Absolutely brilliant as a company always on hand . Clear fair professional and actually care about you. I would recommend this company to anyone . Adam kerry and Absolute leagend and Lucy in transpo... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I spoke to Jaya, Julie and Izzy over the course of gathering information for my claim and organising recovery of my vehicle and a hire vehicle. All were very helpful and supportive and made the proces... Ver mais
A empresa respondeu
Sadie was very helpful with explaining the claims process, our options and getting the claim logged after my son was knocked off his motorbike by a car driver. She was patient and knowledgeable with m... Ver mais
A empresa respondeu
I work alongside Lancaster Gate and have nothing but praise for them and their work. Nothing is ever too small for them and considering they are a relatively small sized team, they are always so... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Lancaster Gate Assistance is a motorcycle hire and repair solution who provide market-leading claims solutions that are tailored specifically to our customers’ requirements. With our Head office based in Norfolk, our many repair and logistics centres strategically located, we are well established to ensure we deliver and collect motorcycles from anywhere in the United Kingdom.
Informações de contacto
Unit 21, Diss Business Hub, Hopper Way,, IP22 4GT, Norfolk, Reino Unido
- 01379671806
- claims@lgassistance.co.uk
- www.lgassistance.co.uk
4,9
Excelente
257 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would like to make it very clear to…
I would like to make it very clear to anyone wishing to use this service that LG Assistance made the whole process very easy to understand with clear instructions and guidance. would highly recommend
30 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Great service from Dave Morris really…
Great service from Dave Morris really helpful and knowledgeable when I was asking questions about my motorbike. Thanks
29 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Daren was great service everything went…
Daren was great service everything went smoothly. He explained everything I need to know and picked up the bike . Handled with care
30 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Reported claim
I spoke with Sadie Adams who professionally handled my case taking all relevant details and giving me excellent customer service. Had a fantastic experience making my claim.
29 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Really help thank you for put Tyler and…
Really help thank you for put Tyler and making sure ae went over everything
29 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
They lady helping me out with my…
They lady helping me think her name was Sadie that's what was in the email but she was helping me with my motorcycle accident claim was very kind and helpful and was understanding of me having a bit of emotional distress and if I needed a minute I could take it
27 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Dave morris was extremely helpful and I…
Dave morris was extremely helpful and I had a lovely chat with him and he made everything clear
27 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Great easy communication from the…
Great easy communication from the start. Delivery driver of the bike on the day , Steve Bull was great, personable, friendly and explained things to me with ease.
27 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
he was very helpful with infomation…
he was very helpful with infomation about the the bike and how this process works
27 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Great driver dave morris …
The driver Dave was very helpful explained everything I needed and answered any questions I had.
24 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Great Service
Really fast service Dave Morris who dropped off and picked up hire bike excellent customer service and a really nice guy
24 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Pleasant experience dealing with a…
Pleasant experience dealing with a theft claim. Sadie was polite and attentive listening to me and asking the necessary questions relating to the theft of my motorcycle
22 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Understandable respectful
Understandable respectful
Dave morris
22 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Lee was very helpfulful and kind
22 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
All good so far
21 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your feedback. If you could please contact us on 01379671806 and let us know what we could do to assist further, this would be greatly appreciated. Kind regards, Lancaster Gate Assistance.
Driver was excellent
Daren was polite and courteous and you can't ask for more really
21 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Motorcycle insurance
Tyler was great. Helped me thru all the questions and was really informative about the process. Would recommend him and the company.
21 de outubro de 2025
Opinião espontânea
Resposta da Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
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