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Classificada 1 em 5 estrelas

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Classificada 4 em 5 estrelas

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Classificada 1 em 5 estrelas

This company has been sued SUCCESSFULLY several times. If you join their "subscription" they make it EXTEMELY difficult to cancel much less ask for a refund. I have been dealing with a robot for sev... Ver mais

Informações sobre a empresa

  1. Instituição educacional
  2. também em
  3. Centro Educacional
  4. Fornecedor de serviços de carreira e educação
  5. Loja de materiais educacionais

Informação fornecida por diversas fontes externas

Improve memory and attention with scientific brain games. Play games.


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1,8

Mau

TrustScore: 2 em 5

94 opiniões

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Todas as opiniões

(94)

22 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I've been a devotee of Lumosity since 2017. It's the best way to keep neurological issues at bay.

I've been using Lumosity for years and I love it . I love the new games or ones they're trying out and though some spelling ones are challenging (having to spell in US English not UK English) I still love hitting the grade, my competitive side is well catered for.

When people worry about mental agility and brain deterioration in old age I smile, because I know that by using these types of games on a daily basis is proven to prevent those conditions.

I use in in Firefox, Chrome or Edge and have't had issues .

I love it

9 de julho de 2019
Opinião espontânea
Classificada 3 em 5 estrelas

I find the games fun to play BUT

I find the games fun to play, but can see why others wouldn't. I have a problem using Google Chrome, and was told to switch browsers. One would think they would attempt to find the incompatibility, but apparently they're not interested in doing that.

I know that my mind seems to work better at some times of the day than other times, and have asked them if they could show users how their results vary, based on time of day. Clearly they do have that data, and could help users, but they appear to not be interested in doing that either.

I'll continue to play -- I doubt that it'll make me dumber, but, as other reviews have indicated, their customer service seems to be limited to, "Too bad."

12 de janeiro de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Un coup de chance

Un coup de chance, m'a permis de pouvoir contacter quelqu'un chez Luminosity, à partir de là tout a été simple et rapide, j'ai retrouvé l'appli.
Si, comme moi, vous êtes dans l'impossibilité de vous connecter, répondez à un de leur nombreux mails publicitaires, ils ne sont pas prévus pour, mais quelqu' un vous contactera et vous êtes sauvés, vous aurez un interlocuteur.

8 de novembro de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Satisfied with service

Have used Lumosity for a couple of years now. Good range of games and exercises, always new things being added. Have used on a tablet and laptop and the games are redesigned well to be optimised for the device you're using. Daily reminders are available and stats to compare your progress and how you stack up against other users in the same age bracket. It makes useful suggestions about your strong and weak areas and gives you the option to train your weakest areas if you want to improve them, but doesn't force you to play the games you dislike or are weakest at - you can always switch out to a different game. I had been busy and not used it as much and I contacted them with a view to cancelling as I didn't really have the time and they offered me a discount that made it worth continuing so I have, and have tried to make time for it. I have recommended my mother to the service too and she now uses and enjoys it. The Insights are interesting and it asks you to log your mood and how tired you are. All in all very interesting, helpful and informative and I like to train my brain to stop it going to mush! I find some of the games fun and like to play them again as 'extra' on top of training, to beat personal bests and just pass the time.

To the reviewers saying they got bored and forgot to cancel it, you really only have yourselves to blame. Maybe it wasn't for you but that's how free trials work. It is hardly unique to Lumosity.

11 de novembro de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

paiement réabonnement

Dommage , j'aimais beaucoup , presqu'une addict , tous les soirs , je viens de renouveler mon abonnement par cb , mais rien ne se passe , aucune réponse de Lumosity , aucun changement dans l'accueil !!!!!!!! ras le bol ! vais annuler mon nouveau paiement et trouver autre chose ! quoi ? si vous avez des idées , dîtes le moi !

PS comment annuler mon nouveau paiement ?

Il ne faudrait pas que Lumosity devienne une nouvelle arnaque !!

13 de fevereiro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Intéressant mais trop de bogues, trop souvent

Bonjour,
Ca fait 4 ou 5 mois que je me suis abonnée pour un an à ce site. J'ai 47 ans et beaucoup de troubles cognitifs suite à un tdah assez grave diagnostiqué seulement à mes 41 ans ac comorbidités de dépression chronique, trouble anxieux généralisé, gros problèmes hormonaux fluctuants, douleurs (psycho) somatoformes régulières, diagnostiqués au mm moment. Ces troubles se sont révélés suite à des mobbings et burn-out graves à mon ancien travail. J'ai plusieurs outils de rétablissement/stabilisation, notamment de la remédiation cognitive depuis pq 3 ans.

