We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Ver mais
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Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Ver mais
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To day we have had the pleasure of having Ben Norman’s help in choosing our new furniture at your Peterborough store. Ben has been a joy to talk to and explain in every detail our choices of ou... Ver mais
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Lee longlands have been great to me, their service from start to finish has been amazing. But the delivery guys Will & Lewis are 2nd to none. They went above and beyond when delivering my sofa. Thanks... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Informações de contacto
224 Broad Street, B15 1AZ, Birmingham, Reino Unido
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
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Brilliant service from start to finish!
Brilliant service from Lee Longlands. Ordered online and communication throughout was excellent. Delivery drivers called in advance to let us know their estimated time of arrival. Frank and Mark were both extremely polite and professional. They carried our new bed up to our third floor, assembled it quickly and efficiently and left everything tidy afterwards. Would definitely recommend Lee Longlands!
20 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that you had such a positive experience with Lee Longlands from placing your order online through to the delivery of your new bed. It's great to know that our communication kept you well informed every step of the way, including the call from our delivery team with their estimated arrival time.
We're especially pleased to hear that Frank and Mark provided such a professional and courteous service. Carrying your new bed up to the third floor, assembling it quickly and efficiently, and leaving everything clean and tidy are all part of the high standards we aim to deliver. We'll be sure to pass your kind words on to them—they'll be delighted to know their efforts were appreciated.
Thank you again for choosing Lee Longlands and for your recommendation. We hope you enjoy your new bed for many years to come!
Warm regards,
The Lee Longlands Team
Listened to what I needed
Listened to what I needed, and gave me enough information which enabled me to make my own decision.
18 de julho de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you had such a positive experience with our team. Listening to our customers' needs and providing helpful, knowledgeable advice without any pressure is exactly the approach we strive for, so it's wonderful to know you felt supported in making the right decision for yourself.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Frank and Mark delivered our furniture…
Frank and Mark delivered our furniture efficiently. They were friendly and arrived on time.
20 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your kind feedback!
We're delighted to hear that you were pleased with your delivery and that our drivers provided such a good service. Our delivery teams take great pride in ensuring every order arrives safely and is handled with care, so it's wonderful to know they made a positive impression.
We'll be sure to pass your kind words on to the delivery team.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Wonderful service always a pleasure to…
Wonderful service always a pleasure to see the lady who served me she helped me look through the store at everything o wanted to see. I decided on my purchase and she helped me load fold it and load it on my mobility scooter. Wonderful staff member very customer focused I will be back soon x
19 de julho de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a positive experience in our store. It's fantastic to know that our team member took the time to help you look at everything you wanted to see, made your shopping experience enjoyable, and went the extra mile to help fold and load your purchase onto your mobility scooter.
Providing friendly, attentive, and customer-focused service is exactly what we strive for, so we're thrilled to hear that she made such a lasting impression. We'll be sure to pass your kind words on to her.
Thank you again for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
James was polite & was happy to move…
James was polite & was happy to move the chair around the shop, so we could look at the colour in a better light.
18 de julho de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that James provided such helpful and friendly service during your visit. Taking the time to move the chair so you could see the colour in better lighting is exactly the kind of thoughtful, customer-focused service we strive to provide.
We'll be sure to pass your kind words on to James—he'll be delighted to know his efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Alex Burnett at Cribbs was very helpful…
Alex Burnett at Cribbs was very helpful & knowledgeable, he gave us some good ideas & advice. Would recommend & return to this store for future purchases
18 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Alex Burnett at our Cribbs Causeway store provided such helpful and knowledgeable service. It's fantastic to know that his advice and ideas helped with your decision and made your visit such a positive experience.
We'll be sure to pass your kind words on to Alex—he'll be delighted to hear that his expertise and customer care were so appreciated.
Thank you again for choosing Lee Longlands. Your recommendation means a great deal to us, and we look forward to welcoming you back to our Cribbs Causeway store for your future purchases.
Warm regards,
The Lee Longlands Team
Viv was amazing
Viv was amazing! From the second we entered the shop she gave us a warm friendly/ professional welcome. Showed us round the store with a great deal of knowledge on the furniture etc...we were interested in, and then suterly left us to it. Highly recommend this store and the staff. Beautiful furniture/accessories and extremely friendly/genuine people that want to help.
Thankyou team.
18 de julho de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Viv made your visit such an enjoyable experience. Providing a warm, friendly welcome while offering knowledgeable advice and giving customers the time and space to browse is exactly the approach we strive for, so it's fantastic to know Viv delivered just that.
It's also lovely to hear your kind comments about our store, our furniture, and the rest of the team. We'll be sure to pass your wonderful feedback on to Viv—she'll be thrilled to know her service made such a positive impression.
Thank you again for your recommendation and for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Excellent sales team amazing customer…
Excellent sales team amazing customer service. Highly recommend 5 star service.
17 de julho de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you received excellent customer service from our sales team. Providing a friendly, professional, and enjoyable experience for every customer is exactly what we strive for, so it's fantastic to know we delivered a five-star service.
