Shipped fast, results came fast, and the instructions were clear and easy to follow. Only suggestion I'd have is if you're a difficult bleeder like me, use your own larger sterile lancets, this kit on... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have never had a test run like this before, where I collected the sample and mailed it in myself. From the first moment I received my kit to getting the results, everything was seamless. I think the... Ver mais
A empresa respondeu
Very helpful responses to questions and good contact from nurse to review results. Woud have been 5 stars but for having to wait over a week for kit but it was over Easter. Also would have welcomed an... Ver mais
A empresa respondeu
Got results the following day after the test was posted. Gpt a text and emailing to say that the results were there. Took a while to receive the test after purchasing- 17 days which I was disappointed... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
LetsGetChecked allows customers to access laboratory testing from the privacy of home. The convenient and confidential solution to getting checked online.
Informações de contacto
330 West 38th Street #405, NY 10018, New York, Estados Unidos da América
- +1 929 376 0056
- support@letsgetchecked.com
- www.letsgetchecked.com
4,4
Excelente
19 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First Sampledid not arrive?…
My first sample was not received so I registered my second sample. When i checked online 3days later the info was not updated saying still in transit i found it very difficult to reach anyone with my concern and ended up getting a reply from the American end. I finally got a call from a very helpful lady on the Irish side who sorted my query and made sure I got my results ASAP.
Would have expected a more secure way of sending for the price. I ended up paying 5euros to register. I did everything as requested the first time and sent back in pre adressed box??
10 de abril de 2025
Opinião espontânea
Resposta da LetsGetChecked
Hi Catherine
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Resposta da LetsGetChecked
Hi Donal
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Very quick with results
Very quick with results. No hassle, instructions very easy to follow, Very glad you are offering this service.
25 de abril de 2025
Resposta da LetsGetChecked
Hi Maura
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Great first experience
Detailed instructions and video.
Fastest turn around time I've ever seen
24 de abril de 2025
Resposta da LetsGetChecked
Hi there
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Quick response and ease of use
Quick response and ease of use. Hopefully the test is accurate. I do not give it a pass if I have an issue it did not find.
18 de abril de 2025
Resposta da LetsGetChecked
Hi Jeremy
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Dreadful product
Dreadful product. Before being able to take a sample this company asks for a huge amount of personal data. They say it's necessary to give a picture of your health but it's clearly for their benefit not yours.
When I had to register that my kit had arrived the website link repeatedly crashes. I am left with two kits that are useless. (You can't use them if you don't register them.) But of course there is no helpline or email supplied. So tgey have my money and I can't use their product. It feels like a scam. I'll be going elsewhere in future
15 de abril de 2025
Opinião espontânea
Resposta da LetsGetChecked
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Expected more
I expected more information from the test and not just 5 levels measured
16 de abril de 2025
Resposta da LetsGetChecked
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
The Good and the Bad
OK
Bad ... Instructions were not clear as to how to package the sample... ended up having to re-package everything to fit into box and UPS bag
Good ... Easier to draw blood this time
11 de abril de 2025
Resposta da LetsGetChecked
Hi there,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Resposta da LetsGetChecked
Hi Edward
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Service was super fast!
Everything was great and results came in super fast like in a day's time! The only thing I would like to suggest is if you could please add hematocrit and red blood cell count on to your tests
10 de abril de 2025
Resposta da LetsGetChecked
Hi Robert
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Resposta da LetsGetChecked
Hi Cynthia
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Fast efficient and helpful
5 de abril de 2025
Resposta da LetsGetChecked
Hi Giselle
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Unusable
Instructions provided were for lancets different from the lancets in the actual kit. When I requested replacements, they wouldn't send them and required an inordinate amount of follow-up information. Refused to fix their mistake without making me jump through many hoops.
31 de março de 2025
Opinião espontânea
Resposta da LetsGetChecked
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
I returned my test over a month ago...no results
I returned my test over a month ago. They said test results should be available in 2-5 business days. I still do not have results. I opened a ticket online and was told they dont cover that issue and I need to call in. I called in they said it could take up to 20 business days (which the site does not state) which it has been and still no results. My insurance covered the test so I am not looking for a refund, Im just looking to get my test processed and the results back. The company should set expectations initially rather than stating 2-5 business days when it cannot meet that date
27 de março de 2025
Opinião espontânea
Resposta da LetsGetChecked
Hi There,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Charles Clark
Customer Care Specialist
Terrible service
Terrible service. Upcharges to be treated if positive with something. Have to make separate appointments. They call and tell you your results then say they can only treat you if you pay 50.00 for another appointment.
13 de março de 2025
Opinião espontânea
Resposta da LetsGetChecked
Hi There,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Charles
Customer Care Specialist
horrible
horrible
still waiting for test, 2 months later. Keep getting the same run-around from their "CUstomer No-Service". No refund, no test. They dragged it out long enough, so VISA will not reverse charges.
20 de março de 2025
Opinião espontânea
Resposta da LetsGetChecked
Hi There,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we provide excellent service. We have requested your information so that we can reach out to you privately to address these concerns and provide feedback.
Kind regards
Charles
Customer Care Specialist
Bad experience
Created account and ordered test with my email and phone number. Once I received the test I attempted to activate it but was told my phone number won't work with their system. What a giant waste of time and effort. I did get a full refund but why on earth would they let me create my account with my phone number just to not allow it to be used later. Shotty programmers. If their IT is this bad I don't think I would be trusting their medical testing.
18 de março de 2025
Opinião espontânea
Resposta da LetsGetChecked
Hi There,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Charles
Customer Care Specialist
Bad test
Could never get the test started, always got error codes until it eventually expired. When I reached out I was offered a 30% off coupon
24 de fevereiro de 2025
Opinião espontânea
Resposta da LetsGetChecked
Hi Jeannie
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Easy ordering and clearly explained…
Easy ordering and clearly explained results
14 de fevereiro de 2025
Resposta da LetsGetChecked
Hi Nathan
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Loved the experience
Loved the experience. It was easy to do it and loved the easy format of the report
13 de fevereiro de 2025
Resposta da LetsGetChecked
Hi Ronald
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.