Do not buy from this company. As a few people have said, I would give them zero stars if I could. I placed an order, didn't turn up within a week, I emailed to ask what was going on and they said t... Ver mais
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Parcel supposed to be delivered and left in my front porch. I don't have a front porch and the parcel is nowhere to be seen around my property. There is no phone number on the Little Peckers web sit... Ver mais
I always get my parrot food from this organisation. I have never had any problems. Excellent price and well packed. I cant fault them at all. Delivered by Royal Mail.
Do not buy from this company. Delivery is always delayed. Parcels do not turn up. No customer service number. No one answering emails. Non existent customer communications. This happened on m... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Little Peckers offers a wide range of high quality bird food and supplies. This includes wild bird food, pet bird food and poultry supplies.
Informações de contacto
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
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Where’s my order
Placed order a Wk ago, heard nothing more;order tracking shows it’s been passed to international courier? Really, 25kg bird food?
Sent an enquiry, tried to phone, which mailbox do I want to leave a message for!!!
Order has arrived-all ok now
Communication could be better
Very reliable company
Very reliable company, I placed an order for a few items, one of the items wasn't delivered it were a problem with the couriers so I contacted little peckers I got a prompt response and they kept me informed, I would highly recommend this company 💯
Placed order 7 April and still not…
Placed order 7 April and still not received. Sent several emails asking where my order is and NO response. Not happy.
Ordered items but no acknowledgement of…
Ordered items but no acknowledgement of my order tried phoning but no success and emailed also but no reply
Excellent service well packaged and…
Excellent service well packaged and swift delivery highly recommended
Split order
When only half the order arrived, my email was promptly answered, I was reassured and the rest of the order arrived the following day - probably split in 2 as so bulky.
sunflower hearts
communication could be better but product and delivery were 1st class, and the best price i could find.
Used to be excellent, not any more
I’ve been using Little Peckers for years for bird food without issue but things seem to have gone wrong recently. Both my last two orders only half the delivery came and I had to chase the second half - most recently multiple times with no proactive action taken by the company to keep me informed. Eventually I was issued a refund. A shame as this was a great company and the prices are excellent - but can’t now rely on them so I won’t be using them until there’s a big improvement in service.
Really good selection of wild bird food.
Great range of wild bird food and accessories for your garden. Lots to choose from and sensible prices too. We will be buying from Peckish again.
4 Pkts of Brambles Hedgehog food…
4 Pkts of Brambles Hedgehog food arrived well packed. Took a week from date of ordering to arrive. Notifications minimal but adequate.
Great value , great service
Great value sunflower hearts delivered well packed in 2 days
Waited a long time for delivery of peanut granules
Waited a long time for delivery of Peanut Granules when they did arrive for whatever reason the birds are not eating them. I've bought a great many kibbled peanuts over the years and they have been my wild birds favorite food but Little Peckers variety have been ignored.
I waited for weeks for them to ship my…
I waited for weeks for them to ship my order of pet food and had to chase it up. Slow to respond and after they finally did bother to ship it, it was inadequately packaged in a flimsy box despite being a 20kg package.
The whole box fell apart and the bag was ripped open and leaking everywhere and was dumped by their courier in my garden.
It was totally infested with bugs when I found it and entirely worthless.
I emailed customer service to complain including photos of the package as it had been delivered. They asked me for a chat transcript from the courier (it’s not my job to contact them?) and demanded I write out by hand a document and sign it for their benefit!
They told me I should weigh the amount of wasted food for them!!! No thanks I’m not touching bug infested dirty food off the floor.
They admitted that they have a lot of products that get split open in transit so clearly they don’t care about how poor their packaging is.
I was absolutely disgusted with the service and even more so the aftercare. I had asked for my order to be replaced which I thought was warranted given the situation but they weren’t willing to do that and insisted that I as an innocent customer jump through their ridiculous hoops to get recompensed for only the food on the ground despite the bag being entirely contaminated now.
Perhaps the staff at little peckers are happy to feed their beloved pets contaminated food but I draw the line there. I did not pay to receive dirty bug infested food but clearly that’s what I got.
Avoid this company at all costs, if anything goes wrong you will have to take it up with your bank as their customer service is absolutely shocking.
They took two entire weeks to ship my…
They took two entire weeks to ship my pet food order, without any communication. I had to email them and ask where my order was and had I not done so then I suspect my order would never have been processed.
When it finally did arrive it inadequately packaged in a box that was no strong enough and was dumped on my doorstep open and all split with the food falling out, and was contaminated with bugs that had crawled in. It all had to be tossed. Won't be ordering again.
Excellent customer service
I order monkey nuts from Little Peckers every month. They are the best value, and best quality. When a recent batch was faulty, Jules on the customer services team was incredibly helpful, following up and making sure I received a replacement. Thanks for all your help, Jules!
Cannot contact company they do not…
Cannot contact company they do not answer emails nor do they answer telephone. They take your money but do nothing if the company they choose to deliver Yodel does not do their job. Still waiting for parcel money paid 7th January Yodel have promised delivery 4 times now but according to tracking still at Depot.
No response to emails and slow delivery
As others below have said:
1. Non existent customer service. They DO NOT respond to any emails
2. Slow delivery and no updates regarding delivery
Long delivery time not very good communication
Ordered some parrot food it took the company 10 days to actually send the food and even then I think it was only because I emailed them saying either send it today or refund me. When they did eventually send the food it arrived 24 hours later.
Spot on
Going by some of the reviews here,I thought what have I done. Far from it, product, sunflower seeds,packing and price spot on.
Thanks.
worst online company i have dealt with just look at there reviews that says it all !!!!
Avoid this company faulty item not as described poor customer service they also trade under Havelins pet care just a nightmare.
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