So good service and Simon been such helpful and polite delivery man ... And products were really good quality. I will recommend your services and will return when we need top soil or manure againx
A empresa respondeu
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So good service and Simon been such helpful and polite delivery man ... And products were really good quality. I will recommend your services and will return when we need top soil or manure againx
A empresa respondeu
I often use Logs Direct, mainly for compost, topsoil and bark. I find the quality and value for money outstanding. They have been friendly, helpful and professional in all my dealings with them.... Ver mais
A empresa respondeu
Although we thought we had changed our delivery to the next day, we have to say that the delivery driver went well beyond what was expected of him. He transferred from his lorry up (and I mean UP) a... Ver mais
A empresa respondeu
Delivered on time and friendly, helpful driver. Order online so you mannered to amend delivery instructions as load was not delivered via pallet stacker but a limited reach crane.
A empresa respondeu
Escrito pela empresa
We are a family run business, based in Halton Lancashire, and we've been selling fuels to homes and restaurants since 2004. Our specialised kiln dries our firewood onsite to under 20% moisture, making it perfect for long, hot burns and cleaner chimneys. It's also better for the environment as it produces less emissions. As FSC members, we are committed to keeping the business as Eco-friendly as possible, so the majority of our wood comes from Britain, though we do also support projects and businesses in Europe (and even South Africa!). You can find oak, ash, beech, birch, and alder being kiln dried on any given day up at the yard, so no matter your preference, we'll be able to help you. Our logs come in various sizes depending on your need, from 20kg carry-bags all the way up to 1.6 cubic meter bulk bags. We even sell the log stores to go with them, alongside a range of fireside accessories like baskets, coalhods, firefighters and kindling. Whether our customers want to cook pizza, heat their homes, fire their BBQs, or light their campfires, we've got something for everyone- even gardening products! Did you know we supply top quality topsoil, compost, and bark to gardens and farms across the country, free of delivery charge to most postcodes?
Addington Road, LA2 6PG, Lancaster, Reino Unido
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great company, great service from start too Finnish
very good price, speedy delivery. would recommend. and use again. thank you for a great service

Resposta da Logs Direct
Top quality top soil and bark mulch. Delivery was prompt and they replied promptly and professionally to my e-mail. Overall a great experience with Logs Direct and will definitely use them again. Thank you very much!

Resposta da Logs Direct
Great service. I had certain delivery requirements as the road to my house is narrow. When the logs arrived the driver was fantastic. He got the logs right outside my log store. I was ready for a bit of hard graft but I was left with a simple task and my back was grateful for it. Oh, and the kiln dried silver birch was brilliant too. Smells fantastic whilst it burns. Burs hot and burns longer then I anticipated. I already have my next order in the basket waiting.

Resposta da Logs Direct
Had an issue with my chippings not turning up but they returned the funds as soon as we brought it to the attention. Great customer service skills and local well run business would highly recommend just based on that alone.

Resposta da Logs Direct
Excellent value and quality BBQ charcoal. Prompt delivery.
As an avid fan of cooking on the BBQ I will purchase again

Resposta da Logs Direct
I actually “replied” to the Delivery Advice email after the delightful and professional Kayleigh completed her delivery. So impressed with Logs Direct from order placement and progress via excellent info, I felt I had to commend Kayleigh’s willingness to go the extra mile. Delighted with the lovely pebbles - such value for money!

Resposta da Logs Direct
The goods were delivered promptly, were of high quality at a very competitive price thank you. My only fault is my own, it's so good I need more :-)
Thank you

Resposta da Logs Direct
Ordered a 4 bag deal of wood chips for the chicken run. A parcel arrived Sunday, only contained 2 bags. Messaged to query and got a response to say delivery of other 2 bags would be Monday. Waited in all day, no delivery, no update for Logs Direct. Messaged again, finally got a curt message to say it would be delivered today, again waited in all day and no delivery. On checking DPD tracking about an hour ago, the parcel is now on its way back to Logs Direct. No response to my message from Logs direct to confirm what is happening, if I will be refunded for the missing items....just stone cold silence. Whilst I understand the company cannot be held accountable for DPD (aka dead person delivery..if you want to lose a dead body this is the way to do it!) failure to deliver, the lack of courteous communication and abundance of couldn't careless attitude is a very poor show. A massive fail on customer care / service. I will not be using again, not ever.

Resposta da Logs Direct
The company was very easy and friendly to deal with, the delivery was made exactly as indicated by a very helpful driver.

Resposta da Logs Direct
Great company. Communication always excellent. Delivery very quick. Would definitely recommend

Resposta da Logs Direct
Amazing customer service! I asked if my bulk bag might be able to be delivered in the morning. By the time I had got back from my dog walk at 9.30 am, it had been delivered to the exact location I had requested (the next day after ordering too) Thank you!! ⭐️ I was initially concerned that the top soil bulk bag might not have been screened enough for grass seed prior to purchase, however, I needn’t have worried. Out of the whole bulk bag, I only picked out 30 small twigs and stones in total. If I had used it for bedding, I wouldn’t have bothered! It had a lovely sand element to it as well. Perfect at an amazing price!

Resposta da Logs Direct
Charcoal EXTREMELY well packaged previous deliveries were on palats which was good enough but after hacking through the cardboard charcoal lump wood was the usual excellent quality. A bit pricey but Logs Direct remain my go to bbq supplier. Would definitely recommend.

Resposta da Logs Direct
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