Lodge Tyre Co. Ltd Opiniões 

193
•
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

Had a puncture popped in to see Jim at lodge tyre’s Braunstone Leicester sorted it no drama as Jim said 😝 brilliant customer service and all staff spot on.

Classificada 5 em 5 estrelas

30th 01 2024 visited Lodge tyres St helens. I had noticeably offside wear on 1 tire with both front tyres needing replacing. Opted for Bridgestone got them cheaper then advertised on their Web page. F... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly and incredibly helpful service once again. I had another slow puncture and took my car into Lodge Tyre for inspection. They quickly identified the issue and repaired it in just half an hour.... Ver mais

Classificada 5 em 5 estrelas

Great service & pricing! We experienced a flat tyre when arriving to our spa day. Within moments of calling the manager he had overachieved our expectations! He went over & above to help us. He arra... Ver mais

A empresa respondeu

Informações sobre a empresa

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  3. Mecânico

Escrito pela empresa

Founded in 1935, Lodge Tyre Co. Ltd handles all major tyre applications and vehicle maintenance work via its network of 52 depots throughout the Midlands and North West. To this day Lodge Tyre remains a family concern offering the same high levels of personal service. With our growing network of retail depots across the Midlands and North West we aim to offer industry leading service at competitive rates. Check where your nearest Lodge Tyre depot is via our interactive map; www.lodgetyre.com/branch-finder


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

193 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(193)

15 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A PROBLEM MADE EASIER

As a couple of old biddies in our seventees we do not normally partake in online reviews, but feel compelled to do so following an incident yesterday when we had a rear tyre blow out approaching the main A15/A47 intersection roundabout in Peterborough. I managed to slowly manouvre the car and pull over onto the A47 eastward carriageway. In keeping with many other cars today, our Ford Galaxy does not have a spare wheel and relies solely on a gas cannister of foam that is as good as useless in a blow out situation. Our bad luck quickly got better when my wife spotted a large HGV further up the A47 with a Lodge Tyre service vehicle parked up behind. I approached the two guys from Lodge Tyres and explained our dilemma. These two fellows could not have been more friendly and helpful. Having finished their work on the HGV they then drove to our location to assist us. Within the next FORTY MINUTES, these guys had removed the wheel, taken it to their Peterborough depot to fit a new tyre and returned and refitted the wheel.
We did not get their names but a big thank you to them for making a big problem for us a lot easier. Their friendly and professional assistance was a credit to LODGE TYRES and greatly aporeciated by us. A well deserved 5 star rating. We will certainly make a beeline to Lodge when future services are required.

19 de abril de 2024
Opinião espontânea
logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Dear Geoff

Thank you so much for taking the time to share your experience, especially since you mentioned that you don’t typically write online reviews. We truly appreciate it!

We’re thrilled to hear that our team in Peterborough was able to assist you so effectively during such a stressful situation. It’s great to know they were able to turn your bad luck around and get you back on the road quickly. Your kind words about their friendliness and professionalism mean a lot to us, and we will certainly pass on your gratitude to the team.

We look forward to assisting you with any future services you may need. Thanks again for the 5-star rating and your heartfelt review. Safe travels!

Classificada 5 em 5 estrelas

Quick and good service

Quick and good service. Will be going back if I need a new tyre/repair.

9 de abril de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Joseph thank you so much for taking the time to leave us this cracking review!
We’re so glad we could have been of service to you!

Classificada 1 em 5 estrelas

Just had a lodge tyre vehicle ( YD71)…

Just had a lodge tyre vehicle ( YD71) pull out on me at grove road traffic lights (intentionally as he didn’t want to wait ) causing me to slam on my brakes, so I used my horn and the passenger then decided to tell me to f*** off and stuck his fingers up at me!! Disgusting behaviour, not who would want representing my company!!

26 de março de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Thank you Paul for reaching out to us and taking the time to leave us a review.

We are sorry to hear that you have had a poor experience involving one of our vehicles. We take pride in the service we provide and appreciate all feedback.

We’ve reached out via email to you for more detailed information on your experience so that we can look into this and help give you a positive resolution.

Classificada 5 em 5 estrelas

Brilliant from start to finish

Brilliant from start to finish. Thank you Matt and team!

13 de março de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Michael thank you so much for taking the time to leave us this brilliant review!
We’re so glad we could have been of service to you!

