll be sure to pass along your compliments to him.
If you ever need assistance again, don’t hesitate to reach out!
Best regards,
Customer Support
Amazing service
Amazing service. Went above and beyond to help me in emergency!
12 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Dear Joe,
Thank you for your amazing review! We're so pleased to hear that we were able to help you during an emergency and go above and beyond your expectations. It’s always our goal to provide the best possible service, especially in urgent situations.
If you ever need us again, don’t hesitate to reach out!
Best regards,
Customer Support
Amazing experience
Amazing experience. Solved the problem within seconds and good customer service
4 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Thank you so much for your feedback! We're thrilled to hear you had an amazing experience and that the problem was solved quickly. Providing great customer service is always our top priority, and we’re glad we could help!
Best regards,
Customer Support
Thank you Mike
Thank you, Mike. He arrived promptly, communicated effectively, and completed the job in just a few minutes.
3 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Thank you, Maximilian, for sharing your experience! We're delighted to hear that Mike provided prompt service and communicated clearly while completing the job quickly. We'll be sure to pass along your kind words!
Best regards,
Customer Support
Very professional
Very professional, helpful and explains all that you need to know.
1 de outubro de 2024
Opinião espontânea
Resposta da 24H Locksmiths LTD
Thank you, Gbeminiyi, for your feedback! We're thrilled to hear that you found our service professional and helpful. We're always here to ensure everything is clearly explained and that you're well taken care of.
Best regards,
Customer Support
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