Logs Direct Opiniões 

2568
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

So good service and Simon been such helpful and polite delivery man ... And products were really good quality. I will recommend your services and will return when we need top soil or manure againx

A empresa respondeu

Classificada 5 em 5 estrelas

I often use Logs Direct, mainly for compost, topsoil and bark. I find the quality and value for money outstanding. They have been friendly, helpful and professional in all my dealings with them.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Although we thought we had changed our delivery to the next day, we have to say that the delivery driver went well beyond what was expected of him. He transferred from his lorry up (and I mean UP) a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Delivered on time and friendly, helpful driver. Order online so you mannered to amend delivery instructions as load was not delivered via pallet stacker but a limited reach crane.

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de lenha
  2. Empresa de combustível sólido
  3. Fornecedor de combustível
  4. Fornecedor de solo superficial
  5. Loja de churrasqueiras
  6. Loja de madeiras

Sobre Logs Direct

Escrito pela empresa

We are a family run business, based in Halton Lancashire, and we've been selling fuels to homes and restaurants since 2004. Our specialised kiln dries our firewood onsite to under 20% moisture, making it perfect for long, hot burns and cleaner chimneys. It's also better for the environment as it produces less emissions. As FSC members, we are committed to keeping the business as Eco-friendly as possible, so the majority of our wood comes from Britain, though we do also support projects and businesses in Europe (and even South Africa!). You can find oak, ash, beech, birch, and alder being kiln dried on any given day up at the yard, so no matter your preference, we'll be able to help you. Our logs come in various sizes depending on your need, from 20kg carry-bags all the way up to 1.6 cubic meter bulk bags. We even sell the log stores to go with them, alongside a range of fireside accessories like baskets, coalhods, firefighters and kindling. Whether our customers want to cook pizza, heat their homes, fire their BBQs, or light their campfires, we've got something for everyone- even gardening products! Did you know we supply top quality topsoil, compost, and bark to gardens and farms across the country, free of delivery charge to most postcodes?

SHOP LOGS
SHOP TOP SOIL

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2568)

642 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

great company

great company, great service from start too Finnish
very good price, speedy delivery. would recommend. and use again. thank you for a great service

12 de junho de 2026
logótipo da Logs Direct

Resposta da Logs Direct

Thank you for your review

Classificada 5 em 5 estrelas

Top quality top soil and bark mulch

Top quality top soil and bark mulch. Delivery was prompt and they replied promptly and professionally to my e-mail. Overall a great experience with Logs Direct and will definitely use them again. Thank you very much!

10 de junho de 2026
logótipo da Logs Direct

Resposta da Logs Direct

Thank you very much

Classificada 5 em 5 estrelas

It takes a lot for me to leave reviews

Great service. I had certain delivery requirements as the road to my house is narrow. When the logs arrived the driver was fantastic. He got the logs right outside my log store. I was ready for a bit of hard graft but I was left with a simple task and my back was grateful for it. Oh, and the kiln dried silver birch was brilliant too. Smells fantastic whilst it burns. Burs hot and burns longer then I anticipated. I already have my next order in the basket waiting.

9 de junho de 2026
logótipo da Logs Direct

Resposta da Logs Direct

Thank you very much

Classificada 5 em 5 estrelas

Had an issue with my chippings not…

Had an issue with my chippings not turning up but they returned the funds as soon as we brought it to the attention. Great customer service skills and local well run business would highly recommend just based on that alone.

2 de junho de 2026
logótipo da Logs Direct

Resposta da Logs Direct

Thank you for your feedback

Classificada 5 em 5 estrelas

Excellent value and quality BBQ…

Excellent value and quality BBQ charcoal. Prompt delivery.
As an avid fan of cooking on the BBQ I will purchase again

30 de maio de 2026
Opinião espontânea
logótipo da Logs Direct

Resposta da Logs Direct

Thank you very much

Classificada 5 em 5 estrelas

Logs Direct….great value and service

I actually “replied” to the Delivery Advice email after the delightful and professional Kayleigh completed her delivery. So impressed with Logs Direct from order placement and progress via excellent info, I felt I had to commend Kayleigh’s willingness to go the extra mile. Delighted with the lovely pebbles - such value for money!

8 de junho de 2026
logótipo da Logs Direct

Resposta da Logs Direct

Thank you very much

Classificada 5 em 5 estrelas

The goods were delivered promptly

The goods were delivered promptly, were of high quality at a very competitive price thank you. My only fault is my own, it's so good I need more :-)
Thank you

4 de junho de 2026
logótipo da Logs Direct

Resposta da Logs Direct

Thank you so much for your review

Classificada 2 em 5 estrelas

Ordered a 4 bag deal of wood chips for…

Ordered a 4 bag deal of wood chips for the chicken run. A parcel arrived Sunday, only contained 2 bags. Messaged to query and got a response to say delivery of other 2 bags would be Monday. Waited in all day, no delivery, no update for Logs Direct. Messaged again, finally got a curt message to say it would be delivered today, again waited in all day and no delivery. On checking DPD tracking about an hour ago, the parcel is now on its way back to Logs Direct. No response to my message from Logs direct to confirm what is happening, if I will be refunded for the missing items....just stone cold silence. Whilst I understand the company cannot be held accountable for DPD (aka dead person delivery..if you want to lose a dead body this is the way to do it!) failure to deliver, the lack of courteous communication and abundance of couldn't careless attitude is a very poor show. A massive fail on customer care / service. I will not be using again, not ever.

9 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient and friendly

The company was very easy and friendly to deal with, the delivery was made exactly as indicated by a very helpful driver.

27 de maio de 2026
logótipo da Logs Direct

Resposta da Logs Direct

Thank you so much for your review

Classificada 5 em 5 estrelas

Great company

Great company. Communication always excellent. Delivery very quick. Would definitely recommend

28 de maio de 2026
logótipo da Logs Direct

Resposta da Logs Direct

Thank you so much for your review

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service! I asked if my bulk bag might be able to be delivered in the morning. By the time I had got back from my dog walk at 9.30 am, it had been delivered to the exact location I had requested (the next day after ordering too) Thank you!! ⭐️ I was initially concerned that the top soil bulk bag might not have been screened enough for grass seed prior to purchase, however, I needn’t have worried. Out of the whole bulk bag, I only picked out 30 small twigs and stones in total. If I had used it for bedding, I wouldn’t have bothered! It had a lovely sand element to it as well. Perfect at an amazing price!

4 de junho de 2026
logótipo da Logs Direct

Resposta da Logs Direct

Thank you so much for your review

Classificada 5 em 5 estrelas

Charcoal EXTREMELY well packaged…

Charcoal EXTREMELY well packaged previous deliveries were on palats which was good enough but after hacking through the cardboard charcoal lump wood was the usual excellent quality. A bit pricey but Logs Direct remain my go to bbq supplier. Would definitely recommend.

2 de junho de 2026
logótipo da Logs Direct

Resposta da Logs Direct

Thank you so much for your review

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