The best business on the market for LED lights.We bought Hight quality energy efficiency light tubes at a very reasonable cost. Fast delivery . The package was sealed in a very professional way. We... Ver mais
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Leia as opiniões dos outros
Avoid if You Expect Any After-Sales Support My experience with this supplier has been extremely disappointing. I purchased four lamp tubes. One arrived broken, and the other three were t... Ver mais
I bought a T12 Florescent strip light to replace an old one in an old fitting in our veranda. I was so lucky to find one of these on the website at General Lamps. I rang my order through and the lig... Ver mais
If you run a valve amplifier, spare parts are becoming difficult to find. I needed a replacement 6.3v 10mm bayonet bulb for the power lamp on my Victory V30. It is NOT easy finding a good place to sou... Ver mais
Informações sobre a empresa
Escrito pela empresa
Why buy from lamps-on-line.com ? lamps-on-line.com was established in 2000. We supply 80,000 lightbulbs every month. Lamps-on-line.com have a no quibble returns policy, and we don't charge carriage on any order over £35 in value. All orders placed by 4pm are despatched that day.
Informações de contacto
Unit 11A, Lane End Industrial Estate, HP14 3BY, High Wycombe, Reino Unido
- 01494 880099
- sales@generallamps.com
- www.lamps-on-line.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Right product, quickly sent out
Found the illusive product I had been searching for, GL immediately sent out all the stock they had and completed the order a few days later when further stock arrived. I was informed of progress all the way through, excellent service
Shipped quickly and safely as both…
Shipped quickly and safely as both bulbs were in good condition when received.
Easy to order and received in good…
Easy to order and received in good time! Great experience with this company will shop again.
Ordered my bulbs
Ordered my bulbs, arrived speedily and all in good order. Excellent service. Very good range of light bulbs managed to buy replacements we needed.
Efficient delivery as promised.
Ordered 25 15w Pygmy Lamps about a week…
Ordered 25 15w Pygmy Lamps about a week and and a half ago, expected that they would arrive by the end of the week as they were in stock and i ordered before 2pm..ordered on the Tuesday expected that there would be delivery perhaps Wednesday...or perhaps Thursday.
Phoned Thursday..."should be dispatched today" to be there Monday (bank holiday-weekend), nothing Monday, so phoned Tuesday....and had to convince the person on the end of the phone that i had bought lamps and they still hadn't arrived. Wouldn't provide a tracking number....i suspect they hadn't been dispatched when phoned them that Tuesday....
Thursday arrives...still no delivery...Lamps are required for a fleet of locomotives which would have meant a lot of repeat business....i shall leave it with the credit company sort out and take my business elsewhere! Previous reviews show this isn't an isolated issue....

Resposta da General Lamps
Where are They
Have ordered a couple of lamps of this firm nearly two weeks ago and have not received them and have also e-mailed them twice to ask where they are but have received no reply to either.

Resposta da General Lamps
Waste of my time
Ordered some batteries online thinking i'll get what i ordered. Nope, got batteries, just not the ones i ordered and that were advertised on the site. Online photo different than actual product. Aparently "i got what i ordered" and was only issued a free returns label after several emails and sending photo proof, for the 2nd time, of the items i received vs what i ordered from the site. Today, after 2 weeks from the purchase, i received my refund, minus original shipping costs. I've sent yet another email ( the 4th so far) asking why this has happened since it's not exactly my fault the online photo of the item DID NOT match the actual item i was sent. I have yet to receive a reply. Pretty much already know what the reply will be, whenever and if i receive one, so will probably have to resort to other means of recouping all my money. I would suggest you triple check before ordering anything from this site. Give them a call or send some emails and ask if the online photos are an actual representation of the item being sold or just buy elsewhere. Unnecessary waste of my time!

Resposta da General Lamps
One light bulb didn’t work, but they replaced it.
Slightly slow delivery, but that’s compared with Amazon Prime, which probably isn’t fair of me.
One of the two light bulbs didn’t work, though it looked undamaged. I phoned and they are due to replace without a quibble.
So overall a good service.
Have sent emails with no response I was…
Have sent emails with no response I was sent the wrong bulbs I sent all the details with the order and again when I contacted them, still awaiting a reply

Resposta da General Lamps
I have already filled this in twice
Not available in the high street
The bulb/tube was just what was needed and not to be found in the high street. Unfortunately the Royal Mail delivery let down the experience. I have put in a formal complaint to RM. I would suggest a different delivery service?
IR Heater tube
They had what I needed, at a competative price, and delivery was prompt.
Excellent customer service
Excellent customer service . I had problems with some lightbulbs I’d bought , there was a very prompt informative response when I made contact . I had to return the bulbs , prepaid postage label was provided without any fuss and they provided a refund though arguably the situation was equivocal . Thank you
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