Kickers Opiniões 

5909
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered on Friday, delivered on Saturday! I didn't pay any extra for delivery. The shoes are an absolute dream. My daughter loves them, she has just moved to secondary school and is doing a lot of wal... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

The shoes seem to be good quality, but unfortunately, they are very uncomfortable. After only four hours of wear, my 4-year-old son’s feet became quite red. We tried them again for a second time, bu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Price, Quality,fast tracked delivery! I have been wearing kickers for 40 years absolutely loved my first pair of kicks . These are for my granddaughter for school and I wouldn't buy anything else for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great school shoes for my 2 boys. Shoes are well made, lightweight and look stylish. This is first time o bought Kickers and I did try a few other school shoes brands over the years but Kickers are st... Ver mais

A empresa respondeu

Informações sobre a empresa


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(5909)

763 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

First baby Kickers

Exactly what I wanted
Delivery was quick
Will definitely order from here again
Delighted with my purchase 😄

7 de setembro de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 1 em 5 estrelas

Kickers staff and DPD driver Adnan…

Kickers staff and DPD driver Adnan connived together and stole my parcel claiming I gave incomplete address. And because of that, Adnan the DPD driver claimed my parcel worth £95 for himself.
This is very bad.
A terrible rating for kickers and DPD.
I already heard DPD staff steal people parcels. Now it has happened to me and the world will hear this.
Shame on DPD and kickers staff for collaborating to steal my daughter’s shoe worth £95.
Shame shame shame

7 de setembro de 2026
logótipo da Kickers

Resposta da Kickers

Hi Mercylinda,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Classificada 5 em 5 estrelas

Very happy with my kickers I purchased…

Very happy with my kickers I purchased for my daughters, they are happy and really like them.

7 de setembro de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 5 em 5 estrelas

My daughter is happy with the kickers

My daughter is happy with the kickers

24 de agosto de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 5 em 5 estrelas

Exactly as described

Exactly as described, dispatched and delivered quickly , good quality and
Beautiful tall shoes. Excellent service

24 de julho de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 5 em 5 estrelas

Excellent quality

Excellent quality, perfect fit, Ontime delivery, thanks

6 de agosto de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 5 em 5 estrelas

Good quality shoes I love it.

24 de agosto de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 2 em 5 estrelas

No international shipping

I was disappointed to learn that Kickers no longer ship outside of the UK. Its the best shoes for school and I went through hell to get 2 pairs for my children. Cost me so much to ship it to a friend in the UK for him to then ship it me

5 de agosto de 2026
logótipo da Kickers

Resposta da Kickers

Hello Ashane,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Kayleigh

Classificada 5 em 5 estrelas

Kickers stand the test of time

Kickers stand the test of time. My daughter is extremely rough on shoes and these are the only brand that makes it to the end of school term! Great quality. No issues with using the kickers website or delivery to me in NI.

14 de agosto de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 5 em 5 estrelas

It’s really good quality

It’s really good quality I love it for school nice and cozy.

10 de setembro de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 5 em 5 estrelas

Good

Good for school shoes last the year

10 de setembro de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 5 em 5 estrelas

Great shoes great service.

Great shoes great service.

15 de agosto de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 2 em 5 estrelas

I am extremely disappointed with these…

I am extremely disappointed with these Kickers school shoes and, even more so, with the response I received from Kickers customer service.

I purchased the Junior Boys Kick Lo Reflective Leather Black for £60, expecting a good-quality pair of school shoes from a well-known brand. They were bought specifically for school, so I expected them to cope with normal everyday use by a child.

My son’s first day back at school was Tuesday. Within just four hours, the shoes were already badly scuffed and damaged.

I completely understand that children’s school shoes will get marks and scuffs. I am not expecting a pair of shoes to look brand new forever. However, I do expect a £60 pair of school shoes to last considerably longer than four hours, particularly when they are being sold as a durable school shoe.

What makes this even more frustrating is Kickers’ own description of the product.

Kickers currently describe these shoes as “Durable” and state that they have a wipeable finish for lasting style and a “classic durable rubber sole.” More importantly, Kickers’ own school-shoe FAQ states that their school shoes are made from “high-quality, hard-wearing materials that resist scuffs” and says they are “built to last the full school term (and often beyond)”, including for more active children.

Based on those claims, I think it is completely reasonable for a customer to expect a pair of £60 school shoes to withstand a normal school day.

I contacted Kickers to explain what had happened. Unfortunately, the live chat was extremely unhelpful. The matter was eventually escalated to their damage team, only for me to essentially be told that the damage was acceptable and that there was nothing they could do.

