Litcollective Opiniões 

43
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered 3 pairs of capo shorts all size 32 . Parcel took a week to arrive with 2 size 32 and 1 small . I emailed them immediately, no response and have also tried chat ,still no response. This is v... Ver mais

Classificada 5 em 5 estrelas

Nice to be able to visit the store which is local with easy parking in a convenient location, as well as browse and purchase online. Wanted to get Siksilk clothes for my partner as a gift and ended up... Ver mais

Classificada 5 em 5 estrelas

Great clothing store, stocking some good brands. Brought some Gym King and Capo tshirts. Fab variety in store . Staff are very welcoming, helpful and knowledgeable. Highly recommend popping into thi... Ver mais

Classificada 5 em 5 estrelas

after reading a bad review I was a bit cautious about returning a couple bits i ordered but thought i would pop a review on here to let everyone know I had no issues at all hence why ive taken the ti... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Whether you're into streetwear, gymwear, or loungewear, LIT Collective has something for everyone. With a wide range of top brands and the latest trends to choose from, you're sure to find something that matches your unique fashion sense. So what are you waiting for? Check us out online and in store!


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

43 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(43)

31 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

High recommended

Bought a pair of Capo shorts for holiday over the Christmas holiday and I’m really happy with them. Great quality, excellent service, and very well-priced. Staff were friendly and helpful, and the whole experience was smooth. I’ll definitely be coming back again.

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Professional

Professional, fast, competitive, will definitely use again. Prices better than anywhere else I found that actually has availability on stock

10 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible company to deal with

Terrible company to deal with. Take your money and then send out the wrong item. When you try to get a refund they purposely ignore your messages until you are outside of the return time. Scam company ran by really rude amateur people. Don’t waste your time or money here

30 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered a size large jumper for my…

Ordered a size large jumper for my husband as a Christmas present on 10/12/25 which I received a few days later. When I took this out of the bag on 24/12/25 to wrap it I found that litcollective had actually sent me a Medium. Went straight to the live chat to ask for an exchange to get the correct size, clearly an error by them. Told by the extremely rude advisor that the best they could do was give me back a 50 percent refund and I’d have to pay to return the item to them as it was past 14 days. Firstly it wasn’t past 14 days and secondly it was their mistake, So I’d be receiving around £15 back for an item that cost me £55. Has to be the most amateur & rude company I’ve ever dealt with in my life. Now have to do a charge back with my bank to get my money back. Would strongly advise anybody to avoid using this company. As other reviews on here show this is a company who will take your money and not give you what you actually paid for. AVOID!

24 de dezembro de 2025
Opinião espontânea
logótipo da Litcollective

Resposta da Litcollective

Hi Yanina. As stated previously we cannot be held responsible for items not being returned within the 14 day returns period. ( ordered 10/12/25 and still not returned to date 30/12/25 ). Yes we did send out the wrong size as it was labelled incorrectly by the manufacturers, but ultimately the 14 day policy still stands. We kindly offered to extend the 14 day return period to 25 days but in return could only offer a 50% refund, as we could no longer return the item to the manufacturers. This was all stated very clearly in our emails and our returns policy is stated very clearly on our website and delivery note. Ultimately it is the consumers responsible to double check the good within the 14 day period, which you failed to do.

Classificada 1 em 5 estrelas

rude unprofessional and full of…

rude unprofessional and full of attitude. they ignore you for 2 weeks until your 'returns window' is up then reply knowing full well you are out of the timeframe. Yes i checked the website but asked something the website didnt answer. ill be leaving a review in as many places as possible to warn others. awful service!! Oh and then send an email as if you had replied...id sent 3 emails to different email addresses YOU have on social media then say you must have been talking to a ghost! Again! Rude and unprofessional and unwilling to offer help! See other reviews for this company! ATROCIOUS

30 de novembro de 2025
Opinião espontânea
logótipo da Litcollective

Resposta da Litcollective

Hi Kelly, Thats very strange. We must have be talking to a ghost then on emails, as we have multiple emails with a person we thought was you asking about our Christmas returns policy. Unfortunately that person was disappointed that we didn't have a Christmas returns policy in place mid November and didn't check the website correctly before placing an order🤔. Like we told the " ghost ", all our returns policies are clearly written on our website and the delivery notes provided 😊.

https://litcollective.com/pages/refund-policy


Thank you LIT Collective Team

Classificada 5 em 5 estrelas

Have to say 10/10 across the board

Have to say 10/10 across the board, I ordered a top slight issue but was resolved very, very quickly and new T-shirt sent out in time (along with a free gift ) I will definitely be ordering more clothes form this place. Thanks so much.

22 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely horrific and rude customer…

Absolutely horrific and rude customer service. I asked to exchange a shirt and was told that they didn't do refunds or exchanges but then to check the website. When I did, I read that it stated you had 14 days from the date of purchase to buy, receive, and return to be considered for a return. They did not respond until I sent an admittedly snotty third email regarding this. They also will not pay for the item to be returned, and want you to pay for it tracked; then, if they deem you worthy of a refund, they will deduct the shipping cost. I'd avoid this company, as I'm now £44 out.

Youre reply is 4 months after i posted this. Clearly you were very concerned about your Trust pilot reviews. I shall no longer be engaging merry christmas

9 de agosto de 2025
Opinião espontânea
logótipo da Litcollective

Resposta da Litcollective

Please can you provide a copy of the email that stated we do not offer refunds? We do not offer exchanges but we do offer refunds. I have searched through all correspondence with you and I cannot find this stated anywhere. Nevertheless all our return policies are stated very clearly on our website and the delivery slips.

Classificada 1 em 5 estrelas

Avoid

Avoid. Ordered shirt which took 2 weeks to arrive which I had to chase. Shirt arrived and wrong colour and now trying to return this without occurring any costs and no communication

3 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I just LOVE the clothes in this shop.

I just LOVE the clothes in this shop, I can find stuff for myself and my boys, staff are incredible. If there is something you like but its not in the size you need ,they will order you one in :) .brilliant customer service everytime 100% .

12 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great clothing store

Great clothing store, stocking some good brands. Brought some Gym King and Capo tshirts. Fab variety in store . Staff are very welcoming, helpful and knowledgeable.
Highly recommend popping into this hidden gem or shopping on their store online. 👌

19 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Decent shop

Lovely staff, pretty good shop, they They’ve got a great range of good quality clothes, and you can order online too, which is really handy.

I was having a hard time choosing something for my nephew, but the staff were super helpful.

14 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fansatic shop

Great local supplier, good quality at great prices, and excellent customer services. Certainly intend to use again.

11 de outubro de 2024
Opinião espontânea

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