I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
The lady I spoke to was very efficient, patient and helpful, and she took the time to make sure all my needs were met. I don’t usually deal very well with this sort of thing, but she made the whole ex... Ver mais
A empresa respondeu
They are robbing people bought insurance at 11:30 pm next morning check the reviews didn’t sign any paperwork and rang them. 9 am to cancel the insurance after seeing the reviews. It makes sense when... Ver mais
A empresa respondeu
I was desperate to renew my car insurance and I come across Ladybird, they are the best and cheapest good for money I could find. I really recommend them to all
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.
Informações de contacto
St James House, 27-43 Eastern Road, Romford, Essex, RM1 3NH, Reino Unido
- 01527 390 240
- info@ladybirdinsurance.co.uk
- www.ladybirdinsurance.co.uk
3,8
Bom
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They canceled my policy because I don’t…
They canceled my policy because I don’t work at the moment !
26 de junho de 2024
Opinião espontânea
Resposta da Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
If there is a minus minus star I would…
If there is a minus minus star I would definitely give this horrible conning company. Too many issues with communication issues. Staff need to go for communication course. They send me a renewal for my car . Calling 3 times in a week . They keep telling they are busy and going to call back . It’s 3 weeks now. Not a call .they keep sending me renewal message till now but pointless to call them.
17 de junho de 2024
Opinião espontânea
Resposta da Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Frustrating
Frustrating - cannot get any information on the portal. Half an hour to get through to company only to be told I could expect a call back in three days time as the call was intercepted by a receptionist.
14 de junho de 2024
Opinião espontânea
Resposta da Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Shocking company will never use in my…
Shocking company will never use in my life again just a bunch of scam artists
10 de junho de 2024
Opinião espontânea
Resposta da Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Resposta da Ladybird Insurance
Thank you very much for the review, it’s great to hear things went well.
Cannot change my car and cancellation…
Cannot change my car and cancellation fee is ridiculous! Customer portal is always on maintenance
6 de junho de 2024
Opinião espontânea
Resposta da Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Resposta da Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Resposta da Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Resposta da Ladybird Insurance
Thank you very much for the review, it’s great to hear things went well.
Very easy to renew and a good price
Very easy to renew and a good price
5 de junho de 2024
Opinião espontânea
Resposta da Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
I spoke to a lovely gentleman called…
I spoke to a lovely gentleman called Edward who helped me with a quote that was affordable.
4 de junho de 2024
Opinião espontânea
Resposta da Ladybird Insurance
Thank you for your review, we really appreciate your comments about Edward. We will pass on the feedback
Resposta da Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Resposta da Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Good customer service and friendly 👍
Good customer service and friendly 👍
3 de junho de 2024
Opinião espontânea
Resposta da Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Resposta da Ladybird Insurance
Thank you very much for the review, it’s great to hear things went well.
Premium went too high
2 de junho de 2024
Opinião espontânea
Resposta da Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.
Resposta da Ladybird Insurance
Thank you for your review, we really appreciate your comments about Kirsty. We will pass on the feedback
Ridiculous cancellation fee, 75% of the whole policy!
I insured with these just over a month ago, and am now changing my car. They won't/can't insure me on the other car (which I had been insured with another company on for over 4 years). But, the car I am insured (for the last month) with these on I am now getting rid off. So, asked if I could cancel the policy as it's no longer needed and they won't insure me on the new car and they wanted to charge me £148 cancellation! on a policy that cost me £201 for the year!
So, if you think you might change or sell your car at any time, DO NOT go with these. I have had to do this in the past with other companies in the past and had to pay £25 admin fee, which I can except.
16 de maio de 2024
Opinião espontânea
Resposta da Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.
Harry was extremely helpful in setting…
Harry was extremely helpful in setting up an insurance policy for my son's car.
11 de maio de 2024
Opinião espontânea
Resposta da Ladybird Insurance
Thank you for your review, we really appreciate your comments about Harry. We will pass on the feedback
Great help from start to finish
11 de maio de 2024
Opinião espontânea
Resposta da Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
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