That response is incredibly disappointing.

If Kickers consider this level of damage after only four hours of the first day of use to be acceptable, then their claims about school shoes being made from hard-wearing materials that resist scuffs and being built to last a full school term seriously need to be questioned.

I didn’t buy £60 school shoes expecting them to remain immaculate, but I certainly didn’t expect them to be significantly damaged before my child had even completed his first school day.

The biggest disappointment isn’t even just the shoes themselves — it is the complete lack of customer service and willingness to resolve the issue. I gave Kickers the opportunity to put this right, but instead I was effectively told that I should accept it.

For a brand like Kickers, I expected much better.

£60 is a lot of money for children’s school shoes, and based on this experience I simply cannot recommend them. The product has failed to meet the expectations created by Kickers’ own description, and the customer service afterwards has made the situation even worse.

One star from me. I won’t be buying Kickers school shoes again, and I would seriously think twice before spending £60 on these.

UPDATE- 12 SEPTEMBER 2026, kickers have now resolved my complaint in full by issuing a full refund, I will give them 2 stars for resolving my complaint but the original review still stands.

25 de agosto de 2026
logótipo da Kickers

Resposta da Kickers

Hello Chloe,

Thank you for taking the time to leave your review.

I am truly sorry to hear about this issue. I have taken a look into this and I can see this is now being handled by our Customer Relations Team for you.

Should you happen to have any further queries, please don’t hesitate to contact us and we will be happy to assist.

Kind Regards,
Kayleigh

Classificada 5 em 5 estrelas

Great shoes smart great quailty i have…

Great shoes smart great quailty i have been buying kickers for years bought them for my youngest daughter now buying them for my grandaughter

26 de agosto de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 5 em 5 estrelas

Great shoes

I bought my daughter the trainer Kickers for Secondary school. She said they were very comfortable and the best school shoes she has had.
The quality is great and they are great shoes for the price. She has a size 8 foot and they look great on her.
The delivery was very prompt. I ordered on one day and they were delivered the next.

2 de setembro de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 5 em 5 estrelas

Good product

Good product. Arrived well packaged

9 de setembro de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 5 em 5 estrelas

Fast delivery and understanding…

Fast delivery and understanding drivers, shoes are really good quality

7 de agosto de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 5 em 5 estrelas

My experience was great didn’t take a…

My experience was great didn’t take a long time to ship to my address and the shoes is 100% what I wanted it to be and I love love it … hopeful one day u guy with considered shipping to Jamaica…

10 de setembro de 2026
logótipo da Kickers

Resposta da Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Classificada 2 em 5 estrelas

good quality but uncomfortable

The shoes seem to be good quality, but unfortunately, they are very uncomfortable. After only four hours of wear, my 4-year-old son’s feet became quite red. We tried them again for a second time, but after only an hour, he wanted to take them off.

I’m disappointed with the design and fit, especially considering they are children’s shoes. They definitely don’t seem suitable for children with wider feet.

17 de julho de 2026
logótipo da Kickers

Resposta da Kickers

Hello Farid,
 
Thank you for leaving your review. 

I am sorry to hear that the product you received did not meet the high standards we strive to provide on this occasion, and I appreciate the disappointment this must have caused to you.
 
I have sent you a message via your account in respect of this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Classificada 1 em 5 estrelas

I have been a loyal customer, now I will never purchase from Kickers again

I have been a loyal customer for years. Every year I buy my daughters school shoes from Kickers. It hasn’t been smooth over the years but i have dealt with it. This year is the last straw. I ordered a size 5 which would be around a size 36 and I received a size 41 which would be an adult 10.5. I spoke to customer service who advised I had to return the shoe in order to receive a new pair. I live in Jamaica. Kickers does not ship directly to Jamaica so I had to use a shipping company to get the shoe to me. I had to pay twice basically and you want me to pay again to get the shoe to you and this was no error of mine. All customer service could say was that they did not ship to Jamaica, they shipped to the UK. No empathy. I am stuck with a shoe that’s not a popular size in kids going to school. Even if it was returned there was no way of getting it back in time for school to start so my daughter had no school shoes a couple of weeks before school started. I think this was a deliberate move to get rid of a shoe size that was not selling because how do you make such an error. Shame on you Kickers.
I will never purchase Kickers again.

1 de agosto de 2026
logótipo da Kickers

Resposta da Kickers

Hello Christie,
 
Thank you for leaving your review. 

I am sorry to hear that you did not receive the expected size with your order, and I can understand this is something we need to take a look into for you!
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais