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Little Crafts London Opiniões 

295
•
TrustScore: 4.5 em 5

4,4

Loja de bancadas
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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Poor Customer Service. Their website made an error which resulted in the labels for my bottles not being ordered or dispatched. Instead of just sending these out to me they insisted it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The kitchen soap/detergent/antibac set looks great and is good quality. have seen others where the brass tops are light and flimsy but these are robust. I initially gave 4 stars believing there was... Ver mais

Classificada 5 em 5 estrelas

High-quality storage at great price! Having researched so many different options from the high street, I stumbled upon Little Crafts London. I was initially worried the quality wouldn't be great becau... Ver mais

Classificada 5 em 5 estrelas

Wonderful service! The frosted amber glass soap dispensers with black marble stand are beautiful. They arrived promptly and were well packaged so as to prevent any potential damage in transit. I would... Ver mais

Informações sobre a empresa

  1. Loja de bancadas
  2. Loja de móveis
  3. Loja de cristais
  4. Loja de artigos domésticos

Escrito pela empresa

Little Crafts London is an independent online homeware brand proudly based by the Kentish seaside. We specialise in eco-friendly home and kitchen essentials that blend sustainability with timeless style. Discover our thoughtfully curated collection of refillable amber glass bottles, eco-conscious kitchen storage, and modern home organisation accessories. All our amber bottles are crafted from recycled glass and finished with our signature minimalist vinyl labels, designed in-house to elevate any space. Whether you're looking to reduce plastic, organise your pantry, or create a more considered home Little Crafts London makes it easy to live beautifully and sustainably.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

295 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(295)

9 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

High-quality storage at great price

High-quality storage at great price! Having researched so many different options from the high street, I stumbled upon Little Crafts London. I was initially worried the quality wouldn't be great because the price was a fraction of what some of the high street retailers were charging but how wrong was I? I've loaded up our pantry with a mix of jars and scoops - so delighted I found you guys.

28 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great shop

Found these guys by chance online and their catalogue of products is very impressive - the design is really sleek the quality is good also.

18 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Lied to by customer service to ensure purchase

Ordered as a gift and reassured invoice would not be included with parcel. As soon as order placed, told invoice had been included and parcel could not be recalled. Told to ask gift recipient to ‘refuse’ or return’ parcel if I didn’t want them to see invoice!

23 de outubro de 2024
Opinião espontânea
logótipo da Little Crafts London

Resposta da Little Crafts London

Hi Kim,

I sincerely apologise for the experience you’ve had with us and for the misunderstanding regarding your order. We value every customer’s trust and take feedback seriously. I understand how frustrating this situation has been, and I regret that we didn’t meet your expectations this time.

It seems there was miscommunication about the inclusion of the invoice, and for that, I am truly sorry. As soon as this issue was brought to our attention, we took immediate steps to divert the parcel to a collection point to avoid further inconvenience. Once the package is returned, we will process a full refund for you.

We are committed to improving our processes and ensuring that situations like this don’t happen in the future. If you would like to discuss this further or need any additional assistance, please feel free to contact me directly at info@littlecraftslondon.com

Best wishes,
Megan

Classificada 5 em 5 estrelas

Happy customer

So happy to have purchased from
Little Crafts London.
Items are well made, the delivery was super quick as well. 10/10 thank you. Will definitely be buying from them again.

4 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Looks nice but not practical

Hand soap pumps look very nice, however pump mechanism is poor and dribbles soap down the front of the bottle after each use.
Disappointed with my £40 order

11 de outubro de 2024
Opinião espontânea
logótipo da Little Crafts London

Resposta da Little Crafts London

Hi Greg,

We’re sorry to hear about your experience and wish you had reached out before leaving a one-star review. We would have been happy to assist you promptly. While we strive for quality, unfortunately, a few pumps may occasionally have issues despite our best efforts. We always resolve this, we do have two methods of contacting us via our website "contact us page" or via email info@littlecraftslondon.com.

Thank you again for your order,
Little Crafts London

Classificada 5 em 5 estrelas

Unique & Great Quality

I was fortunate to come across this company in my search for a unique, stylish, good quality tea, coffee and sugar caddie set.
When they arrived in good time, I was very pleased with my purchase.
Great customer service too.
Would certainly use this store again.

8 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful products

Beautiful products. Love my bottles and jars, make my kitchen look more stylish and homely. Great customer service. Will be purchasing more!

9 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful bottles!

These gorgeous bottles have alevated my kitchen counter! They are functional and elegant. Meets every expectation.
Delivery was swift. I have ordered more for my bathroom. I will absolutely make furure purchases!

4 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely fantastic service.

Absolutely fantastic service.
My order was delivered within 2 days and very well packaged.
The tray I ordered is well made and sits perfectly on my worktop.
Very happy customer.

30 de setembro de 2024
Opinião espontânea

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