This is my 3rd bag. I bought from Luxbags. Outstanding quality and the details are 100 % perfect. Jiaxin responds really fast, no matter if you have questions to the bag or need support. Her knowledg... Ver mais
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Leia as opiniões dos outros
Очень хороший сервис, моя сумка пришла быстро и была просто в идеальном состоянии. Продавец была на связи и быстро отвечала на мои вопросы и просьбы. Очевидно что перед продажей сумкам делают реставра... Ver mais
Jiaxin is wonderful and very professional. She is highly communicative, too. She makes the process very easy. When there was an issue with shipping she took care of it. This is not my first purchase... Ver mais
Found exactly the bag I was looking for! Accurate description of bag condition, great photos to show it, and it shipped quickly and looked better than exacted. Jiaxin was very responsive and accommoda... Ver mais
Informações sobre a empresa
Escrito pela empresa
Luxbags is a Hong Kong- and France-registered purveyor of authentic pre-owned designer handbags and accessories. Luxury fashion is aspirational, yet often remains out of reach. Waiting lists at fashion stores, limited editions, prohibitive pricing, and a second-hand market plagued by counterfeits, scams, and snobbish or indifferent customer service can frustrate your aspirations. At Luxbags, we believe luxury should be shared, not hoarded. Our vision is to empower, not to gatekeep. We offer a sustainable and accessible pathway to iconic handbags, minimising environmental impact while maximising style. Our mission is to provide exceptional value on authentic pre-loved designer pieces and deliver unparalleled customer service, becoming your trusted destination for pre-loved luxury. We curate a collection of inspiring pre-loved treasures that empower you to own your dream bag and fulfil your aspirations in fashion and beyond. At Luxbags, we engage professional cleaning and restoration services to give our bags a makeover before they go to their next owners. We believe that these bags all deserve a second chance at being cherished by a new owner, and we invite you to join us on this journey of extending the lifespan of our favourite bags. As a business that is committed to promoting sustainability, we are always seeking new ways of reducing our environmental impact. By providing a space for stylish and sustainable fashion, we hope to inspire others to embrace the second-hand luxury movement and contribute to a more socially and environmentally sustainable future.
Informações de contacto
4,8
Excelente
118 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Highly recommend. Great product and outstanding customer service
I cannot say enough good things about my experience with my order for a designer bag.
Jiaxin provided amazing customer service and answered all my questions very quickly. My bag arrived in less than a week and I will definitely buy from Jiaxin again in the future. Highly recommend :)
14 de março de 2024
Perfect service and truly trustworthy
Jiaxin helped me to get the bag I was looking for in the desired condition. My shopping and service experience at Luxbags was perfect and I can fully recommend it.
8 de fevereiro de 2024
Jianxin has done it again
Jianxin has done it again! This is my second purchase, and both bags have far exceeded my expectations. Great communication, and I received my bag quickly. I plan to purchase more in the future.
2 de fevereiro de 2024
Excellent all around!
Jiaxin is amazing!! She was so easy to work with and I absolutely love my bag. I was a bit hesitant to order but she put me at ease and everything went so smoothly. She responds quickly to questions and I was surprised at how quick my item arrived to the US and packages very safe. Highly recommend and hopefully will be purchasing again in the near future.
10 de janeiro de 2024
Review of Luxbags
Jiaxin is very patient when I was indecisive. She is also very responsive. It was a nice experience dealing with her.
3 de janeiro de 2024
Amazing experience with this company
Amazing experience with this company. Product exactly as is described and seller communication was amazing. Will do business here again.
21 de novembro de 2023
Absolutely perfect
14 de setembro de 2023
Fantastic Customer Service
I purchased a lovely vintage dior bag. I was skeptical due to shipping issues with aftermath of the Canadian fires and smoke issues here in New York. Although I was skeptical and moved hastily because I couldn't see the shipment moving. Customer service was patient and went above and beyond to put me at ease and know that my bag was indeed on the way. I will say that they are honest and give great deal and quality for designer finds. I will say be patient because it ships international from Hong Kong and shipping may take a while to update.
3 de junho de 2023
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