General Lamps Opiniões 

6990
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The best business on the market for LED lights.We bought Hight quality energy efficiency light tubes at a very reasonable cost. Fast delivery . The package was sealed in a very professional way. We... Ver mais

Classificada 1 em 5 estrelas

Avoid if You Expect Any After-Sales Support My experience with this supplier has been extremely disappointing. I purchased four lamp tubes. One arrived broken, and the other three were t... Ver mais

Classificada 5 em 5 estrelas

I bought a T12 Florescent strip light to replace an old one in an old fitting in our veranda. I was so lucky to find one of these on the website at General Lamps. I rang my order through and the lig... Ver mais

Classificada 5 em 5 estrelas

If you run a valve amplifier, spare parts are becoming difficult to find. I needed a replacement 6.3v 10mm bayonet bulb for the power lamp on my Victory V30. It is NOT easy finding a good place to sou... Ver mais

Informações sobre a empresa

  1. Loja de Iluminação

Escrito pela empresa

Why buy from lamps-on-line.com ? lamps-on-line.com was established in 2000. We supply 80,000 lightbulbs every month. Lamps-on-line.com have a no quibble returns policy, and we don't charge carriage on any order over £35 in value. All orders placed by 4pm are despatched that day.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

7 mil opiniões

5 estrelas
4 estrelas
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Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(6990)

29 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Ordered my bulbs

Ordered my bulbs, arrived speedily and all in good order. Excellent service. Very good range of light bulbs managed to buy replacements we needed.

29 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered 25 15w Pygmy Lamps about a week…

Ordered 25 15w Pygmy Lamps about a week and and a half ago, expected that they would arrive by the end of the week as they were in stock and i ordered before 2pm..ordered on the Tuesday expected that there would be delivery perhaps Wednesday...or perhaps Thursday.

Phoned Thursday..."should be dispatched today" to be there Monday (bank holiday-weekend), nothing Monday, so phoned Tuesday....and had to convince the person on the end of the phone that i had bought lamps and they still hadn't arrived. Wouldn't provide a tracking number....i suspect they hadn't been dispatched when phoned them that Tuesday....

Thursday arrives...still no delivery...Lamps are required for a fleet of locomotives which would have meant a lot of repeat business....i shall leave it with the credit company sort out and take my business elsewhere! Previous reviews show this isn't an isolated issue....

26 de março de 2024
Opinião espontânea
logótipo da General Lamps

Resposta da General Lamps

Dear Sir, We are sorry that you have had an issue with this order. Please can we have your order number so that we can establish what happened . These items are hard to source since the EU banned filament bulbs so it may have been that they were not in stock , but if we can have your order number we can establish exactly what happened. Please look at all of our reviews on Trustpilot and reviews.io and you will see that we have a very good reputation and should give you confidence to buy from us in the future

Classificada 1 em 5 estrelas

Where are They

Have ordered a couple of lamps of this firm nearly two weeks ago and have not received them and have also e-mailed them twice to ask where they are but have received no reply to either.

4 de abril de 2024
Opinião espontânea
logótipo da General Lamps

Resposta da General Lamps

Hi Stephen , please can you provide us with your order number so we can investigate this
Best Regards

Service Team

Classificada 1 em 5 estrelas

Waste of my time

Ordered some batteries online thinking i'll get what i ordered. Nope, got batteries, just not the ones i ordered and that were advertised on the site. Online photo different than actual product. Aparently "i got what i ordered" and was only issued a free returns label after several emails and sending photo proof, for the 2nd time, of the items i received vs what i ordered from the site. Today, after 2 weeks from the purchase, i received my refund, minus original shipping costs. I've sent yet another email ( the 4th so far) asking why this has happened since it's not exactly my fault the online photo of the item DID NOT match the actual item i was sent. I have yet to receive a reply. Pretty much already know what the reply will be, whenever and if i receive one, so will probably have to resort to other means of recouping all my money. I would suggest you triple check before ordering anything from this site. Give them a call or send some emails and ask if the online photos are an actual representation of the item being sold or just buy elsewhere. Unnecessary waste of my time!

18 de março de 2024
logótipo da General Lamps

Resposta da General Lamps

Hi Marian, we are not sure what the difference is between what you ordered and what you received ? You ordered Duracell Cr2 batteries which is what we have sent

Classificada 4 em 5 estrelas

One light bulb didn’t work, but they replaced it.

Slightly slow delivery, but that’s compared with Amazon Prime, which probably isn’t fair of me.
One of the two light bulbs didn’t work, though it looked undamaged. I phoned and they are due to replace without a quibble.
So overall a good service.

19 de fevereiro de 2024
Classificada 1 em 5 estrelas

Have sent emails with no response I was…

Have sent emails with no response I was sent the wrong bulbs I sent all the details with the order and again when I contacted them, still awaiting a reply

19 de fevereiro de 2024
logótipo da General Lamps

Resposta da General Lamps

Hi John, I have checked your order , you have ordered 40w G45 SBC Clear bulbs which is what we have sent. I think you may have ordered the wrong goods here as opposed to us sending the wrong goods. Its easy to sort out though please just send a quick email to our service team who will resolve this for yo u

Classificada 5 em 5 estrelas

Not available in the high street

The bulb/tube was just what was needed and not to be found in the high street. Unfortunately the Royal Mail delivery let down the experience. I have put in a formal complaint to RM. I would suggest a different delivery service?

22 de janeiro de 2024
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service . I had problems with some lightbulbs I’d bought , there was a very prompt informative response when I made contact . I had to return the bulbs , prepaid postage label was provided without any fuss and they provided a refund though arguably the situation was equivocal . Thank you

4 de janeiro de 2024
Opinião espontânea

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