Little Peckers Opiniões 

13 153
•
TrustScore: 2 em 5

1,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Do not buy from this company. As a few people have said, I would give them zero stars if I could. I placed an order, didn't turn up within a week, I emailed to ask what was going on and they said t... Ver mais

Classificada 1 em 5 estrelas

Parcel supposed to be delivered and left in my front porch. I don't have a front porch and the parcel is nowhere to be seen around my property. There is no phone number on the Little Peckers web sit... Ver mais

Classificada 5 em 5 estrelas

I always get my parrot food from this organisation. I have never had any problems. Excellent price and well packed. I cant fault them at all. Delivered by Royal Mail.

Classificada 1 em 5 estrelas

Do not buy from this company. Delivery is always delayed. Parcels do not turn up. No customer service number. No one answering emails. Non existent customer communications. This happened on m... Ver mais

Informações sobre a empresa

  1. Centro de jardinagem
  2. também em
  3. Loja de animais de estimação

Informação fornecida por diversas fontes externas

Little Peckers offers a wide range of high quality bird food and supplies. This includes wild bird food, pet bird food and poultry supplies.


Informações de contacto

1,9

Mau

TrustScore: 2 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,9

Todas as opiniões

(13 153)

41 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Where’s my order

Placed order a Wk ago, heard nothing more;order tracking shows it’s been passed to international courier? Really, 25kg bird food?
Sent an enquiry, tried to phone, which mailbox do I want to leave a message for!!!
Order has arrived-all ok now
Communication could be better

14 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very reliable company

Very reliable company, I placed an order for a few items, one of the items wasn't delivered it were a problem with the couriers so I contacted little peckers I got a prompt response and they kept me informed, I would highly recommend this company 💯

2 de maio de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Split order

When only half the order arrived, my email was promptly answered, I was reassured and the rest of the order arrived the following day - probably split in 2 as so bulky.

27 de março de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Used to be excellent, not any more

I’ve been using Little Peckers for years for bird food without issue but things seem to have gone wrong recently. Both my last two orders only half the delivery came and I had to chase the second half - most recently multiple times with no proactive action taken by the company to keep me informed. Eventually I was issued a refund. A shame as this was a great company and the prices are excellent - but can’t now rely on them so I won’t be using them until there’s a big improvement in service.

11 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I waited for weeks for them to ship my…

I waited for weeks for them to ship my order of pet food and had to chase it up. Slow to respond and after they finally did bother to ship it, it was inadequately packaged in a flimsy box despite being a 20kg package.
The whole box fell apart and the bag was ripped open and leaking everywhere and was dumped by their courier in my garden.
It was totally infested with bugs when I found it and entirely worthless.
I emailed customer service to complain including photos of the package as it had been delivered. They asked me for a chat transcript from the courier (it’s not my job to contact them?) and demanded I write out by hand a document and sign it for their benefit!
They told me I should weigh the amount of wasted food for them!!! No thanks I’m not touching bug infested dirty food off the floor.
They admitted that they have a lot of products that get split open in transit so clearly they don’t care about how poor their packaging is.
I was absolutely disgusted with the service and even more so the aftercare. I had asked for my order to be replaced which I thought was warranted given the situation but they weren’t willing to do that and insisted that I as an innocent customer jump through their ridiculous hoops to get recompensed for only the food on the ground despite the bag being entirely contaminated now.
Perhaps the staff at little peckers are happy to feed their beloved pets contaminated food but I draw the line there. I did not pay to receive dirty bug infested food but clearly that’s what I got.
Avoid this company at all costs, if anything goes wrong you will have to take it up with your bank as their customer service is absolutely shocking.

4 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

They took two entire weeks to ship my…

They took two entire weeks to ship my pet food order, without any communication. I had to email them and ask where my order was and had I not done so then I suspect my order would never have been processed.
When it finally did arrive it inadequately packaged in a box that was no strong enough and was dumped on my doorstep open and all split with the food falling out, and was contaminated with bugs that had crawled in. It all had to be tossed. Won't be ordering again.

27 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

I order monkey nuts from Little Peckers every month. They are the best value, and best quality. When a recent batch was faulty, Jules on the customer services team was incredibly helpful, following up and making sure I received a replacement. Thanks for all your help, Jules!

20 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Cannot contact company they do not…

Cannot contact company they do not answer emails nor do they answer telephone. They take your money but do nothing if the company they choose to deliver Yodel does not do their job. Still waiting for parcel money paid 7th January Yodel have promised delivery 4 times now but according to tracking still at Depot.

15 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Spot on

Going by some of the reviews here,I thought what have I done. Far from it, product, sunflower seeds,packing and price spot on.
Thanks.

13 de dezembro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais