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Informações sobre a empresa

  1. Loja de instrumentos musicais

Escrito pela empresa

Guitars, pianos, keyboards, percussion, audio, and more. Low prices, the largest inventory in the Czech Republic, delivery 2-5 business days, a 3-year warranty, long-distance payment instalments. Musical instruments.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

832 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(832)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great price

Great price, fast delivery. Item well packaged.

9 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hi Peter, thank you very much for your review. It was a pleasure for us to be at your service. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

Effortlessly efficient

The item I bought was priced competitively, very well packaged and sent quickly. All communications were straightforward and helpful. Could not ask for more! And will definitely buy from them again.

9 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Jeff, we're happy you have chosen us for our competitive price and thatks to this, we could have proven ourselves as reliable. We were glad to be at your service, we hope you will shop with us again in future and we will be looking forward to it. Tomas

Classificada 2 em 5 estrelas

Issue with Delivery of Heavy Piano

I live in multi-storey development but delivery was only up to the main gate at G/F. I need to move the super heavy piano myself 50 yards to a lift lobby and took an elevator up to my apartment! I expect a door to door delivery.

8 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello WL, we're deeply sorry for the inconvenence, bur all the information on delivery is listed on our website here: https://kytary.co.uk/StaticPage/Content/Delivery
We list the information that: "Oversized items are delivered as a curb side delivery, we do not guarantee delivery into your house or flat.", we're sorry, but we do not guarantee door to door delivery. The delivery company which delivers our oversized parcels to the UK charges a high fee for delivery to custommer's door, delivery fee would be therefore too expensive. Thank you for understanding. Tomas

Classificada 5 em 5 estrelas

Great!

Good communication, fast delivery considering it came all the way from Czech to the UK!

6 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello dear Custommer, thank you very much for your review. We were happy to be at your service and to be able to offer you the prodict you wanted. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

Refund

I had placed an order to purchase a keyboard which was on a pre order,which I had paid with my debit card in full, after a month or so I had decided to cancel my order as I had changed my mind about learning to play the instrument and without question Kytary reimburst my payment in full.
So all I can say is when your dealing with this company I am sure your in good hands.
Many thanks Kytary

6 de novembro de 2020
Classificada 5 em 5 estrelas

I ordered a Yamaha P-515 to London

I ordered a Yamaha P-515 to London, I was a bit nervous as it was such good value- too good to be true? -and by the slightly weird checkout procedure where you go back and pay after making the order. But no need to worry, I got all the relevant order details, invoice and tracking info emailed to me and 4 days later it showed up with Parcel Force. I was slightly miffed when I searched the box and couldn't find the promised UK plug adapter - but that showed up in a separate delivery the next day. 😁

The piano is brand new and works perfectly. This means that I havent tried the returns facility but judging by the information on the website and the professional experience so far I would hope for that to be equally painless.

6 de novembro de 2020
Opinião espontânea
logótipo da Kytary

Resposta da Kytary

Hello Tom C, We're happy e could prove ourselves as a serious business. We're happy you were satisfied with our service, it was a pleasure for us to be at your service. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

A very good selection of musicians…

A very good selection of musicians apparel on the website / e- shop to select from. Competitive prices too. Fast and efficent delivery.

5 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Edward, thank you very much for your review. we were happy to be able to offer you products you like and that we were able to deliver them fast. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

Everything ok

Everything ok. Fast delivery

5 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Krzysztof, thank you very much for your review. We were glad to be at your service. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

Excellent from all parts (seller and…

Excellent from all parts (seller and delivery by DHL). Transaction was smooth, although the paypal way pay was different (had to click the green button at the end of choosing payment, address etc or follow link from email) I knew it was legit. The guitar is in perfect condition as expected (new) and delivered super fast. Guitar was packed well with bubble wrap and no dents on the box. Thanks a lot for the great prices and service, really recommend. UK resident.

5 de novembro de 2020
Classificada 5 em 5 estrelas

Absolutely outstanding

Absolutely outstanding, super quick delivery, well packaged, great communications. Will definitely use again!

5 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hi Giles, thank you for your review. We were glad oto be at your service and to be able to offer you the product you wanted. We hope you will shop with us again in future. Tomas

Classificada 4 em 5 estrelas

Really quick delivery

Really quick delivery, product is the real deal and perfect, only thing I’d say negatively is that the product seems a bit scratched/used but because it sounds so amazing and because it’s the real deal I’m happy!

5 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Sara, thank you very much for your review. If you had any trouble with the instrument, you just get in touch with our claims department on claims@kytary.co.uk and everything would be taken care about. We're happy you like the instrument you purchased with us and we hope you will chop with us again in future. Tomas

Classificada 5 em 5 estrelas

Great supplier

Great supplier. Took 3 days to deliver from Czech Republic. Price was brilliant. No problems encountered.

4 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Matt W, thank you very much for your review. We're happy we could offer you the product you wanted for the best price and that we could be at your servce during your order. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

I was very impressed with the service…

I was very impressed with the service and order accuracy, I was kept up to date with shipping and my Item came in proper working order. I will definitely be using this company again.

4 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hi Matthew, thank you very much for your review. We were glad to be at your service. We will be looking forward to your next purchase with us. Tomas

Classificada 5 em 5 estrelas

Excellent service

Excellent service - good comms, 2 day delivery. Well done!

4 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hi sdugg, thank you very much for your review. We're happy we could be at your service and that we could offer you products you needed. We believe you will shop with us in future again. Tomas

Classificada 5 em 5 estrelas

Better prices than anywhere I could…

Better prices than anywhere I could find here in the UK, and my guitar arrived three days after purchase, very happy! The 30 days returns policy and customer service is excellent. Very impressed!

4 de novembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Adam, thank you very much for your review. We're happy we made you happy with our swift delivery and with our customer service. We hope you will shop with us again in future. Tomas

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