Banner for LUCRIN Geneva

LUCRIN Geneva Opiniões 1075

TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Initially when I wanted to order, this item was out of stock so I filled out the form to be contacted when it became available. I never received the email despite the SKU becoming available again. Thi... Ver mais

Classificada 5 em 5 estrelas

Ich machte eine Fehlbestellung und Lucrin hat sehr professionell und ohne Probleme, meine Bestellung annulliert und den bereits bezahlten Betrag unverzüglich zurückerstattet. Das ist ein erstklassiger... Ver mais

Classificada 1 em 5 estrelas

J'ai commandé une housse de passport depuis le 18mars et nous sommes le 02avril et toujours rien... tres déçu du retard d'autant plus quand je vois les commentaires si négatif... C'est pour un cadeau... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The quality of the wallet IPhone case is very nice. Several color options. My only concern is the case doesn’t close when only a few credit cards & driver’s license are placed inside. I’m hoping... Ver mais

Informações sobre a empresa

  1. Loja de artigos de cabedal

Escrito pela empresa

Established in 1994, LUCRIN flaunts over 30 years of expertise in leather handcrafting through several collections of bespoke leather essentials. Lucrin Geneva's sublime craftsmanship combines practicality, elegance, and timeless designs. Our distinctive style, designs, and diverse array of colors enthrall leathercraft connoisseurs and enthusiasts from around the globe. Lucrin Geneva offers unparalleled customization possibilities to our customers, all done with utmost care, precision, and love. Our luxury leather products also make precious gifts of time and attention for your loved ones.

Escrito pela empresa

Personalize all your items
Worldwide shipping
Diverse means of Payments
Satisfied or Refund

Informações de contacto

3,9

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Special thanks to Joyce, who resolved our issue promptly and very efficiently. Thank you.

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Annullierung einer Fehlbestellung

Ich machte eine Fehlbestellung und Lucrin hat sehr professionell und ohne Probleme, meine Bestellung annulliert und den bereits bezahlten Betrag unverzüglich zurückerstattet. Das ist ein erstklassiger Service für die Kunden. Besten Dank an Frau Yoyce

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful craftsmanship

My custom-made leather computer sleeve is gorgeous. The first time I put it on it was really tight, but now it fits like a glove, even on the second time. It is a beautiful color and the monogram is great. Everything about it is so beautiful. Expensive but worth every penny!

16 de março de 2026
Classificada 5 em 5 estrelas

Experience with Lucrines with Lucrin so far

All my experiences with Lucrin so far, and since 2021, have been extremely positive. The products are of very high quality, and the quality/price ratio is quite acceptable. They treat each customer exceptionally and professionally, whatever the objective, whether it's requesting information or providing after-sales service.

9 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

RESPONSIBILITY FOR INCORRECT CELL PHONE CASE

Inquiry Explanation: Order# US000151765 Luxury Bumper-Samsung Galaxy S25 Ultra

I believed that I correctly ordered the above cell phone case. Instead, I was sent a Samsung S25 not S25 Ultra case as requested. When I queried your site for the cell phone case your site reflect the Samsung S25 ultra was in stock it also had intermingled the S25, S24 Ultra and S26 Ultra. An addition query reflected Error 403 Forbidden. Therefore, there was considerable confusion during this purchase. I understand your return policy regarding a product which was monogramed. I accept the responsibility for the error but I also believe the circumstance as stated above would mitigate your policy. I spent over $400 for two phone cases on correct and one incorrect. I would expect some consideration and acknowledgement by your compan for reasons stated above. instead i recieved a non answer and no responsibility by your company for the error

17 de março de 2026
logótipo da LUCRIN Geneva

Resposta da LUCRIN Geneva

Dear Sir/ Madam,

Thank you for sharing your feedback, and please accept our apologies for the disappointment caused by the ordering process.

We understand how the overlapping model listings and site errors created a confusing experience. Our team has personally reached out to you via the email associated with your order to provide a resolution that acknowledges these circumstances.

We value your business and look forward to getting this sorted out for you.

Thank you.

The LUCRIN Team

Classificada 5 em 5 estrelas

Classic Apple i-phone 17 Air Leather Case

Product was promptly shipped, well packaged and matched the description. This Apple i-phone 17 Air Case in smooth full grain leather fits well and allows access for all phone switches/controls to function easily. Leather is high quality and black color well dyed and though just a few weeks old, seems very high quality, not bulky and holding the color, while developing a nice leather patina. I recommend this product for its classic simplicity and elegance-- it coordinates with any occasion, from casual to Boardroom--completing my accessories by going well with my smooth leather bifold wallet and compact smooth leather key holder--the items always with me.

10 de março de 2026
Classificada 2 em 5 estrelas

Expected Better Quality for the Cost

The case became loose after just a few days of use. The phone now slides out and no longer stays securely in the case. Given the price, I expected a higher-quality product.

31 de março de 2026
logótipo da LUCRIN Geneva

Resposta da LUCRIN Geneva

Dear Sir/ Madam,

Thank you for your feedback, and we sincerely apologize that the case did not meet your expectations.

Our team has reached out to you directly to assist and has provided a solution to resolve this issue. We value your business and are committed to ensuring you have a high-quality experience with our products.

We value your business and look forward to getting this sorted out for you.

Thank you.

The LUCRIN Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais