Luxbags by Jiaxin Opiniões 

118
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is my 3rd bag. I bought from Luxbags. Outstanding quality and the details are 100 % perfect. Jiaxin responds really fast, no matter if you have questions to the bag or need support. Her knowledg... Ver mais

Classificada 5 em 5 estrelas

Очень хороший сервис, моя сумка пришла быстро и была просто в идеальном состоянии. Продавец была на связи и быстро отвечала на мои вопросы и просьбы. Очевидно что перед продажей сумкам делают реставра... Ver mais

Classificada 5 em 5 estrelas

Jiaxin is wonderful and very professional. She is highly communicative, too. She makes the process very easy. When there was an issue with shipping she took care of it. This is not my first purchase... Ver mais

Classificada 5 em 5 estrelas

Found exactly the bag I was looking for! Accurate description of bag condition, great photos to show it, and it shipped quickly and looked better than exacted. Jiaxin was very responsive and accommoda... Ver mais

Informações sobre a empresa

  1. Loja de segunda mão
  2. Loja de malas e bolsas
  3. Loja de roupas vintage

Escrito pela empresa

Luxbags is a Hong Kong- and France-registered purveyor of authentic pre-owned designer handbags and accessories. Luxury fashion is aspirational, yet often remains out of reach. Waiting lists at fashion stores, limited editions, prohibitive pricing, and a second-hand market plagued by counterfeits, scams, and snobbish or indifferent customer service can frustrate your aspirations. At Luxbags, we believe luxury should be shared, not hoarded. Our vision is to empower, not to gatekeep. We offer a sustainable and accessible pathway to iconic handbags, minimising environmental impact while maximising style. Our mission is to provide exceptional value on authentic pre-loved designer pieces and deliver unparalleled customer service, becoming your trusted destination for pre-loved luxury. We curate a collection of inspiring pre-loved treasures that empower you to own your dream bag and fulfil your aspirations in fashion and beyond. At Luxbags, we engage professional cleaning and restoration services to give our bags a makeover before they go to their next owners. We believe that these bags all deserve a second chance at being cherished by a new owner, and we invite you to join us on this journey of extending the lifespan of our favourite bags. As a business that is committed to promoting sustainability, we are always seeking new ways of reducing our environmental impact. By providing a space for stylish and sustainable fashion, we hope to inspire others to embrace the second-hand luxury movement and contribute to a more socially and environmentally sustainable future.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

118 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(118)

47 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Second purchase from Luxbags

Second purchase from Luxbags! Really love the personable communication. Just a caution tho if you are purchasing from the US to monitor the tariffs rates as it is ever changing. I did get a hefty duties, but, that is to no fault of Luxbags.

8 de maio de 2025
Classificada 5 em 5 estrelas

Bottega Veneta Hobo

I am so thrilled I came across this website to begin with. The selection of bags is outstanding. My purchase was easy, I was updated with tracking information, and the bag arrived quickly and in perfect condition. I love my new Bottega Veneta Hobo bag and have already recommended this website to others!

28 de abril de 2025
Classificada 5 em 5 estrelas

Another beautiful handbag

This is customer service at its finest. I received my authentic Bottega lightening fast and in perfect condition, just as described. I am truly a customer for life!

23 de abril de 2025
Classificada 5 em 5 estrelas

Perfect Prada

Fast delivery, great expertise and nice communication - what else can we hope for? The bag itself is almost new. I will come back for a Chanel in due time.

20 de março de 2025
Classificada 5 em 5 estrelas

the saler is amazing the bag looks brand new

the saler is amazing the only thing is she forgot to ask ups to require a signature and i live in a building where alot of package get stolen and she didnt do it but i got my purse so its all good she was patient and cooperative with me and was prompt with my questiin and research the duty fees were really cheap to so she did a really good job on that as well and the bag looks brand new im very happy and would refer this website to ll my loved ones without hesitation im located in canada and the deliver only took a few days

6 de março de 2025
Classificada 5 em 5 estrelas

The store offers a stunning collection

The store offers a stunning collection, and although I couldn’t receive my bag due to some customs issues, my overall experience was excellent. Communication was seamless, and the refund process was impressively quick. I look forward to purchasing more bags from you in the future!

19 de janeiro de 2025
Classificada 3 em 5 estrelas

Good condition bag, different color

The bag arrived in good condition, however the colour and size were not what I had expected. I ordered a Dark Brown bag and received something more Dark Purple. Be careful since their return policy is not actually 14 days, it’s 3 days from delivery!

27 de dezembro de 2024
Classificada 5 em 5 estrelas

Just Fabulous!!

This is my third purchase from Luxbags and once again they did not disappoint!! My item arrived so quickly and in even better condition than I expected! Gorgeous bag!! Jiaxin was super helpful, patiently answering all my questions and making the entire process hassle free and enjoyable! Many thanks

19 de dezembro de 2024
Classificada 5 em 5 estrelas

Very happy with my purchase

Bag in excellent condition as described. Jiaxin is very responsive. The whole purchase experience was really good from agreeing on price, choosing preferred shipment and fast delivery.

11 de novembro de 2024
Classificada 5 em 5 estrelas

Perfect Experience

The purse is beautiful and the transaction exceeded my expectations! Jiaxin is very responsive and easy to communicate with. Will definitely shop with her again.

18 de novembro de 2024

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