Louis Copeland &Sons Opiniões 

40
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Cahill in Capel Street shop provides 5 star customer service. The clothes are very high quality and we always find Cahill and the team very helpful, knowledgeable, professional and extremely nice to... Ver mais

Classificada 5 em 5 estrelas

Had an absolutely fantastic experience here. Myself and my partner got made to measure suits for our wedding. Patrick was brilliant from start to finish he’s an expert at what he does. He made us feel... Ver mais

Classificada 5 em 5 estrelas

David in the Dundrum outlet was super. I had an issue with pants after initial visit. He assured me it would be sorted, and it was. I appreciate the reach out, and the service he personally gave me to... Ver mais

Classificada 5 em 5 estrelas

I could not offer enough praise to this company. I bought a voucher for my brother and it arrived in a beautiful box within box, and my note to my brother was inside. I adore careful packaging and it... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda masculina
  2. Fornecedor de vestuário
  3. Alfaiate de vestuário masculino
  4. Loja de smokings

Escrito pela empresa

At Louis Copeland & Sons, great menswear starts with trust. Trust in the quality of the clothing. Trust in the fit. Trust in the service behind it. Our online store was created to bring that same confidence to customers shopping from home, offering premium men’s clothing with the knowledge and care that have shaped our reputation for generations. We offer a wide range of menswear for every part of a modern wardrobe, including suits, shirts, jackets, blazers, knitwear, chinos, polos, trousers, outerwear, footwear and accessories. Some pieces are made for big occasions. Others are designed for the working week, relaxed weekends or smart everyday dressing. Together, they form a carefully edited collection for men who want to look sharp without making dressing feel complicated.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

40 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(40)

12 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

5 star service & a great experience

Cahill in Capel Street shop provides 5 star customer service.
The clothes are very high quality and we always find Cahill and the team very helpful, knowledgeable, professional and extremely nice to deal with. Shopping in Louis Copelands is an experience. Always great to meet Louis too and we enjoy the chats.

7 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great wedding suits

The best customer service experience I've ever had when purchasing clothes!

Choosing who will look after your wedding suits is a big decision, and we couldn't have made a better choice than Louis Copeland. They have such a prestigious reputation, so when my husband and I were deciding where to get our wedding suits, we thought, "Wouldn't it be great if we could get them from Louis Copeland?" We were so glad we did.

We had the pleasure of dealing with Dave, and I genuinely recommend asking for him if you're choosing wedding suits. We visited the store several times, and he made us feel welcome and comfortable on every visit. He even gave us his mobile number so we could check he was in the store before calling in. That level of customer service was above and beyond.

Everyone commented on how great our suits looked and asked where we got them. We were delighted with the style, comfort, quality, and value for money.

Dave is an absolute gentleman, and we can't thank him enough for all his time, patience, and expertise. If you're looking for wedding suits, go and see Dave at the Louis Copeland store in Dundrum—you won't be disappointed!

Little advice, go get your suits in January where you usually get a very good discount on your summer wedding suits.

13 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

David did a great job at Dundrum outlet

David in the Dundrum outlet was super. I had an issue with pants after initial visit. He assured me it would be sorted, and it was. I appreciate the reach out, and the service he personally gave me to ensure I was happy. I left with a great suit.

28 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Louis Copeland

I called into Louis Copeland on Wicklow street I had not visited in about 2 years
It’s undergone a great transformation and I dealt with Louis who was so helpful and not pushy and so knowledgeable about the products. Excellent experience

6 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from the shop

Great service from the shop, both delivery time and personal kelp from customer services regarding import duties. They had the size jacket I wanted for a present and it was still competitive after the duties were paid.

1 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I purchased pants

Do not shop at this store. I had an extremely negative experience. I purchased pants for $390, but the order was never delivered. I contacted the store multiple times trying to resolve the issue and request a refund, but they refused to return my money. As a result, I was left without both the product and the refund. This business is unreliable and does not take responsibility for its customers.

27 de outubro de 2025
Opinião espontânea
logótipo da Louis Copeland &Sons

Resposta da Louis Copeland &Sons

Hello Denis,

It is unfortunate that you were unsatisfied with our many attempts to address your issue. As we discussed via email and live chat, when you waived the need for your signature on delivery, DHL attempted to deliver your parcel. They provided GPS coordinates which we shared with you and you confirmed that it was your building. Once it was not found we followed up with DHL who confirmed the parcel as lost.

We offered a replacement trouser to you at no additional cost to you however you refused this. We tried our best to rectify this issue with you and you opted to refuse all of the options we provided. We hoped that our proposed solutions would have been acceptable to you.

Louis Copeland Web Team

Classificada 5 em 5 estrelas

I made my first-ever purchase on this

I made my first-ever purchase on this website.
I was a bit scared at first because of the reviews on Trustpilot saying some deliveries weren’t received, but I decided to place an order anyway since I found an item I’d been wanting to buy and couldn’t find in other shops. I live in the UK and the store is located in Ireland.
I’m happy to say I received my order smoothly after 4 days. The item was also wrapped properly.
Thank you!

4 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I bought pants

Do not deal with this store, do not buy anything from them. I had a bad experience. I bought pants from them costing $400, they not delivered the package, I tried to resolve the conflict with them and get a refund, but they refused. They didn't return my money. Now I have neither the money nor the pants, so don't deal with this store, they rip off their customers and don't return money.

1 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I went in on a weekend i was in dublin…

I went in on a weekend i was in dublin looking for a hand made shirt the man told me I didn't need one even though I wanted it, i belive it would be better fit. The man convinced me to buy one that the shop had so I got 2 when i went home they fitted horribly never again

17 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Had an absolutely fantastic experience…

Had an absolutely fantastic experience here. Myself and my partner got made to measure suits for our wedding. Patrick was brilliant from start to finish he’s an expert at what he does. He made us feel at ease and the suits turned out perfect. Thanks Patrick and everyone at Louis Copeland Capel Street.

17 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Went into Louis Copeland Capel Street…

Went into Louis Copeland Capel Street and what an experience it was. My son is getting married so we both went in to get our suits. Patrick (Paddy) looked after us and he was unbelievable from start to finish. Nothing was a problem, he has so much passion for what he does that it shows in every piece of advice that he gives. Every option he gave was perfect. We also met the wonderful Louis, he was very attentive to everybody and took pride in watching Paddy get to work on the lads. Wouldn't go anywhere eles after the experience. It was a lovely memory to have with my son. Thank you amd hope to see you again.

27 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect purchasing experience.

This was my first on-line purchase from Louis Copeland and I am delighted to say that my experience was faultless in every respect. Order was as described, very carefully packaged and with next day delivery to my home. However, I was not surprised by this professionalism, since I never experienced anything less in my dealings with this world class retailer over many years in their physical stores .

22 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Had the pleasure of having Louie…

Had the pleasure of having Louie himself make some suggestions on what to buy. Absolute gentleman, fantastic Irish Business. Top quality goods. Great to have a place that will work with you to suggest and help re-create a new wardrobe of clothes.

27 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Had to buy a black suit for my father's…

Had to buy a black suit for my father's funeral. The whole process was very easy with a very proffesional member of staff who measured me up for the suit and arranged for the alterations and fitting of the suit before Ieft the shop. All this was certainly very much appreciated at a very tough time in my life.

29 de dezembro de 2023
Opinião espontânea

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