Classificada 5 em 5 estrelas

Great customer service

Great price for 2 tyres. Staff at the Immingham branch were extremely helpful and friendly. Will definitely be coming back in the future.

5 de março de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Tom, thank you so much for taking the time to leave us this fantastic review!
We’re so glad we could have been of service to you! Thanks for your kind words, we’ll pass this back to the depot manager & his team!

Classificada 5 em 5 estrelas

Amazing

Amazing
Went above and beyond to get me back on the road.
Massive thank you guys

1 de março de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Andrew thank you so much for taking the time to leave us this amazing review!
We’re so glad we could have been of service to you!

Classificada 5 em 5 estrelas

Daventry depot is exceptional

Daventry depot is exceptional. Every fitter said hello and had a smile on their face. Gordon the manager is helpful, polite and ensured he kept me updated on the progress of replacing my turbo.
Also they had this done for me very quickly! Very grateful for a wonderful experience. Thanks to all at Daventry.

12 de fevereiro de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Gem, thank you so much for taking the time to leave us this smashing review!
We’re so glad we could have been of service to you! Thanks for your kind words, we’ll pass this back to the depot manager & his team!

Classificada 5 em 5 estrelas

Excellent service

Excellent service! The staff are really friendly and helpful - thank you!

6 de fevereiro de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Rhi thank you so much for taking the time to leave us this glowing review!
We’re so glad we could have been of service to you!

Classificada 5 em 5 estrelas

30th 01 2024 visited Lodge tyres St…

30th 01 2024 visited Lodge tyres St helens. I had noticeably offside wear on 1 tire with both front tyres needing replacing. Opted for Bridgestone got them cheaper then advertised on their Web page. Fitted no hidden charges was expecting alignment charge with having uneven wear on 1 tyre which the mechanic said he would check. So quite happy to be billed for what was quoted and I will definitely be using this company again.

30 de janeiro de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Ste, thank you so much for taking the time to leave us this fantastic review!
We’re so glad we could have been of service to you! Thanks for your kind words, we’ll pass this back to the depot manager & his team!

Classificada 5 em 5 estrelas

Speedy repair

Speedy repair. In and out in under 10 minutes. Problem explained. Other tyres checked. Very friendly staff. Well done Brasenose Road team

25 de janeiro de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi John thank you so much for taking the time to leave us this brilliant review!
We’re so glad we could have been of service to you! Thanks for your kind words, we’ll pass this back to the depot manager & his team!

Classificada 5 em 5 estrelas

Excellent service

Excellent service provided by friendly staff at a good price - this is the first time I have used lodge tyres but I will certainly be using them again and I will recommend them to friends and relatives

5 de janeiro de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Rob thank you so much for taking the time to leave us this fantastic review!
We’re so glad we could have been of service to you!

Classificada 5 em 5 estrelas

Replacement tyres

I had 2 tyres fitted this morning at Lodge Tyres, Coalville. The Manager was extremely friendly and helpful in sourcing at best prices. Fitting staff professional. Highly reccomend their services.

4 de janeiro de 2024
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Edward thank you so much for taking the time to leave us this glowing review!
We’re so glad we could have been of service to you! Thanks for your kind words, we’ll pass this back to the depot manager & his team!

Classificada 5 em 5 estrelas

Best place to go in this area

Super efficient as always. Lovely helpful group of guys. I have been coming here for years and always get great service.

30 de dezembro de 2023
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Sue thank you so much for taking the time to leave us this brilliant review!
We’re so glad we could have been of service to you!

Classificada 5 em 5 estrelas

After hitting a pot hole in the dark…

After hitting a pot hole in the dark very early this morning and managing to hobble home - Lodge Tyres came to my rescue virtually as soon as daylight broke.

Very helpful Darren on the phone 👌

Within 20 minutes of my call Jim was with me in his mobile tyre repair van; unfortunately the tyre was unable to be repaired but was replaced outside my house very quickly and professionally. He checked all my other tyre pressures whilst with my vehicle too 🚗

Massive thank you to everyone involved this morning. Thank you to Gordon too for sorting the puncture repair on another tyre.

I’ve used Lodge for a lot of years (formerly known as Jabs) - and I certainly will using them going forward 👍🏽

21 de dezembro de 2023
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Julie, thank you so much for taking the time to leave us this fantastic review!
We’re so glad we could have been of service to you! Thanks for your kind words, we’ll pass this back to the depot manager & his team!

