Easy to order items. Competitive prices. Good communication throughout. Amazingly well packed to ensure no damage. 4 stars instead of 5 as Royal Mail was used and unfortunately they (again), left... Ver mais
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My first order, which was delivered by Royal Mail, arrived in a dreadful state! I sent photos via email and was quickly dealt with by a member of staff. He was polite, apologetic, and very helpful.... Ver mais
Great product but don’t pay for next day delivery, at the cost of £12 the order doesn’t arrive the next day and, when you email to complain about it, they ignore you. Use another company instead.
Couldn’t have been more helpful when trying to fulfil my order. Order came, wasn’t right, instant refund. Will definitely use again for more lighting needs
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Item was labelled with wrong postcode…
Item was labelled with wrong postcode and delivered to wrong address
Original form was filled in with the wrong postcode but I rang and emailed straight away to change it.
First Class Company.
Great service and quick delivery.
No complaints whatsoever. All good.
Rubbish bulbs
I bought 5 Incandescent bulbs and 2 of them blew in 2 days!! I haven't used the others yet! Rubbish bulbs
Fast efficient service
Fast efficient service, well packaged, great job.
Thank you 🤗
Very good service
I had to follow up my order and when it…
I had to follow up my order and when it arrived a week later one of the item was not even the one I ordered. Then I was told the item is no longer available, but it listed on the website and does not say it will be substituted for a different brand.
Very poor service all around
I waited a week for the item to arrive but this was only because I email them and this seemed to remind them they had not processed my order. I was then promised it would be delivered by Royal Mail 1st class which took 3days. Business 1st class, really!!
A caring company
They checked with me as to whether I had ordered the right bulbs. Very caring. Thank you.
The company took over 8days to dispatch…
The company took over 8days to dispatch the item. Staff was not sure if the item was still in the stock room or ven dispatched. The guy I exchanged email with regarding this issue was rude in his replies and was not coming across as helpful. Items arrived 10 days after purchase
Very happy with this company
Very happy with this company. Products are reliable and come as described and are delivered quickly. I definitely recommend this company for lighting appliances
Answered question quickly and bulbs…
Answered question quickly and bulbs were very well packaged.
Not to be trusted
Not to be trusted. Price at checkout was 30 per cent less than the amount they tried to take from my bank account. Definitely dodgy.
Absolutely fantastic customer service
Absolutely fantastic customer service. I was emailed to check that I had ordered the correct bulbs (hadn’t!), and the correct ones were sent out. Postage very fair, and quick delivery with all the bulbs well wrapped and unbroken. Cannot recommend highly enough!
You were decent an honest about a wrong…
You were decent an honest about a wrong purchase..
All sorted in the end ...so Thankyou.
Just what I wanted and very pleased…
Just what I wanted and very pleased with the result. But delivery was very slow took a week to arrive.
I was so impressed with Leanne…
This was the first time I had ordered from this company and I recommend them highly. I ordered some replacement bulbs that had been discontinued. Leanne called me and suggested an alternative which turned out to be too bright. She spent time to find out what they were required for, suggested alternatives. I have now reordered. I only ordered teo bulbs, and yet they took the trouble to ensure I was completely satisfied. I was so impressed.
easy to find the old style bulbs
easy to find the old style bulbs that I required.
Fair prices and delivery costs made clear.
Goods came in a couple of days. Will be back.
Got my bulb safely delivered in good…
Got my bulb safely delivered in good time. Thanks
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