Link Financial Outsourcing Opiniões 

Terrible company and NEVER respond!
I contacted them back in October 25 to explain my circumstances had changed and wanted to change my repayment plan, they never responded or came back to me!
Submitted a complaint which was upheld and compensation issued! I was told they would contact me about setting up a plan and they never did.. I have been chasing since beginning of December and no responses.. they keep threatening me.. disgusting company.
My complaint is now being handled by the financial ombudsman..
Companies like this shouldn’t exist they don’t help you.. quick to harass but never, ever respond when you want to speak to them! Absolutely useless!

UPDATE - STILL NO CONTACT FROM ANYONE IN THIS AWFUL COMPANY!!!

Very friendly and respectful communication about the issues at hand.

The representative was very informative and helpful every step of the way.

A platinum standard representative and aplatinum standard customer care experience all round.

I called them as I was told an account had been moved to them but I had not received details. They confirmed the account had been moved but they did not have my correct address, so I didn't receive their letter. (Not my fault as the old account had the correct address as I had it for years without issues) I updated my address with them then they said they would send me an email instead, as well as another email asking me to leave a review. I received the email for the review, the link of which I am using now, but did not receive any further emails from them so am now no further on than I was when I called and still do not have the information I requested. Note to their customer service - if you want a good review, deal with the issue before asking for a review. Crazy.

The lad was really helpful and professional easy to talk too

I sent 3 lots of letter over 6 weeks asking for deed of assignment to show proof they bought the debt, which legally requires 2 signatures from the seller of debt and 2 from the buyer. Yet they still haven’t or couldn’t provide me with the deed of assignment, in the court of law this must be provided to prove a debt is owed….yet they continue to harass me with continuous letters of demand. The debt is statute barred and still chasing a debt that no longer exists. I will NOT and shall NOT respond to any false demands from this company. I even sent a letter to Selina Burdell back in February on the 4th and I still have not heard from her. FOS will have a field day with this complaint.

Very polite Agent well spoke so I could understand clearly to answer him the questions . I believe his name was Reese thank you

Hannah was really nice. I have an invisible same disability which impacts on my cognition. She has made notes for future calls and made sure I was ok to go ahead with the process.
As well as resolved my query.
Hannah certainly earned her money in my call today. Thank you Hannah

Reece was very helpful, friendly, understanding and kind! :)

Very helpful ful and polite

Agent was very kind friendly and polite and worked out a payment plan suitable for me

All the staff was lovely but Emily in particular went above and beyond. She is an absolute star

The staff at Link Financial are always very helpful and understanding, and will go beyond their remit to explain and assist the process. They are very empathetic and sympathetic to my situation and their friendly and warm attitudes makes life a lot easier. Thank you from the bottom of my heart.

Gemma Wilkins was amazing. She was very friendly and helpful.

I made the payment as usual,for February but they still sending me texts...about pls make a payment ....and giving me stress that my bank transfer didn't go true....SO CUSTEMER SERVICE VERY UNPROFESSIONAL....

Thank you Reas Riss to help me he was very kind and helped me with my finance

Had to sort out the accounts and my call was handled by Reece - he was calm and friendly and explained everything with detail. Went through everything fairly swiftly.

Spoke to Gemma regarding a debt I'd forgotten about. She was sympathetic and polite and managed to sort out an affordable repayment p.an with the minimum of fuss and bother. No hassle and no pressure . Happy as I could be bearing in mind the circumstances.

Polite friendly and very nice assistant.

I have been paying Link for several months and I want to speak to them about a consolidation offer to clear the payments. It seems unless they ring you they dont want to know. As others have said, no answer to calls or emails and standard answers to reviews. the worst debt company I have ever seen.im sure you will offer to arrange a call to me with the standard reply that everyone gets. If you can actually do it that would be great if you could give me an idea how I can give you my phone number