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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

We had a lovely winter road trip with Lucky Rentals and overall we're happy with our experience! Communication was quick and easy throughout and whenever we had questions, we received quick and helpfu... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

This vehicle was in the price range that we needed and survived our whole trip, but there were glass shards that kept appearing from underneath the stove and sink areas, no shade on the back window, a... Ver mais

Classificada 5 em 5 estrelas

We would like to thank Lucky Campers for our best NZ holiday ever We did a 3200km length of NZ with a great price on Return to base to Auckland. The pickup was easy paperwork wise and a thor... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I had been to New Zealand for first time, so no previous experiences. I have no idea about self contained/no self contained car. I have rented NSC (Lucky Rodeo), which is nearly unusable car for campi... Ver mais

Informações sobre a empresa

  1. Agência de aluguer de autocaravanas
  2. também em
  3. Agência de aluguer de carros

Escrito pela empresa

Lucky Rentals provides the lowest priced car, campervan and motorhome hire in New Zealand. No age restrictions and zero excess available. Start your adventure now!


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

489 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 21% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(489)

157 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

perfect in every way!

car was in a perfect condition, newer model, great features. super friendly employees, fair prices, no problems at all. even extended two more days as i loved it so much.
if you look for an alternative to jucy - this is the way better pick!!!

25 de abril de 2025
Classificada 5 em 5 estrelas

Had a great experience with Lucky…

Had a great experience with Lucky Rentals—staff were friendly and helpful. The car was in good condition and ran smoothly throughout the trip. Prices were very affordable, making it a great value overall. Would definitely rent from them again.

24 de abril de 2025
Classificada 4 em 5 estrelas

The camper was old

The camper was old, but everything worked. The camper wasn't that clean inside. The customer service and the people on site were very helpful. It was the cheapest provider.

16 de abril de 2025
Classificada 3 em 5 estrelas

4-berth Campervan

Campervan was rather tired - e.g. a bolt used to hold the fridge door shut and it regularly popped off its hinges.
Communication not great between branches - we weren’t told that there wouldn’t been any airport transfer available in Auckland even though it was still in business hours.
Enjoyable trip otherwise.

7 de abril de 2025
Classificada 1 em 5 estrelas

Bad campervans from Lucky rental

These people from Lucky rental, all they care about is to get your money by renting you a rent a wreck. It seems cheaper then the other campervan rentals, but make no mistake, renting with lucky rentals can cost you dearly with money, to be stuck with the van (unable to drive due to bad maintenance), your health, or lot’s of stress.
The first campervan I rented, there was exhaust gas coming into the cabin.
I noticed after a couple of days because of big headache, the sore throat and watery eyes. There was a big impact on my health and lot’s of stress. I had to wait 1 day at the workshop. But also there was hot air coming into the cabin, almost unable to drive because of the heat, also the fridge not working at all, my groceries all gone bad. And the waterpump intermittently working. Furthermore It was not clean, and there were cockroaches in the campervan. Then because of hot fumes still coming in the cabin I did a swap, and got another campervan.
The second Camper the fridge was not working too. The Driver‘s window was not working.
There was fuel leaking on the engine, with a really strong fuel smell. At the stove, the gas supply was leaking, with a really strong gas smell when you were cooking. Also, the bathroom door fell out every time you drive. And the lower bed fell out of place during sleeping, all the time you wake up, because the bed separates…
All this things ruined my whole holiday, and they didn’t even compensate accordingly.
Don’t rent with these crooks, it will cost you dearly, and if you don’t believe it, check out the dozens of Superbad reviews of Lucky or Happy campers!

25 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Gutes Preis/Leistungsverhältnis

Gutes Preis/Leistungsverhältnis, rasche Antwort auf Anfragen, unser Campervan hatte zwar schon viele Kilometer am Tachometer, war aber gut in Schuss. Freundliches Personal bei Abholung und Rückgabe.

6 de março de 2025
Classificada 1 em 5 estrelas

Taking money from holding deposit for a fine that has already been paid

I am still in dispute with this company as they charged me for a parking fine I had already paid. They are refusing to reimburse me and asking me to raise the issue with the council. They have charged me an additional administrative fee, this will it be reimbursed by the council. They are rude and will not give me the complaints number for their company. I would never use them again. I suggest you don’t

3 de março de 2025
Opinião espontânea
logótipo da Lucky Rentals

Resposta da Lucky Rentals

Thanks for your feedback, this is now with the council who are awaiting for bank details to sort it out directly with you, we hope you had a good time in New Zealand nevertheless - SK

Classificada 5 em 5 estrelas

Lucky Rodeo

We had the lucky rodeo (Toyota Estima) and it was perfect for everything we needed for a five week trip. My partner is 6’2 and I think if he was any taller he wouldn’t have fit in the drivers side with the way the bed/back sofa is fitted. He didn’t fit in the passenger side but fortunately he loves driving and the plan had been for him to do the majority of the driving.

14 de março de 2025
Classificada 4 em 5 estrelas

Great road trip

Great road trip, no problem… campervan a little bit old!

8 de março de 2025
logótipo da Lucky Rentals

Resposta da Lucky Rentals

Thanks for travelling with us, hope you loved New Zealand

Classificada 3 em 5 estrelas

Drove fine but had the feeling it will fall apart

The car was not only old, it had ablot of things not working. The bathroom door was broken, The passender Windows didn't open. Water was not working one day, and when we called road assistance we were told we had to wait till Monday and go to a workshop.
The car drove fine but for this prize we would have liked a car, which is not falling apart around us.

2 de março de 2025
logótipo da Lucky Rentals

Resposta da Lucky Rentals

Sorry to hear about your trip being far from perfect, we would love to look into it if you care to share you thoughts - feedback@luckyrentals.co.nz - We hope you had a good time in NZ nevertheless

Classificada 4 em 5 estrelas

Great assistance

Staff were very pleasent. The pick-up amd return were very quick.
I rented a camper car, for 2, non self contained and its painting was a little bit damaged, so on the first look was not good, but after all i understood that sometimes the roads are not good around New Zealand. I had a minor problem with the car and the company had help me very Quick, with easy comunication, só I appreciate that a lot, very trustworth company.

27 de fevereiro de 2025
logótipo da Lucky Rentals

Resposta da Lucky Rentals

Thanks for your feedback, glad to have you travel with us

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