London Camera Exchange - Derby Opiniões 

822
TrustScore: 5 em 5

4,9

17 Sadler Gate, DE1 3NH Derby, Derbyshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I first called the Derby store about a lens on the website. They were friendly, and informative. A little while latter I decide to purchase the lens and when I spoke to them, I accepted I woul... Ver mais

Classificada 5 em 5 estrelas

Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Ver mais

Classificada 5 em 5 estrelas

I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Ver mais

Classificada 5 em 5 estrelas

They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Ver mais


Informações sobre a empresa

  1. Loja de máquinas fotográficas
  2. Loja de binóculos
  3. Loja de fotografia

Escrito pela empresa

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Informações de contacto

  • 17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Reino Unido

  • 01332348644

4,9

Excelente

TrustScore: 5 em 5

822 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(822)

2630 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

I still haven't received the camera…

I still haven't received the camera because DPD are apparently having 'issues'. I appreciate this isn't your specific domain, but it is impacting my customer experience and I'd be surprised if they haven't updated you on this since it's an order from you.

30 de novembro de 2025
logótipo da London Camera Exchange - Derby

Resposta da London Camera Exchange - Derby

Dear Customer

Thank you for taking the time to leave a review. With online fulfilment, the courier is often the weakest link in the process, and we believe DPD offers the best overall solution for our business.

Our Derby team is in ongoing discussion with DPD while their investigation continues. In the meantime, we are searching across our 26-store estate to locate a replacement item of the same type.

We understand your order is currently still with DPD, having been impacted during their busiest time of the year. As the delay sits with the courier, we would appreciate it if your feedback reflected this — perhaps by reviewing DPD directly rather than our business.

Kind Regards

Your LCE Team

Classificada 5 em 5 estrelas

Derby and Chester branches are great!

I have purchased lenses and camera bodies many times over last 16 years from LCE Chester in store. The staff there were always professional, but also very knowledgeable. Some members still continue to work there after all these years. They are like Richer Sounds of photography if you know what I mean - just great. So I bought this time ONLINE from Derby branch and everything went very smooth - quick dispatch, confirmation emails, lens clean and working without issues. I never dealt with them in person, but online transaction went great, so I definitely recommend them

11 de novembro de 2025
Classificada 5 em 5 estrelas

While my latest purchase has been…

While my latest purchase has been online from LCE Derby I have used this company for over 40 years. Firstly in Bristol, then in Bath shops rather rthan online but the last 10 years more online. I have found them to be very helpful together with a fair price if buying s/h.

27 de novembro de 2025
Classificada 5 em 5 estrelas

Ordering from London Camera Exchange

I have ordered quite a few used items from various London Camera Exchange shops and 3 things stick out 1) They are always very competively priced 2) The items are always as stated on their website and 3) They are always keen to help with any queries you might have, what more do you need.

20 de novembro de 2025
Classificada 5 em 5 estrelas

Good Service and keen prices

I have bought many things from London Camera Exchange in Derby over the years, on this occasion a Sony FE90mm Macro lens ( second hand ).
As usual the service was first rate and the price competitive, I would definatelty reccomend London Camera Exchane and the Derby branch in paticular

29 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Return and refund were handled professionally.

It was a little disappointing to receive a s/h lens by post that clearly didn't perform to reasonable expectations. Return and refund were handled professionally.
It would be nice if the chain did a more thorough testing of their used stock.

28 de abril de 2025
logótipo da London Camera Exchange - Derby

Resposta da London Camera Exchange - Derby

Dear Customer

We are very sorry to hear that the lens did not perform to reasonable expectations. All items undergo stringent performance checks on site, but on this rare occasion, it appears the issue was unfortunately missed. It’s reassuring to know that your return and refund were handled smoothly; however, we recognise that this was still at our expense and your inconvenience.

Please be assured that we will take steps to improve our processes and ensure such incidents are not repeated in future.

Kind Regards

Your LCE Team

Classificada 5 em 5 estrelas

Great service

Bought my first camera here great deal very informed about product condition ,the place to shop for ur photography equipment,

29 de outubro de 2025
Classificada 5 em 5 estrelas

Great product

Great product, great price and great service. Very happy with LCE (as I have been each time I buy from them).

21 de outubro de 2025
Classificada 4 em 5 estrelas

Packing for expensive lens poor

I puchased a used expnsive lens on-line from this location (Derby). The lens did not have the original box, which I expected and was happy to accept. When the package arrived, the lens appears to be o.k and the box in which it was posted was strong enough. However the packing inside the shipping box was poor, consisting only of screwed up brown paper. I expected better.
Apart from this issue, I was content to buy on-line from London Camera Exchange as I use my local store often.

28 de outubro de 2025

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