I contacted Lothian Domestics on 21st July due to an issue with our washing machine. The online booking system was easy to use and I was able to get an appointment for 22nd July. Communication was exc... Ver mais
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Initial call-out was accommodated on the day of calling and sourcing of parts for subsequent repair date was efficient. Scott, a very pleasant guy attended both times and resolved the oven issue with... Ver mais
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Easy process to book. Allows for earliest date and specific date bookings which was handy. We went earliest and, after 24hrs we got a message to bring it forward by a couple of days which suited us... Ver mais
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My engineer, Scott, has just left after installing a washing machine for me. There was a machine already in place, which he removed. The installation was a bit tricky due to things beyond my knowledg... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Repairs and installation of all your large Kitchen appliances at some of the best prices around. Cookers, Washing Machines, dishwashers,fridge/freezers etc
Informações de contacto
International House, 38 Thistle Street, EH2 1EN, Edinburgh, Reino Unido
- 0131 516 2080
- helpdesk@lothiandomestics.co.uk
- www.lothiandomestics.co.uk
4,9
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service, text message to say what time engineer would be here. He turned up exactly on time.
Really nice guy, fixed my machine in no time. Would definitely recommend. Lothian Domestics Ltd.
Thanks Paul.
6 de setembro de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Washing machine repair
My washing machine had stopped spinning so I contacted Lothian Domestics Ltd to see if it could be repaired. Paul came to have a look and replaced the brushes. It is now as good as new and I don’t have to fork out for a new machine.Paul was lovely and talked me through the problem and price to repair it. I highly recommend this company for repairs of appliances.
6 de setembro de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Great service from Ross
Ross attended to check my fridge freezer. He was prompt, polite and explained his diagnosis of the issue.
3 de setembro de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
EXCELLENT
EXCELLENT. Every step from making prompt appointment to confirmation of arrival time on the day to quick repair and advice on future use of machine. Engineer Steven was fantastic
1 de setembro de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Ross figured out the washing machine…
Ross figured out the washing machine issue instantly and advised how to use machine to prevent issue occurring again. Compared to other insurers this guy knew what he was talking about.
2 de setembro de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Easy booking, quick fix!
Easy booking, quick fix, great service!
Booking process was super easy on the website, transparent pricing, and good updates via text on status. Engineer Ross came out and solved issue quickly, kept place clean, and had fix installed within 30 minutes. Brilliant overall!
1 de setembro de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Good customer service
Good customer service - good communication, professional, courteous etc. Will call again.
29 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Excellent service
Excellent service, very professional. Easy website to navigate when arranging appointments
29 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Very efficient service
Very efficient service. Warranty booking through Samsung. Scott ( the technician) diagnosed and fixed the problem quickly. Very pleased with the service.
28 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Prompt,friendly and professional
Prompt,friendly and professional
25 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Prompt service
Prompt service - diagnosed fault quickly. Needed to source part, but as it was a BH it would be into following week before repair could be undertaken.
Happy to recommend.
13 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
A visit on a Saturday
A visit on a Saturday, given . Info as to when the engineer would arrive, professional, friendly service. Very impressed
23 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
ENGINEER WAS EXPERIENCED ALSO HE WAS…
ENGINEER WAS EXPERIENCED ALSO HE WAS FOUND THE FOLD SO I HOPE APLIANCE IS NOT COST ME ANYMORE PAYMENTS
20 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Steven the engineer from Lothian…
Steven the engineer from Lothian Domestics was very courteous and efficient. He found the fault to our washing machine and resolved the issue in no time
19 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Great Service by a local company
Lothian Domestic provided a great service. Information was regularly updated regarding our appointment. The engineer came with the anticipated spare parts based on his understanding of the problem saving time for everyone. These proved to be the ones needed. Scot was a friendly and knowledgeable engineer and fixed the problem very quickly. We would thoroughly recommend this business to anyone.
19 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Engineer was very professional
The engineer Paul was very professional and took his time to explain everything fully.
16 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Excellent
Excellent, the engineer was really brilliant, very clear in his explanation of the issue and resolving it, would not hesitate in recommending.
15 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Ross was first class in repairing our…
Ross was first class in repairing our Samsung fridge/freezer. This was the second time that we have used this company, excellent service
14 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Recommended
Ross arrived on time, very professional, courteous and left the area clean and tidy. Thank you
12 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Excellent service and Scott was super…
Excellent service and Scott was super helpful.
13 de agosto de 2025
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
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