I was desperate to renew my car insurance and I come across Ladybird, they are the best and cheapest good for money I could find. I really recommend them to all
A empresa respondeu
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I was desperate to renew my car insurance and I come across Ladybird, they are the best and cheapest good for money I could find. I really recommend them to all
A empresa respondeu
I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Ver mais
A empresa respondeu
This is my car insurance, to day is 28 September 2026. Around 3 months 5 days I started a clam for a taxi running into to the back of our car, I got the car fixed. But I'm still waiting to be paid... Ver mais
A empresa respondeu
The lady I spoke to was very efficient, patient and helpful, and she took the time to make sure all my needs were met. I don’t usually deal very well with this sort of thing, but she made the whole ex... Ver mais
A empresa respondeu
Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.
St James House, 27-43 Eastern Road, Romford, Essex, RM1 3NH, Reino Unido
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Respondeu a 95% das suas opiniões negativas
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Got an intial quote for £407 via the website and went ahead and paid. Later realised that my NCB was in my husband's name and not mine, despite my not having had any claims in >25 years, so rang them, Ladybird revised the cost up to >£900. Obviously expected a rise but not this much. Cancelled and despite 'cooling off' period still lost £144. They advised my refund of the rest may take 30 days! Got a new policy from AA for £458 (with no NCB). I was left with a bad feeling about this company - they draw you in and then sting you. I will avoid them in future. Sharing this in case useful to others.

Resposta da Ladybird Insurance
Did an on-line quote with Compare The Market and had to phone the branch to check something out. This was with Auto National Insurance.I was then told that the quote didn't include items on the quote. They then re-quoted me with a much higher premium. Upon further investigation Ladybird Insurance had the same phone number. This company seems to work in the same way as Auto National Insurance
DO NOT TRUST THIS COMPANY
Not sure if what you think you get you do

Resposta da Ladybird Insurance
Very bad and rude behaviour
They just cancel my insurance on the same day and detect 170£

Resposta da Ladybird Insurance
Very bad company would never recommend to anyone the are thieves the didn’t gave my money back keep making excuses on the portal they don’t let u make any changes this company is a flop they just take money and do not help at all if u have any problem they don’t do nothing and keep passing u on to other company’s worse people

Resposta da Ladybird Insurance
Louise Mcgregor was very helpful in assisting me with my query and helped me find exactly what I was looking for.”
Great service.

Resposta da Ladybird Insurance
I completed the form showing I had one driving conviction. They said they didn’t get that and increased the premium by £124.63 (by about 40%)
DON’T TOUCH THEM

Resposta da Ladybird Insurance
Dreadful and unhelpful company-even after calling them. I paid for a year’s car insurance. Had difficulty uploading the documents required and the woman I spoke to when I called couldn’t be bothered to help. I found a better price elsewhere anyway so cancelled the insurance before it was even due to start and they kept over £140 of what I paid! Wish I’d read the reviews-never again.

Resposta da Ladybird Insurance
I have been with this company for almost three years.
I was insured on a 2014 BMW M Sport, valued at £10,999, with a monthly premium of £137.
Due to certain circumstances, I had to change my car and replace it with a 2006 Mazda 3 valued at £700.
Despite having three consecutive years of continuous cover with the same address, my monthly premium increased to £146, even though the new car was much cheaper and I have 7 years of no-claims history.
Recently, I decided to purchase another car — a 2013 BMW 420i, 2.0 petrol, valued at £7,000.
After checking various insurance companies using the same address and details, I received offers of around £140 per month.
So the difference is clear.
Ladybird Insurance has really gone too far, and I genuinely don’t understand how they calculate their prices.
Because of this lack of responsibility and unreasonable pricing, I am giving them the lowest possible rating.

Resposta da Ladybird Insurance
Renewal quote was more then what I found on compare.com, had to call and ask why, was asked for reference number and then matched the quote. On asking why would they charge me extra, didn’t have much to say. In the end I took the insurance and realised had I gone through compare.com site, would have received rewards.

Resposta da Ladybird Insurance
Terrible customer service. Online portal is awful. Having used a comparison website to find car insurance, Ladybird came out cheapest so it took me through to their website for payment, where there was nowhere to check my details and validate. They have since tried to charge me £325 to amend certain details that I couldn't check in the first place. No paperwork was sent to me, I had to request it after taking out the insurance. I have since cancelled within the 14 days and been charged £144 in fees.

Resposta da Ladybird Insurance
The worst company to ever be with, honestly only with them cus it’s cost too much to cancel. Gave me a fair price than randomly increased it by £500 because they changed my job title without consent.

Resposta da Ladybird Insurance
The worst company ever. Dont pay the deposit if you havn’t been checked. They declined me after i had paid and made it out like i cancelled so they can keep my money!!! Do not recommended

Resposta da Ladybird Insurance
Perfect company no problme atall

Resposta da Ladybird Insurance
Really quick to insure and form is complete to complete

Resposta da Ladybird Insurance

Resposta da Ladybird Insurance
I cancelled my insurance policy with Ladybird before it became active. I had paid a £239 deposit, but they only refunded £95. I find this extremely unfair and disappointing. Their communication regarding refunds was unclear, and the amount retained feels excessive. I would not recommend Ladybird Insurance based on my experience.

Resposta da Ladybird Insurance
Good renewal price and very professional and courteous over the phone

Resposta da Ladybird Insurance
Agent was very polite and handled my query quickly and professionally, was a asset to you service team

Resposta da Ladybird Insurance
For the last year i have spent with Ladybird,i have had no issues at all,which is a good thing to me.everyone wants a peace of mind.

Resposta da Ladybird Insurance
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