Always helpful and friendly. I went to their Wolverhampton store, having purchased several items from them previously. On this Occassion, they helped me out when I needed my stem sorted on my MTB and... Ver mais
A empresa respondeu
GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ Wolverhampton, England, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Always helpful and friendly. I went to their Wolverhampton store, having purchased several items from them previously. On this Occassion, they helped me out when I needed my stem sorted on my MTB and... Ver mais
A empresa respondeu
Superb Service. Ordered the bike on Wednesday and delivered on Friday. Contacted by the office quickly after tge order to ensure it was out on the next pick up. Original date was a week ahead whe... Ver mais
From the initial chat about what eMtb would be best through to the collection of the TREK Powerfly the staff have been the best I have known. Their level of knowledge and attention to detail has been... Ver mais
Every member of staff I dealt with were fantastic knowledgeable helpful friendly Carl who initially helped me was great and when ever I called to speak to the team about some additional add on pa... Ver mais
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Escrito pela empresa
Fast, Reliable Home Delivery + Click&Collect
GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ, Wolverhampton, England, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Top draw customer service as always at LLB in West Brom. It's a really forward thinking shop, with a modern attitude, where nothing is too much trouble. One of the few bike shops where being a female cyclist is not unusual, with 2 women cyclists employees there's nothing tokenistic about their attitude to female riders, I am never patronised, and treated as equal. Hello, it's 2022 can the rest of the cycling world catch up with LLB please!
Happy to recommend tyres arrived at the store for collection in quoted time
Absolute top.class exercise from all the team att west brom shop...top notch with the issue I had with my new set of hope brakes
Excellent service. Staff very knowledgeable and very quick service. Definitely recommend using leisure lakes
Ordered mud guards for bike on line
Was kept updated and was delivered on time
Pleased with purchase
Thanks to Dave and his team at the West Bromwich leisure lakes bikes store. After wasting my time at Halfords, Dave gave me great advice and demonstrated what i needed to know. He didn’t hard sell me anything, just good advice on what I needed and how I should go forward. Brilliant.
A totally hassle free purchase, quick delivery and friendly staff, would recommend 👍🏼
Excellent service and product. Fast delivery. Only thing that would make it easier is free postage on returns.
On time, very pleased with purchase, not tried the socks yet but they look good quality.
Very efficient. Excellent customer service. Will definitely be using you again. Highly recommended.
Not long after purchasing a commuter bike from the West Brom shop in November 2020 I started to encounter a persistent issue that presented safety concerns. After returning the bike to the shop on numerous occasions to resolve this issue I was informed that there was nothing wrong with the bike, nothing could be done to improve it, and that the issue was down to the rider. Not satisfied with this I took the bike to a different workshop – who resolved the issue first time by changing a couple of the components. I can only conclude that the technicians at Lake Leisure West Brom either did not have the experience or inclination to resolve the issue. In summary – if after sales service is important to you I would not recommend purchasing from this shop.

Resposta da Leisure Lakes Bikes - Wolverhampton
Great service, fast & polite,
Ordered a Specialized Stumpjumper Carbon Slx 2022 and it was ready in under 2 days, smashing!
Easy to order, the bike was ready earlier than expected and the staff are very polite and helpful.
Just wanted to say a massive thank to the leisure lakes team for the excellent service I received today and that they never falter. All staff members are friendly and knowledge able.Shout out to Mike for going the extra mile to get parts I needed and taking time to check all options. 5 star service from West Brom leisure lakes as always.
Great customer service good price and easy process overall definitely recommend
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