Ladybird Insurance Opiniões 

1193
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The lady I spoke to was very efficient, patient and helpful, and she took the time to make sure all my needs were met. I don’t usually deal very well with this sort of thing, but she made the whole ex... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They are robbing people bought insurance at 11:30 pm next morning check the reviews didn’t sign any paperwork and rang them. 9 am to cancel the insurance after seeing the reviews. It makes sense when... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was desperate to renew my car insurance and I come across Ladybird, they are the best and cheapest good for money I could find. I really recommend them to all

A empresa respondeu

Informações sobre a empresa

  1. Corrector de seguros

Escrito pela empresa

Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(1193)

75 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helpful in providing quote

Helpful in providing quote

26 de fevereiro de 2024
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Classificada 5 em 5 estrelas

i was able to speak to one of your…

i was able to speak to one of your operators who was helpful and patient as i am hard of hearing wonderful service and all sorted

21 de fevereiro de 2024
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Classificada 1 em 5 estrelas

Extremely Horrible and Unfriendly Ever Service

I wish to give you zero star as you are the robbers, by mistake i took 2 policies rather than making changes on the first, with you, when I cancelled one of them, you charged £200+ which is a day light robbery even you did not even bother that he is existing customer, i hate you to the depth of my heart. I wish i have not heard about you, you are customer killer. I do not understand why you do not die for customer's confidence, trust and winning their heart. if this message does not open your eyes, you will loose customers and then your business. there is no justice and fairness in you.

23 de fevereiro de 2024
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Classificada 5 em 5 estrelas

One of the best Car Insurance Provider!!!

Their website is so easy to use and everything is layer out very clearly so there won't be any hidden information.

24 de fevereiro de 2024
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Classificada 5 em 5 estrelas

Shannon been very helpfull today for me…

Shannon been very helpfull today for me with my new car insurance. Thank u

23 de fevereiro de 2024
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your review, we really appreciate your comments about Shannon. We will pass on the feedback

Classificada 1 em 5 estrelas

Bought the policy from these scammers…

Bought the policy from these scammers and rip off company cancelled it because my house doesn’t look same in google maps explained that I have renovated and made a new driveway but they don’t want to accept that and charged me £130 cancellation and setup fees stay away at all cost the duty manger was Andy Grey

23 de fevereiro de 2024
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Classificada 5 em 5 estrelas

Friendly helpful staff and easy to use…

Friendly helpful staff and easy to use internet stuff that I usually struggle with

19 de fevereiro de 2024
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Classificada 1 em 5 estrelas

The worst insurance company ever I paid…

The worst insurance company ever I paid £250 deposit after 2 days I cancelled after they kept asking me proof of NDC even though I provided 1, they refunded me £70 only and I was insured with them for 2 days in which I did not drive my car because it was showing not insured on askmid!

Stay away from this company!!!

15 de fevereiro de 2024
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further.

Classificada 1 em 5 estrelas

Very very bad poor service.coz my car…

Very very bad poor service.coz my car recovered time damage front bumper.first time said to me they will be fixed it .4 weeks later they are deny.please be careful every body checks it recovery before and after.absulately bad service.thanks

11 de dezembro de 2023
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Classificada 1 em 5 estrelas

I wish I don't have to pick any star as…

I wish I don't have to pick any star as you guys are fraudsters. I will never market you guys and I will tell people how bad your insurance is. Had a crash first week in December and till then I have not had any positive thing about my car. I have fallen ill because I have been taken public transport. Why do you make things difficult for people. This insurance is a scam and I will not advise my enemy to use them as I have told everyone who cares to listen to not use you guys. Big SCAM

9 de dezembro de 2023
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Classificada 1 em 5 estrelas

I joined ladybird insurance last…

I joined ladybird insurance last January and everything was okay on tell about six months this year I noticed that they had started to take my direct debit out on the 24th which was supposed to come into the 28th they had changed the date to suit themselves so if the 28 fell on a weekend they wouldn't get it until the Monday if they decided to take it a lot so the decided to take it out on the 24th which was then put me in going over drawn with bank I tried to contact them this morning regarding an insurance quote as my insurance was finishing today and I needed to get the car insured but for tomorrow but when I contacted the lady on the ladybird site and I said to her that I wanted to do the renewal so she starts to take all my details off me for the new car that I have and then I pulled them up about the fact as they had only put two years no claims bonus on my NCB which I thought that's not right because originally I lost he is no claims due to an accident through no folt of my own I got dropped to 2 years insurance and they tried to call me out of years nor claims I said to the woman on the phone that this form is not right there no claims bonus because it was almost saying two years and I had three so just as I said that they said oh no we can't ensure you now because here no I'm just insured today with another insurance company no problems no mention of the factors my driving licence expired which I shall sorted next month which are not worried about but there were of this company of them taking no claims off here or hold back from taking dd. And getting extra admin charges

23 de janeiro de 2024
Opinião espontânea
logótipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further.

A Experiência Trustpilot

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