Do not buy from this company. As a few people have said, I would give them zero stars if I could. I placed an order, didn't turn up within a week, I emailed to ask what was going on and they said t... Ver mais
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Leia as opiniões dos outros
Parcel supposed to be delivered and left in my front porch. I don't have a front porch and the parcel is nowhere to be seen around my property. There is no phone number on the Little Peckers web sit... Ver mais
I always get my parrot food from this organisation. I have never had any problems. Excellent price and well packed. I cant fault them at all. Delivered by Royal Mail.
Do not buy from this company. Delivery is always delayed. Parcels do not turn up. No customer service number. No one answering emails. Non existent customer communications. This happened on m... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Little Peckers offers a wide range of high quality bird food and supplies. This includes wild bird food, pet bird food and poultry supplies.
Informações de contacto
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No communication to the customer
Having used them now and then over several years never had a problem, Until now OMG tried emailing, Texting, Tried phoning nobody answered and no communication whatsoever, Have been waiting for two weeks for a bag of seed will try to get a refund my advice do not use this company shocking service.
Ordered canary egg food end of June…
Ordered canary egg food end of June 2023 only opened box 18 aug
Found seed had been delivered sent 2 emails not had a reply as yet I will not be using this company again . I will telling all my friends at my national canary club and will recommend that they don’t use this company to all members
Upgraded now received
I wish I had read these reviews before ordering. Ordered bird food on 8th, email to say on its way on 10th with Yodel tracking number. Not with Yodel on 15th August. No response to emails and phone just rings with no answer. *Just to add I have just heard that Yodel have my parcel but from different named company. I would like to add that the parcel did arrive eventually intact and boxed to prevent damage and did actually get a reply from retailer on the day it was delivered - so upgraded to 3*
order arrived after 7 days
My order arrived after 7 days, 2 items are incorrect and cheaper items sent, with no refund and no measage or email to say. I've sent 4 emails and 2 messages via their website but NO REPLY.. ive tried calling twice today but it just rings and rings. What a crap company.. I wish I'd read the reviews before ordering. I WIll NEVER USE THEM AGAIN..
Awful
Awful. Waiting over a week for a delivery. No contact, no reply to emails. Will never use again.
Customer service non-existent
In line with what other recent posts have said my experience was similar. An order was placed and I received a Yodel tracking number two days later. However, every time I checked on Yodel tracking it said 'item with sender'. I emailed the company twice but never received any reply. The item did finally arrive but I am most unimpressed by the customer service which is appalling. I will not be using this company again and cannot recommend it.
Stay well clear of this supplier
I also try to help out the small supplier, but this has been a shocker. Placed my order on 22nd July 2023, and I then got a tracking number from Yodel. Every time I looked on Yodel it kept saying the order was still with the supplier. Contacted Little Peckers by email and after 4 days they responded saying the warehouse was behind in their orders. By this time it was 29th July, I then contacted them to say can I cancel my order because I'd had to use a different supplier. Since then I've heard nothing, please see other reviews and stay clear.
no delivery
Ordered from this company, took my money, no delivery, on googling their site, it shows this has happened before, no delivery no refund, can't get through to them by phone, text or email, have now been refunded as I paid through paypal, wouldn't trust this seller
Took nearly 3 weeks to deliver my order…
Took nearly 3 weeks to deliver my order ridiculous.
Delivered on time in perfect condition. Highly recommended supplier.
A perfect delivery on time tracked to the door by yodel. Packaging was excellent I was very pleased with it all round . First class service and highly recommended both supplier and delivery.
NO COMMUNICATIONS & ORDER WAS CANCELLED
Waited over a week and no communications at all . Then had a email 8 days after ordering saying that order has been cancelled . Terrible service . DO NOT USE THESE IF RELYING ON FEED ARRIVING ON TIME !!!
I've used little peckers since about…
I've used little peckers since about 2019 and was originally happy with my pigeon food and wild bird supplies but its a joke now. The IT guy there must be an idiot son or similar. Its a nightmare logging in and, ask for help and there's no customers service worth of anything. With regret I am not using this company again. its better for me to use £15 of fuel and travel 20 miles to collect feed elsewhere.
Not worthy of one star
I would not give this company even one star. Customer service is non existent. I ordered 3 items and received 1 item, in an open box which was not related to my order. One week later I received another item, unpackaged, not related to my order. They do not answer the phone or respond to emails. you may be enticed in by a cheaper price but it will cost you in the end.
Have ordered from Little Peckers…
Have ordered from Little Peckers regularly over the last 6 years or so without any problems. My last order on 26 April was acknowledged by email, but when I went to the website to check the status as I used to do before, I got a shock as the website was completely changed, and worse, all my orders were wiped out, as if I had never ordered anything from them. From the other recent reviews here, it seems as if I'm not the only one having this negative experience. My conclusion is that they've gone out of business, and they will not be fulfilling any orders that haven't been delivered. I have to look to my credit card company for a refund. Another indication this is the case is that the same products advertised on the revamped website are priced at 3 (yes, THREE) times the previous price, so no one's going to order anything at those prices. Stay away from this supplier.
Poor Service
Ordered from this company a few years ago with no problems at all. Placed an order on 25th April 2023 with email confirmation from them and the payment provider but nothing since. When I log in it shows no orders as another reviewer has found. Sent a reminder email today but having now read other reviews I'm not hopeful of being contacted and will look into getting a refund.
After two emails and several weeks delay I did get a full refund.
Very poor customer service
I placed an order on 20/4/23 and have had no acknowledgement. I sent an e mail asking for an update but as at 3rd May still no response. I will not use this company again as customer service is appalling.
Update- Parcel Received / Can someone from this company please…
Update on original review below. I have changed my stars from one to two, as I did receive my parcel 9 working days later however still only giving 2 stars as no communication from the company since my original confirmation of order. It would be useful if queries were answered and notifications on how long it was going to take for goods to be received. I had to buy one of the items from another supplier as didn't know if I was ever going to receive my goods.
Original Review - Can someone from this company please contact me. I made an order on the 27th of April I have had no delivery notice, checked my order online the company have changed the website it says I have no orders. Tried to email them and email has been sent back as a failure notice. No phone number on the new website. No other way of contacting them. I have ordered from this company before with no problems at all, now everything is very dodgy!! What is going on?
Problems Sorted??
Placed an order online on 20th April 3.00pm. Really pleased when the correct order was delivered by yodel on 22nd April at 3.30pm. After reading all the negative reviews glad Little Peckers seem to have sorted out their problems. Will definately order from them again.
Do not use
WARNING Do not use, only part of my order was sent, emailed three times and no response
Still no refund for missing items
Absolutely horrendous
Absolutely horrendous. Do NOT order anything from this company.
I ordered some Vionate vitamin powder for my parrots.
That was 10 days ago.
I've emailed them three times. No response what so ever.
No telephone contact number ( should ring alarm bells)
I'll be taking it up with my bank to raise an issue with this transaction.
Just don't buy from here. Might cost you more from a known, bigger brand supplier....but at least you'll get it.... and on time!
Wish I'd checked out this company on here first.
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