Lothian Domestics Ltd Opiniões 1181

Engineer Stephen was very efficient and identified the problem immediately. The only negative is the £93 call out charge.

I don't think they did much more than give the appliance a cursory look. Absolutely useless. May have well flushed my money down the loo.

Easy to arrange repair and communication good.

Brilliant company, very easy to book, excellent communication with regular updates and tracking of engineer on the way to the appointment. Stephen was very professional and helpful, sorted the washing machine quickly,at a very reasonable cost. I would highly recommend and would happily use this company again. Thank you very much for your help

My Combi Microwave door wouldn't open. The repair man (Paul) from Lothian Domestics arrived within the promised time. He was smart, well-mannered, efficient and had the problem fixed within 30 minutes. No components needed this time so I paid the flat rate fee by card.

This is my third experience with Lothian Domestics and I would highly recommend them, Ross is a friendly and helpful engineer who explains the problem clearly to you and advises you of options. Very prompt as well once you request an appointment!

Excellent service, prompt and reliable. Booking process was easy with clear pricing and transparent. Engineer Ross provided sound advice regarding the issues he identified and best next steps.

I received excellent service when they carried out a warranty repair on my Samsung washing machine.

Clear process and clarification of fee structure. Polite pleasant engineers. Repair undertaken with little fuss, quickly and smoothly.

Booking an engineer was quick and easy. Paul was polite and efficient . Overall a painless experience.

Communication regarding the appointment was excellent, Paul turned up exactly when I was advised. He was friendly & got the job done very fast. Thank you for your help, would definitely recommend.

Simply the Best

We had an engineer(Paul) visit today regarding a fault with our Samsung Air Dresser, and I wanted to take a moment to recognise the exceptional effort he put in. From start to finish, Paul approached the problem with real diligence — carefully investigating every possible cause, and even going as far as calling for additional technical support to try to identify the core issue.
It became clear that the problem stems from the unit itself rather than anything the engineer could have resolved on-site, which is genuinely disappointing. However, his professionalism, transparency, and willingness to explain exactly what was happening at every step made a frustrating situation far easier to deal with.
His work ethic and commitment to getting to the bottom of the problem were truly commendable. I have nothing but praise for him personally — he went above and beyond, and it was very much appreciated.

Efficient service, everything runs very smoothly from booking to an engineer arriving etc. Great online system, texts, emails regarding the booking, and a phone call/text updating when engineer will arrive on the day.

The engineer was very pleasant fixed my grill with no problem. I’ve used this company before and can’t fault it.

Thank you

Engineer came the next day, very efficient and fixed the problem quickly
Would highly recommend

Lothian domestic are very good Fast service Ross the engineer very helpful and professional would recommend them fully

Great comms, notified us 30 min prior to arrival
Their engineer (Ross) was able to sort our problem without difficulty- courteous and professional- call out fee was very reasonable

Really friendly. Had the parts readily available. Would definitely use again, thank you

Great service and fast service for broken washing machine