Your recommendation means a great deal to us, and we'll be sure to share your kind words with the team.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope to welcome you back again soon!
Warm regards,
The Lee Longlands Team
Excellent experience
Fantastic experience with this company when we bought our sofa. They are a very professional company and we would highly recommend them. Delivery was around 7 wks which exceeded all expectations. On a more negative note I have had to edit my review with regards to delivery with Adam and Carl as we were annoyed to hear from our neighbour recently that they had blocked his drive and when asked to roll forward slightly he was told he would have to wait! There was plenty of room for them to move and they should not be blocking driveways anyway. They did remove all rubbish however but that was part of the service. Can’t fault anything else though. We will be using you again.
16 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We’re delighted to hear that you had such a positive experience with us from the purchase of your sofa through to its delivery. It’s wonderful to know that you found our team professional throughout and that you would highly recommend Lee Longlands.
We’re especially pleased that Adam and Carl provided such an excellent delivery service. It’s great to hear they were friendly, professional, assembled your sofa to a high standard, and left everything tidy by removing all the packaging.
We’ll be sure to pass your kind words on to Adam and Carl—they’ll be delighted to know their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofa for many years to come!
Warm regards,
The Lee Longlands Team
Superb Premium Service
We popped into the Peterborough branch just to peruse and saw a bed we absolutely loved. Penny/Pennie(?) was a wonderful salesperson. No pressure, answered our questions and was more than happy when we left without a purchase to think it over and weigh up our options. Upon returning Penny was on hand to deal with our order, explained everything perfectly clearly and really looked after us.
The bed was delivered in the time frame we expected, Adam and Carl were courteous and efficient with the installation and everything was absolutely as we expected it to be.
Cannot fault the experience we had. Even when I had a query and need to call the customer sales they were extremely polite, helpful and resolved my query in no time at all.
1 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you had such a positive experience from your first visit to our Peterborough store right through to the delivery of your new bed.
It’s fantastic to know that Penny made such a great impression with her friendly, knowledgeable, and no-pressure approach. Giving our customers the time and space to make the right decision is exactly the experience we aim to provide, and we’re so pleased she looked after you so well when you returned to place your order.
We’re equally delighted to hear that Adam and Carl provided a courteous and efficient delivery and installation service, ensuring everything was exactly as you expected.
It’s also wonderful to know that our Customer Services team was able to resolve your query quickly and professionally.
Thank you again for your kind words and for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new bed for many years to come!
Warm regards,
The Lee Longlands Team
Good at their job
Furniture delivered by Mark, Tom & Frank. Lovely guys really looked after our purchase. Good at their job and justifiably proud and caring.
10 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Our settee was delivered yesterday
Our settee was delivered yesterday. Adam and Carl were very helpful. Kind, considerate and competent. Very smooth delivery and careful to put settee where we wanted it. Thank you.
16 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Brilliant Delivery Experience by Frank & Mark
Professional and very polite experienced team that knew exactly what they were doing. No fuss, no panics. True knowledgeable guys. A massive thank you to Frank & Mark
16 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Jay was very quick in responding to my
Jay was very quick in responding to my
emails and answered all my questions/progressed my sale very efficiently
16 de julho de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Jay was able to respond to your emails promptly and provide the information you needed throughout your purchase. Delivering efficient, helpful communication and keeping our customers informed is something we take great pride in, so it's fantastic to know Jay made the process smooth and straightforward for you.
We'll be sure to pass your kind words on to Jay—he'll be delighted to hear your feedback.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Delivery made today
Delivery made today, by Nathan & Lee, text first to confirm, and delivered on time as promised and expected. Have used the company for 30 years always quality, fairly priced and decent people to deal with.
17 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Outstanding customer service
Fran Hayward was a joy to do business with. She was there when needed but not intrusive, giving me time to make my choices and decisions. Fran provided me with all the necessary information and took the time to advise me of all my finance options. She was warm and friendly, whilst being efficient and courteous. Fran is a credit to your company
16 de julho de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Fran Hayward made your experience such a positive one. Providing a relaxed, no-pressure environment while offering expert advice when it's needed is exactly the service we strive to deliver, so it's fantastic to know Fran gave you the time and support to make the right decision.
It's especially pleasing to hear that she took the time to explain your finance options clearly and that her warm, friendly, efficient, and courteous approach made such a lasting impression.
We'll be sure to pass your kind words on to Fran—she'll be thrilled to know how much her efforts were appreciated. We couldn't agree more that she's a real credit to our team.
Thank you again for choosing Lee Longlands. We truly appreciate your recommendation and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
The process of ordering was easy and…
The process of ordering was easy and quick. The special offer for the armchair and the ability to pay half of the cost now made the deal rally worth taking. Thank you
16 de julho de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you found the ordering process easy and straightforward. It's great to know that our special offer and flexible payment option made your purchase even better value and helped you make your decision with confidence.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new armchair for many years to come!
Warm regards,
The Lee Longlands Team
Good service
The suite arrived on time, was carefully unwrapped, prepared and put in our lounge. Jay and Frank were professional, helpful and personable.
8 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
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