Initial call-out was accommodated on the day of calling and sourcing of parts for subsequent repair date was efficient. Scott, a very pleasant guy attended both times and resolved the oven issue with... Ver mais
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Initial call-out was accommodated on the day of calling and sourcing of parts for subsequent repair date was efficient. Scott, a very pleasant guy attended both times and resolved the oven issue with... Ver mais
A empresa respondeu
My engineer, Scott, has just left after installing a washing machine for me. There was a machine already in place, which he removed. The installation was a bit tricky due to things beyond my knowledg... Ver mais
A empresa respondeu
Easy process to book. Allows for earliest date and specific date bookings which was handy. We went earliest and, after 24hrs we got a message to bring it forward by a couple of days which suited us... Ver mais
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We’ve been trying to get someone to come and look at our cooker hood for weeks with no luck. Lothian Domestics very easy to organise, communicated well regarding appointment and arrival times and our... Ver mais
A empresa respondeu
Repairs and installation of all your large Kitchen appliances at some of the best prices around. Cookers, Washing Machines, dishwashers,fridge/freezers etc
International House, 38 Thistle Street, EH2 1EN, Edinburgh, Reino Unido
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Lothian domestics Ltd came out for a repair of some kitchen equipment in our home. They came quickly, very good communications, came on time as arranged and completed the repair. Excellent service.

Resposta da Lothian Domestics Ltd
Scott diagnosed the problems with my Neff built in oven I was then given cost for repair by the company. The whole process for proceeding was so easy online and I did appreciate the level of communication from Lothian Domestics thereafter.
Scott’s attributes of professionalism, politeness, punctuality and great knowledge imbued confidence for me the consumer.
This young man is a credit to the company.

Resposta da Lothian Domestics Ltd
Absolutely brilliant customer service from start too finish

Resposta da Lothian Domestics Ltd
Easy to arrange an appointment and I was sent text reminders and offered cancellations. The engineer Steven was very helpful and sorted the problem very quickly. Happy with the service

Resposta da Lothian Domestics Ltd
Really pleased with the service provided. Engineer arrived, confirmed problem (which he had obviously anticipated from my description), and fixed within about 20 - 25 minutes. Will use again.

Resposta da Lothian Domestics Ltd
Engineer was very courteous and knowledgeable. Communication was great throughout.

Resposta da Lothian Domestics Ltd
Scott our engineer was friendly, professional and extremely knowledgeable. He detected the problem with my Samsung washing machine within minutes and took the time to ensure my machine was back up and running effectively and efficiently. Highly recommend this company.

Resposta da Lothian Domestics Ltd
Same day visit, with advanced notice of 2 hour slot, and notification 15 mins before arrival. Quickly diagnosed the problem, fixed it and tested the machine. Very happy to recommend.

Resposta da Lothian Domestics Ltd
Excellent service quick and efficient

Resposta da Lothian Domestics Ltd
Superb from start to finish. Clear pricing structure. Scott the engineer arrived prompt and was very pleasant. Would definitely use again and recommend.

Resposta da Lothian Domestics Ltd
This is the 2nd time I've used Lothian Domestics to fix my washing machine, separate issues. They are prompt and keep you in the loop as to when they'll arrive. Paul, diagnosed the issue straight away and repaired it there and then. He saved me £100's on a new washing machine. There prices are very competitive, I was amazed at how little it cost, £116 for visit, diagnosis and fitting new washing machine brushes. I thoroughly recommend this company with a 5 star rating and won't hesitate to use them again in the near future.

Resposta da Lothian Domestics Ltd
Superb from start to finish. Clear pricing structure, would definitely recommend

Resposta da Lothian Domestics Ltd
Steven did a fantastic job. He diagnosed the issue fast, had the right parts, and repaired my washing machine the same day. Very polite and efficient.

Resposta da Lothian Domestics Ltd
Great service, very quick and do a very good job. Very friendly and polite engineers

Resposta da Lothian Domestics Ltd
Once you have booked an appointment, they keep you updated with the estimated arrival time. Also, you get sent a link to see exactly where your engineer is. Stephen was very polite, listened to my issue and fixed the microwave no problem. Overall great service!

Resposta da Lothian Domestics Ltd
Once I'd jumped through Samsung's hoops, dealing with this company was quick, simple and easy. Immediately got an appointment within the week and then was notified that a cancellation meant I could bring it forward, which I did. Less time without the washing machine was very much appreciated. Steven, the engineer who came out to see me was polite, efficient and personable. He sorted everything out quickly. Excellent experience all round. Would recommend.

Resposta da Lothian Domestics Ltd
Scott arrived exactly when he said he would; he was civil, informative and very efficient. The matter was dealt with in very little time and I received advice on how to avoid a recurrence.

Resposta da Lothian Domestics Ltd
Knowledgeable technician who explained everything.

Resposta da Lothian Domestics Ltd
My repairs were carried out swiftly and efficiently. It was helpful that the engineer had the correct parts with him at the time of the visit to repair my machine. A pre-visit phone call during which the engineer diagnosed the most likely fault assisted in this process. All in all I am very happy with the work that was carried out and my tumble dryer is now performing exactly as it should again.

Resposta da Lothian Domestics Ltd
Engineer was courteous and explained everything as he went along. Respected my property

Resposta da Lothian Domestics Ltd
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