Leisure Lakes Bikes - Preston/Southport Opiniões 

137
•
TrustScore: 5 em 5

4,9

Mere Brow, Leisure Lakes Bikes Preston, PR4 6JX Preston, Lancashire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have used leisure lakes at Mere Brow Southport for a number of years and would highly recommend them to anyone looking for a new bike, components, or accessories. The staff are always very helpful,... Ver mais

Classificada 5 em 5 estrelas

I was looking to replace a stolen full sus Scott Genius and came back to Leisure Lakes as I got a really good deal on the Scott 20 yrs before. The staff are really helpful and I opted for a Whyte... Ver mais

Classificada 5 em 5 estrelas

Unfortunately the bike had some paint damage when received by Dave Hall at Leisure Lakes Southport. He sent me photos of the damage. Dave was very reasonable and gave me several options. I decided to... Ver mais

Classificada 5 em 5 estrelas

This is my go to shop for all my MTB needs. Great selection of stock both in store and online. Within the store thr staff are both helpful and knowledgeable and won’t sell you something you don’t... Ver mais


Informações sobre a empresa

  1. Loja de bicicletas
  2. Centro de recreação
  3. Loja de reparação de bicicletas

Escrito pela empresa

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Escrito pela empresa

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Informações de contacto

  • Mere Brow, Leisure Lakes Bikes Preston, PR4 6JX, Preston, Lancashire, Reino Unido

  • 01772 814 990

4,9

Excelente

TrustScore: 5 em 5

137 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 82% das suas opiniões negativas

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4,9

Todas as opiniões

(137)

1347 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Price and delivery was great. Poor after support

Price and delivery was great.
Pre-bike checks/service not quite the 5 star I was hoping for. Brakes are require either bleeding or topping up - Almost touching the handlebars before working - Now having to spend money on kit to carry this out myself. Had contacted about this, had 1 reply about brake model and then silence....

21 de fevereiro de 2024
Classificada 5 em 5 estrelas

Excellent

I’ve used leisure lakes for over 20 years, the service is consistently excellent, the staff, are brilliant consistently across all sites.

The owners and management do an amazing job, ensuring staff are knowledgeable, provide excellent service and advice; In person or mail-order, you feel valued!
You might find another bike shops very slightly cheaper for some parts when you search online, but the compromise will always be that the service will never be up to the industry-leading standard that the leisure likes set. (And that’s speaking from an ex cycle industry guy!!)

3 de novembro de 2023
Classificada 5 em 5 estrelas

Great to deal with

Great to deal with. Kept me informed every step of the process. Branch looks a bit run down from the outside but a great range of bikes and accessories inside. Helpful staff, would definitely recommend and use again.

11 de outubro de 2023
Classificada 5 em 5 estrelas

Top guys here

Top guys here , all MTB enthusiasts so know their stuff. Wether it’s buying a new bike or repairs to your existing they certinaly go an extra mile. 10/10 for customer service from me

14 de setembro de 2023
Classificada 4 em 5 estrelas

Good customer service!

Purchased my bike online and before dispatch I received a call to tell me the bike was cosmetically damaged. I was sent pics beforehand to decide if I wanted to keep it or not. I appreciated this as it would have spoiled ‘new bike day’ if it had just turned up damaged. I decided to keep it and they gave me £50 credit to use in the shop. All in all a good experience. Knocked off one star as there was a bit more damage than advised. This had not happened in transit as nothing could get near where it was marked, however after letting them know, they arranged for some touch up paint.

10 de setembro de 2023
Classificada 2 em 5 estrelas

Awful service

Bought a brand new bike, the gears weren't tuned very well, it was tubeless ready, they set the bike up as tubeless without any rim tape or sealant, and didn't install intertubes. I was not told this. Both tyres punctured within the first 3 days of having the bike because of this. The rear shock sag was set up with the compression turned on so bottomed out immediately with the compression off. Good price for the bike but terrible service and workmanship. Very disappointed.

28 de julho de 2023
logótipo da Leisure Lakes Bikes - Preston/Southport

Resposta da Leisure Lakes Bikes - Preston/Southport

Hi There,

We've very sorry you have ran into some issues with your new bike purchase.

We'd be more than happy to investigate and rectify any problems you're experiencing, as it we probably mentioned on collection of the bike we're here to help wherever we can if you run into any issues, please feel free to contact us and we'll do what we can to assist.

Kind regards.

Jay

Classificada 5 em 5 estrelas

I ordered a pair of 5:10 gortex from…

I ordered a pair of 5:10 gortex from Southport branch and a young lad answered this morning, just to get a update as I’d received a email saying it’s on its way but the tracking wasn’t working. He says I’ll check in the back see if it’s been picked up as it was a Saturday order. He called me back after 10 minutes to confirm It was still there waiting to be picked up. Really nice lad and it’s the little things that make a good company very good. Very polite and really helpful so thank you young man it was appreciated

7 de agosto de 2023
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