Classificada 5 em 5 estrelas

Amazing Service in my hour of need!

I was driving home down to London with my 18month old baby, 2 dogs and a car full of presents and stuff after visiting family for Christmas! My tyre popped and I was completely stranded on the M1! I called 4 tyre repair companies who were not very helpful and eventually I called Lodge Tyres Daventry and spoke to Darren. He was so empathetic to my situation and went out of his way to find the right tyre for me from a supplier. He explained exactly what was happening and what to expect as I think he could tell how upset and worried I was. Steve then turned up in the time they had promised and immediately got to work on the tyre. I didn’t know where the Lock & Wheel nut was but he did everything he could to help me look for it with the car being full to bursting with stuff, a baby and 2 dogs! He fit the new tyre, checked the pressure and also double checked the dashboard for warning lights etc so that I felt comfortable to drive home. Thank you so much Steve and Darren for saving the day!

19 de dezembro de 2023
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Chloe, thank you so much for taking the time to leave us this amazing review!
We’re so glad we could have been of service to you! Thanks for your kind words, we’ll pass this back to the depot manager & his team!

Classificada 5 em 5 estrelas

Fast and efficient

Fast and efficient. Nothing they can't get you on the road fast enough with. If you need new tyres or tyre repairs make sure these guys are your first choice! Really top bunch of lads

30 de novembro de 2023
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Hannah thank you so much for taking the time to leave us this brilliant review!
We’re so glad we could have been of service to you!

Classificada 5 em 5 estrelas

Had a flat tyre on my way to work

Had a flat tyre on my way to work, luckily Lodge Tyres was only a few miles away from the M6. Luckily they open early too, so turned up, they got me straight in a bay and the tyre changed for me within minutes, the tyre fitter saw to me straight away and got working on it to get me to work quickly. Les on reception was really helpful, gave me a range of options for tyres and made sure I was looked after. Even offered me a coffee whilst I waited as it was -4°...I would highly recommend the Team at Lodge Tyres, and will be using them from now on for everything as I only live a few miles away...a service you don't forget! Thank you!

30 de novembro de 2023
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi PB, thank you so much for taking the time to leave us this glowing review!
We’re so glad we could have been of service to you! Thanks for your kind words, we’ll pass this back to the depot manager & his team!

Classificada 5 em 5 estrelas

Amazing service and very helpful…

Amazing service and very helpful especially ash at the immingham depot

14 de novembro de 2023
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Rosie, thank you so much for taking the time to leave us this amazing review!
We’re so glad we could have been of service to you! Thanks for your kind words, we’ll pass this back to the depot manager & his team!

Classificada 1 em 5 estrelas

Absolutely terrible

Absolutely terrible. Took my car to have puncture repaired. Sat for ages. Only to be told they'd blown my tyre up and the bad news was they hadn't got a replacement. I was on my lunch break and had to go back to work. Manager said. Had I got a spare. Said yes but only a short journey type. Asked if they had anything suitable to put on whilst they ordered a replacement. Which was told would arrive next day. 10 days later still hadn't heard from Lodge despite leaving all my contact details. Went back to find Manager sitting outside having a chat a a cigarette with someone. Asked why he hadn't rung me and was told. " I forgot, I'm run off my feet"! He clearly wasn't.! He looked at a heap of tyres and said "I think it's in there somewhere. I left and went to another tyre place. Who not only changed it straight away but said it had the wrong sized tyre on and it was also bald. So my puncture repair ended up costing me £80.
Don't use Lodge

22 de setembro de 2023
Opinião espontânea
logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Thank you Annabel for reaching out to us and taking the time to leave us a review.

We are sorry to hear that you have had a poor experience involving one of our depots. We take pride in the service we provide and appreciate all feedback.

We’ve reached out via email to you for more detailed information on your experience so that we can look into this and help give you a positive resolution.

Classificada 5 em 5 estrelas

Highly recommend

Excellent efficient service, tyres ordered first thing in the morning went back in the afternoon for fitting fitted within 30 minutes. Manager on the desk knowledgeable polite and extremely helpful. Overall excellent service and would highly recommend.

17 de outubro de 2023
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logótipo da Lodge Tyre Co. Ltd

Resposta da Lodge Tyre Co. Ltd

Hi Em, thank you so much for taking the time to leave us this brilliant review!
We’re so glad we could have been of service to you!

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