I ordered 3 pairs of capo shorts all size 32 . Parcel took a week to arrive with 2 size 32 and 1 small . I emailed them immediately, no response and have also tried chat ,still no response. This is v... Ver mais
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Leia as opiniões dos outros
Nice to be able to visit the store which is local with easy parking in a convenient location, as well as browse and purchase online. Wanted to get Siksilk clothes for my partner as a gift and ended up... Ver mais
Great clothing store, stocking some good brands. Brought some Gym King and Capo tshirts. Fab variety in store . Staff are very welcoming, helpful and knowledgeable. Highly recommend popping into thi... Ver mais
after reading a bad review I was a bit cautious about returning a couple bits i ordered but thought i would pop a review on here to let everyone know I had no issues at all hence why ive taken the ti... Ver mais
Informações sobre a empresa
Escrito pela empresa
Whether you're into streetwear, gymwear, or loungewear, LIT Collective has something for everyone. With a wide range of top brands and the latest trends to choose from, you're sure to find something that matches your unique fashion sense. So what are you waiting for? Check us out online and in store!
Informações de contacto
LIT Collective, 3 Vulcan Way, GU479DB, Sandhurst , Reino Unido
- Info@litcollective.com
- www.litcollective.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
High recommended
Bought a pair of Capo shorts for holiday over the Christmas holiday and I’m really happy with them. Great quality, excellent service, and very well-priced. Staff were friendly and helpful, and the whole experience was smooth. I’ll definitely be coming back again.
Professional
Professional, fast, competitive, will definitely use again. Prices better than anywhere else I found that actually has availability on stock
amazing customer service
amazing customer service! Great selection of clothes to choose from and a huge amount of stock. lovely shop as well!!
Excellent shop,very friendly staff
Excellent shop,very friendly staff
Excellent delivery time and value
Excellent delivery time and value, will order again in the future.
Terrible company to deal with
Terrible company to deal with. Take your money and then send out the wrong item. When you try to get a refund they purposely ignore your messages until you are outside of the return time. Scam company ran by really rude amateur people. Don’t waste your time or money here
Ordered a size large jumper for my…
Ordered a size large jumper for my husband as a Christmas present on 10/12/25 which I received a few days later. When I took this out of the bag on 24/12/25 to wrap it I found that litcollective had actually sent me a Medium. Went straight to the live chat to ask for an exchange to get the correct size, clearly an error by them. Told by the extremely rude advisor that the best they could do was give me back a 50 percent refund and I’d have to pay to return the item to them as it was past 14 days. Firstly it wasn’t past 14 days and secondly it was their mistake, So I’d be receiving around £15 back for an item that cost me £55. Has to be the most amateur & rude company I’ve ever dealt with in my life. Now have to do a charge back with my bank to get my money back. Would strongly advise anybody to avoid using this company. As other reviews on here show this is a company who will take your money and not give you what you actually paid for. AVOID!

Resposta da Litcollective
rude unprofessional and full of…
rude unprofessional and full of attitude. they ignore you for 2 weeks until your 'returns window' is up then reply knowing full well you are out of the timeframe. Yes i checked the website but asked something the website didnt answer. ill be leaving a review in as many places as possible to warn others. awful service!! Oh and then send an email as if you had replied...id sent 3 emails to different email addresses YOU have on social media then say you must have been talking to a ghost! Again! Rude and unprofessional and unwilling to offer help! See other reviews for this company! ATROCIOUS

Resposta da Litcollective
Have to say 10/10 across the board
Have to say 10/10 across the board, I ordered a top slight issue but was resolved very, very quickly and new T-shirt sent out in time (along with a free gift ) I will definitely be ordering more clothes form this place. Thanks so much.
Absolutely horrific and rude customer…
Absolutely horrific and rude customer service. I asked to exchange a shirt and was told that they didn't do refunds or exchanges but then to check the website. When I did, I read that it stated you had 14 days from the date of purchase to buy, receive, and return to be considered for a return. They did not respond until I sent an admittedly snotty third email regarding this. They also will not pay for the item to be returned, and want you to pay for it tracked; then, if they deem you worthy of a refund, they will deduct the shipping cost. I'd avoid this company, as I'm now £44 out.
Youre reply is 4 months after i posted this. Clearly you were very concerned about your Trust pilot reviews. I shall no longer be engaging merry christmas

Resposta da Litcollective
Terrible customer service do not order…
Terrible customer service do not order online. Not interested in resolving a sizing issue for a item my wife bought for me and they just dont respond in a timely manner.
Avoid
Avoid. Ordered shirt which took 2 weeks to arrive which I had to chase. Shirt arrived and wrong colour and now trying to return this without occurring any costs and no communication
Ordered 2 shirts with express delivery
Ordered 2 shirts with express delivery, 5 days later and still not here! Also getting no replies from them either!! Luckily used PayPal!! AVOID AVOID AVOID!!!!
Great customer service always and…
Great customer service always and fantastic clothing!
I just LOVE the clothes in this shop.
I just LOVE the clothes in this shop, I can find stuff for myself and my boys, staff are incredible. If there is something you like but its not in the size you need ,they will order you one in :) .brilliant customer service everytime 100% .
Great clothing store
Great clothing store, stocking some good brands. Brought some Gym King and Capo tshirts. Fab variety in store . Staff are very welcoming, helpful and knowledgeable.
Highly recommend popping into this hidden gem or shopping on their store online. 👌
A great find! Huge amount of stock and sizes and easy parking which is another bonus!
A great find! Plenty
Decent shop
Lovely staff, pretty good shop, they They’ve got a great range of good quality clothes, and you can order online too, which is really handy.
I was having a hard time choosing something for my nephew, but the staff were super helpful.
Great store..great choice...great staff...
Staff are amazing..really attentive and knowledgeable about their stock...
Fansatic shop
Great local supplier, good quality at great prices, and excellent customer services. Certainly intend to use again.
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