Royal Mystique A

Opiniões sobre Royal Mystique A

Classificação média por estrelas: 4 em 5

4,2

(9 opiniões)

A classificação por estrelas de um produto é calculada com base na média de todas as opiniões.

logótipo da Le Boat

Vendido por Le Boat

www.leboat.com

•

2,1 mil Opiniões

4,7

A informação nesta página é baseada exclusivamente nas opiniões de produto que os clientes da Le Boat escreveram via Trustpilot.

Aqui está o que as pessoas destacaram

Atendimento ao cliente

4,9

8 classificações

Localização

4,7

6 classificações

Qualidade-preço

4,1

9 classificações

Qualidade

4,0

8 classificações

Alojamento

4,2

9 classificações

Detalhes do produto

Todas as opiniões

Classificada 3 em 5 estrelas

Boat was tired

Data da experiência:
Alojamento: 4
Atendimento ao cliente: 4
Localização: 4
Qualidade: 3
Qualidade-preço: 4
logótipo da Le Boat

Resposta da Le Boat

Thank you for your feedback, Ms. Decrow.

We're sorry to hear that the Royal Mystique A felt tired and did not leave the impression you were hoping for. We know that the comfort and condition of the boat play a big part in enjoying a holiday, so we're disappointed that this was not your experience.

Please be assured that we will share your comments with our base and maintenance teams, as guest feedback like yours helps us identify where improvements are needed.

Thank you again for taking the time to let us know, and we hope we may have the opportunity to welcome you back for a better experience in the future.

Warm regards,
The Le Boat Team

Classificada 4 em 5 estrelas

Fun trip when the sun shone ! Not so nice on cold rainy days I missed my soft padded bed ! The boat bed was hard , the pillows were hard The kitchen area was good !

Alojamento: 4
Atendimento ao cliente: 5
Localização: 5
Qualidade: 4
Qualidade-preço: 4
Classificada 5 em 5 estrelas

We originally booked the Horizon class, but upon closer inspection of the cabins on the website decided to switch to this boat and we were VERY grateful we did! For two couples this boat can’t be beat. The staterooms are huge. Walk around beds, tons of storage and individual AC controls. The boat was in spectacular condition. It looked like a brand new boat inside. Everything worked perfectly. We loved the BBQ on the top deck and cooked some incredible food up there. We are chefs and the kitchen had everything we needs and more. The dishes/pans/etc were great quality. The boat handled well and we easy to dock. If you want space and the feeling of a private yacht, pick this one!

Alojamento: 5
Atendimento ao cliente: 5
Localização: 5
Qualidade: 5
Qualidade-preço: 5
Classificada 4 em 5 estrelas

Nice boat, very spacious common areas, including galley. The aft berth was very spacious, but the V-berth in the bow is very cramped. And for heaven's sake, install some USB charging ports. There are very few 220 V outlets to plug in device chargers. The boat handles well and is easy to handle. Transitioning the helm control from outdoor top deck to inside is very easy and quick.

Alojamento: 4
Atendimento ao cliente: 5
Qualidade: 4
Qualidade-preço: 4
Classificada 5 em 5 estrelas

Lovely boat similar to that which we have used on 6 previous occasions although it was a little tired at this stage of the season. Excellent customer service and location. Sadly the weather was very wet, but not your fault!

Alojamento: 4
Atendimento ao cliente: 5
Localização: 5
Qualidade: 4
Qualidade-preço: 4
Classificada 3 em 5 estrelas

The Royal Mystique is a top drawer vessel. Highly recommended.

Alojamento: 5
Qualidade-preço: 5
logótipo da Le Boat

Resposta da Le Boat

Dear Tobias

Thank you so much for your kind words about the Royal Mystique—we’re thrilled to hear you found her to be a top-drawer vessel and would recommend her! That means a lot to us.

We also noticed your 3-star rating and would love to understand if there’s anything we could have done to make your experience even better. Your feedback helps us grow and ensures future guests enjoy an even more seamless journey.

Looking forward to welcoming you aboard again someday!

Nicole T.
Customer service team.

Classificada 5 em 5 estrelas

Any company that rents out expensive machinery to inexperienced operators, especially as it weighs several tons and has no brakes, must be a bit bonkers. You have to accept that the boats will have had a level of wear and tear. Our boat was mechanically sound and in good condition. This layout suits two couples perfectly. The two bedrooms have their own facilities. There’s a well equipped kitchen and a large dining space, plus another space on the fly bridge. Importantly for this route this boat is self sufficient in that it can run its air conditioning from its generator rather than relying on reaching a source of electricity.

Alojamento: 4
Atendimento ao cliente: 5
Qualidade: 4
Qualidade-preço: 4
Classificada 5 em 5 estrelas

super bateau très agréable et spacieux, facile à conduire et bien optimisé

Localização: 4
Alojamento: 4
Qualidade: 4
Qualidade-preço: 3
Atendimento ao cliente: 5
Classificada 4 em 5 estrelas

Die Royal mystic ist ins Alter gekommen, das Preis/Leistungsverhältnis ist für mich unausgewogen. Als Erstfahrer war die Mystic hingegen ideal!

Atendimento ao cliente: 5
Localização: 5
Qualidade-preço: 4
Qualidade: 4
Alojamento: 4
logótipo da Le Boat

Resposta da Le Boat

Lieber Herr Luder,

vielen Dank für Ihr Feedback und dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Es freut uns sehr, dass die Royal Mystique A für Sie als Hausbootneuling ideal war und Sie Ihre erste Erfahrung an Bord genießen konnten. Wir nehmen Ihre Anmerkung zum Preis-Leistungs-Verhältnis und zum Alter des Bootes ernst und geben sie gern intern weiter . Wir arbeiten kontinuierlich daran, Komfort und Ausstattung an Bord zu verbessern.

Wir hoffen, Sie bald wieder an Bord begrüßen zu dürfen.

Viele Grüße,

Diana von Le Boat