London Camera Exchange - Derby Opiniões 

822
TrustScore: 5 em 5

4,9

17 Sadler Gate, DE1 3NH Derby, Derbyshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I first called the Derby store about a lens on the website. They were friendly, and informative. A little while latter I decide to purchase the lens and when I spoke to them, I accepted I woul... Ver mais

Classificada 5 em 5 estrelas

Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Ver mais

Classificada 5 em 5 estrelas

I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Ver mais

Classificada 5 em 5 estrelas

They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Ver mais


Informações sobre a empresa

  1. Loja de máquinas fotográficas
  2. Loja de binóculos
  3. Loja de fotografia

Escrito pela empresa

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Informações de contacto

  • 17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Reino Unido

  • 01332348644

4,9

Excelente

TrustScore: 5 em 5

822 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(822)

2620 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

I paid £4.99 next day delivery on a…

I paid £4.99 next day delivery on a £12 lead. Ordered sat and will be delivered today. Thurs lunchtime. Why? Because they won’t leave it in my parcel bin due to it needing to be signed for. Yes fair enough on an expensive bit of equipment but a £12 hdmi lead??? Had to redeliver on a day off and make sure someone is in. Not good.

24 de janeiro de 2026
logótipo da London Camera Exchange - Derby

Resposta da London Camera Exchange - Derby

Dear Paul,

Thank you for taking the time to leave your feedback.

Please accept our apologies — this order unfortunately slipped through the net. Our default courier service does require a signature, and this should have been flagged for manual handling and shipped in a padded wallet. We’re sorry for the inconvenience this has caused.

Thank you for bringing this to our attention, and please be assured we’re reviewing the process to prevent this from happening again.

Kind regards,

Your LCE Team

Classificada 5 em 5 estrelas

I got a used camera lens in perfect…

I got a used camera lens in perfect condition for a great price. It was delivered on time and safely packed. There were lots of messages from LCE about the product, with clear delivery information. Excellent service.

19 de janeiro de 2026
Classificada 5 em 5 estrelas

Great service

Having ordered a piece of used equipment, the branch had difficulty locating it. Communication was very prompt and very apologetic and a refund was immediately issued. However, when the same item was subsequently located a short time after, I was contacted and asked if I'd still be interested in it, with the sale price held. The item was packaged and sent the same day, arriving with me the following day.
Customer service metrics should include how things are managed when they go wrong and I can't fault this branch who took ownership and responsibility and instead of hiding behind a problem, maintained dialogue that resulted in a very satisfied customer. Great job.

19 de janeiro de 2026

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