Avantages de ce site : résultats immédiats et ça me stimule. Abo pas trouvé cher mais à part ce site et happyneuron, je n'ai pas d'autres expériences. J'ai trouvé TB de pouvoir participer à un programme scientifique et que mes entraînements profitent à l'amélioration des recherches neuronales.

Inconvénients : peu de jeux, pas de nouveaux jeux. Les solutions ne sont pas données et je trouve ça dommage. Auj, j'aimerais apprendre de mes erreurs dans ces domaines et je n peux donc pas. Ce qui m'ennuie le plus est les bogues très très fréquents. Habitant à Nyon, Suisse, dès 16 h jusque vers minuit, c souvent impossible de m'entraîner à cause des bogues. Le site est peut-être victime de son succès mais néanmoins, ils pourraient se donner les moyens de leurs ambitions. Ce problème est récurrent et très frustrant et m'empêche d'accéder à un produit que j'ai payé. Je ne renouvellerai pas mon abonnement à cause de ces inconvénients. Dans l'ensemble cependant, n'étant pas née avec les ordinateurs, je trouve génial de pouvoir trouver ce genre d'outils sur le net.

10 de abril de 2015
Opinião espontânea
Classificada 2 em 5 estrelas

Les résultats obtenus ne sont pas le reflet de vos capacités.

Pour se rendre compte de la mauvaise cotation des jeux il faut à chaque fois réaliser des "sans fautes". Les exemples sont plus parlant: Si vous jouez "Familiar Faces" et que vous faites un sans fautes, vous aurez le maximum de points et votre résultat sera noté comme votre meilleur résultat à chaque fois, ce qui est logique puisqu'on ne peut faire mieux. Donc ici pas de problèmes. Ce n'est pas les cas pour d'autres jeux tels que "Monster Garden ", où vous êtes totalement dépendant des grilles qu'offre le jeu et où donc le "sans fautes" à une valeur aléatoire, différente à chaque fois. Les résultats ne reflètent donc pas les capacités du joueur et n'est donc d'aucune façon un reflet de ses capacités cognitives. Toute comparaison avec un autre joueur est donc également sans signification valable. D'autres jeux comme " By the rules", où il s'agit de trouver la règle cachée, vont vous donner des réponses qui n'aident pas toujours à découvrir la règle cachée, encore une fois de façon aléatoire.
Conclusion : si deux mêmes efforts ne sont pas confirmés par des mêmes résultats, toute comparaison avec soi-même (quand à l'évolution personnelle) ou avec d'autres joueurs (quand à la comparaison de ses capacités avec le groupe auquel on appartient) son démunis de sens.
Ces remarques ont déjà été faites à Lumosity, mais les réponses reçues témoignent bien du fait que : soit ils ne comprennent pas les problème (du moins la personne ayant répondu aux remarques), ou que soit, ça ne les intéresse pas, car cela demanderait un sérieux effort pour palier à ces inconvénients majeurs. Bien qu'ayant obtenu des résultats exceptionnels avec les jeux de Lumosity, je ne puis pas confirmer que ces résultats se reflètent dans ma vie active. Il reste donc un travail à faire pour rendre le exercices plus efficaces, plus crédibles et à en contrôler les effets en dehors du cadre de Lumosity.

14 de março de 2015
Opinião espontânea
Classificada 1 em 5 estrelas

Don't buy it

Brought it as a gift for 1 month (family subscription), and it was great and did as promised. However, it got boring and of course I then forget it because I only paid for 1 month. Unfortunately, I got charged for 4, so instead of 24$ for 1 month I paid 96$. I then contacted support, and as expected, got an nearly useless response. They ended my subscription, but didn't give me my money back for the 3 extra months. If you consider buying this, then don't. It will get boring quite fast, and you will probably also get over-charged.

6 de abril de 2014
Opinião espontânea
Classificada 3 em 5 estrelas

Well

I wanted to try their games to test if they could really increase your memory, and I had a fun time playing them. But at some point you get bored and I experienced a hard time deleting my account. I experienced this twice, so keep that in mind! There is greater alternatives out there I would say.

12 de novembro de 2011
Opinião espontânea
Classificada 3 em 5 estrelas

Good Product, Unsatisfactory Service

Lumosity customer service will not respond to my request to cancel a 2year gift membership. First, I told them that I would like to accept their discount offer, which I received when I renewed my own membership, because the gift membership is meant to be activated in January. I told them in a later note that I plan to replace it with a lifetime membership, but still I have no reply. I think my credit card has already been billed, and I don't think I can cancel it myself, because they would simply keep it as a 2-year membership and not refund my money. I plan to go ahead and cancel it anyway if I don't get a reply very soon. I hope I don't have to file a complaint with the BBB.

16 de dezembro de 2010
Opinião espontânea

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