I'm really pleased with this visor. The quality is excellent, and it feels well made and durable. It fits comfortably, and the adjustable strap makes it easy to get the perfect fit. It's also fantasti... Ver mais
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My wife is delighted with her purchase of these unique and quality products. The sale prices make them affordable considering our exchange rate and the postage was quick. However, the packaging was o... Ver mais
I saw these slippers worn by a celebrity in a magazine shoot, and thought they were a bit of me! After a bit of research I found Laines London, it’s taken me a while to order them as they’re a bit in... Ver mais
A empresa respondeu
So impressed with the customer service (thank you Chantelle) - the gift id sent to my friend had gone missing via Royal Mail. She investigated and sorted it out and reordered without hesitation. I am... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand
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4,7
Excelente
388 opiniões
Pede aos clientes que escrevam opiniões
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Excellent Customer Service
I had been gifted some brooch slippers for my birthday and I contacted Laines to ask if I could buy replacement beads on one of the brooches, as I was aware I didn't have proof of purchase for them. I sent over a picture to show which beads I needed to replace, they quickly responded and instead offered me a full replacement brooch with no charge at all!
1 de julho de 2025
Opinião espontânea
Resposta da Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Prompt service & delivery as always and…
Prompt service & delivery as always and adored free/complimentary mystery gift thank you
7 de junho de 2025
Resposta da Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Amazing products as always
Amazing products as always and the little gifts you put in are always welcome. My addiction to Laines London is now well and truly out of control!
7 de junho de 2025
Resposta da Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Fantastic customer service & products…
The customer service I have recieved from Laines London has been exceptional!
Super quick responses, really helpful & of course wonderful products!
9 de junho de 2025
Resposta da Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Resposta da Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Excellent all round
Excellent quality items and excellent service I would definitely recommend
4 de junho de 2025
Resposta da Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Great product
Great product. Arrived in the US promptly. Would definitely order again.
27 de maio de 2025
Resposta da Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Bad quality wrong size but wouldn’t…
Bad quality wrong size but wouldn’t take return
25 de maio de 2025
Resposta da Laines London
Good afternoon, and thank you for your feedback.
We’d like to clarify that the item you purchased is a bespoke piece, and as clearly stated on our website, bespoke items are non-refundable and not eligible for exchange. We also encourage all customers to consult our detailed size guide prior to ordering and to contact us directly with any questions regarding sizing to ensure complete confidence before making a purchase.
We’re genuinely sorry to hear that you are disappointed with your experience and feel the quality did not meet your expectations. We take great pride in the craftsmanship of our products and strive to ensure a high standard, which is reflected in the positive feedback we regularly receive from our customers.
Kind regards,
Chantelle
Fantastic service and beautiful…
Fantastic service and beautiful products, highly recommended
9 de maio de 2025
Resposta da Laines London
Thank You for such lovely feedback - it is truly appreciated
Love this range
Love my purchases and the quality is amazing. The freebies are great too.
2 de maio de 2025
Resposta da Laines London
thank you for your lovely feedback its truly appreciated :)
Love the product. Shipping package falls short
For the second time, the slippers are a big hit, but they took several over the course of the shipment due to the flimsy Laines London packaging. For the second time, the box arrived opened, the tape unable to hold through the trip, the slippers not wrapped in anything that cushions them. Both times, the kind delivery man apologizing that the box arrived this way and he wanted to make sure nothing was damaged. The broaches survived, but by chance. I do expect US customs will inspect so that's all the more reason to provide the prettiest slippers ever w more protection enroute.
1 de maio de 2025
Resposta da Laines London
I am very sorry to hear that your package arrived with damaged packaging, though I’m pleased to know that the products themselves were in good condition.
Unfortunately, once the package leaves our facility, we have no control over how the courier or customs handle it. This is particularly disappointing for us as a small business, as we work hard to provide top-quality products and excellent customer service.
We believe the damage to the packaging may have occurred during customs inspection, where packages are opened and not resealed to our standards.
I have sent you a separate email to discuss how we can resolve this issue for you, and I look forward to your response so that we can ensure your satisfaction.
Thank you for your understanding, and please accept our sincere apologies for the inconvenience.
Brooches are excellent quality
Delivery was quick, and I got a small present too. Their brooches are so lovely, I bought it like gifts for friends So happy. Thanks
21 de abril de 2025
Resposta da Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Lovely sandals and a cute free gift
17 de abril de 2025
Resposta da Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Brilliant slippers
This is the third pair of Laines slippers I’ve bought so I think that speaks for itself! They’re sturdy enough to wear to pop outside but soft and comfortable enough to feel cozy indoors. I love the quirkiness of them with the attached brooches and this time I got a free pair of lovely twinkly socks that also had brooches attached. I also like the fact that they arrive in a net back with a sewing kit inside so the brooches can be permanently attached should you want to.
13 de abril de 2025
Resposta da Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Quick delivery
Quick delivery, gorgeous slippers and some little extra brooches given for free!! Great price for the quality too
13 de abril de 2025
Resposta da Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Good quality fun comfy slippers
13 de abril de 2025
Resposta da Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Fast shipping & great quality
These are the best slippers! I have bought many for friends and for myself. These are high quality, and so cute!
11 de abril de 2025
Resposta da Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Resposta da Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Gorgeous present
Beautiful, well made slippers. I bought them as a present and they loved them! They look so glam and she said they are VERY comfy! Thank you!
4 de abril de 2025
Resposta da Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Wonderful experience buying at Laines
Love the shoes and thank you so much for the little surprise present❤️❤️❤️shipping to Germany was very fast and the parcel was packed with love☺️
7 de abril de 2025
Resposta da Laines London
Thank You so much for your lovely feedback - it is truly appreciated
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