Martindales Limited Opiniões 

1089
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dec Lee and Jordan all worked incredibly hard from the moment they arrived. Dust covered the interior, layed tarporlin outside to catch debris. Removed huge living room complicated window & fit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bart, Ethan & Ashton did a great job replacing the panels on our conservatory roof. They were very polite and a credit to Martindales. Thank you guys

A empresa respondeu

Classificada 5 em 5 estrelas

Dec and Jake did a great job of replacing our windows , left everywhere tidy and demonstrated how to use the windows to clean the outside. Great job, friendly and polite :)

A empresa respondeu

Classificada 5 em 5 estrelas

Quality service. This was an insurance claim, burnt the window with the mirror reflectingon the frame. Bart was very hardworking he had to carry his gear up 2 flights of stairs. The new window has b... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Martindales Ltd are the UK’s leading supplier to the insurance industry re: repair and replacement services for windows, doors, locks, conservatories, as well as patio and garage doors. We also provide this service direct to property owners.


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4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 62% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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4,8

Todas as opiniões

(1089)

275 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great job

Bart, Ethan & Ashton did a great job replacing the panels on our conservatory roof. They were very polite and a credit to Martindales. Thank you guys

6 de outubro de 2026
Opinião espontânea
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Resposta da Martindales Limited

Dear Nichola,

Thank you so much for your review. We’re really pleased to hear Bart, Ethan and Ashton did a great job replacing the panels on your conservatory roof, and that they were polite and professional throughout.

We’ll be sure to share your comments with the team. If there’s anything else we can help with, please get in touch.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Dec and Jake did a great job of…

Dec and Jake did a great job of replacing our windows , left everywhere tidy and demonstrated how to use the windows to clean the outside. Great job, friendly and polite :)

8 de outubro de 2026
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Resposta da Martindales Limited

Dear Michelle,

Thank you for taking the time to leave a review. We're pleased to hear you were happy with the work carried out by Dec and Jake. We'll be sure to pass your comments on to them. Many thanks.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Any issues I had Graham and Mitchell…

Any issues I had Graham and Mitchell fixed them.
Very friendly

7 de outubro de 2026
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Resposta da Martindales Limited

Dear Em,

Thank you for your review. We're glad Graham and Mitchell were able to resolve everything for you, and we'll pass your feedback on to them both.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Graham and Ian were super professional…

Graham and Ian were super professional and did an amazing job with my new door.

7 de outubro de 2026
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Resposta da Martindales Limited

Dear M Taylor,

We're thrilled to hear you're happy with your new door and our services. We'll make sure Graham and Ian see your feedback.

Thank you for sharing your experience, and we hope you enjoy your new door.

Best regards,
The Martindales Team

Classificada 1 em 5 estrelas

I worked for this company back in 2001

I worked for this company back in 2001, it was racist then and still is.. but that aside go look at the factory look for yourself how cheap recycled materials are used. They may have outsourced the glass now? But still weak useless, martindales have contracts i guess because of this alien society full of ego hate self negative pride, but yeah most window providers in uk are honestly very low quality, just make some effort and do the checks, I do not know who controls these awards or how but they are lies just foolish low life people with no facts of product no testing done.. it takes 1 year or less seals leak plastic fades ring for after care and if that fool on the phone is hating then u will suffer..

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Guys stu and Bart did a great job in…

Guys stu and Bart did a great job in the allocated time frame , would recommend them .

29 de setembro de 2026
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Resposta da Martindales Limited

Dear Kerry,

Thank you so much for your review. We're pleased to hear our fitters got everything completed within the time frame, and we'll be sure to pass your comments on to Stu & Bart. We very much appreciate the recommendation.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Very happy with today’s service

Very happy with today’s service. We had Ian the technician. Very professional, diligent & polite.
Explained the process, executed it well & cleaned up afterwards.
Thank you Ian.

28 de setembro de 2026
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Resposta da Martindales Limited

Dear Jayson,

Thank you so much for taking the time to leave a review. We're very pleased to hear you were happy with Ian's work. We'll make sure your thanks are passed on to him. Please don't hesitate to get in touch if we can be of assistance in the future.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Bart and Ethan were such good workers…

Bart and Ethan were such good workers and did an amazing job on replacing new panels on my conservatory roof.They were both very professional, they explained exactly what they had done to the roof and worked well together.

25 de setembro de 2026
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Resposta da Martindales Limited

Thank you very much for your review. We're pleased to hear Bart and Ethan did such a good job replacing the panels on your conservatory roof, and that they took the time to talk you through the work they'd carried out. We'll pass your feedback on to them both. If we can be of assistance in the future, please don't hesitate to get in touch.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Quality service

Quality service. This was an insurance claim, burnt the window with the mirror reflectingon the frame.
Bart was very hardworking he had to carry his gear up 2 flights of stairs. The new window has been fitted neatly and perfectly. He had to remove my blind and put it back as it was which he did swiftly. Better than my previous window. Thank you Bart and Martindales.

22 de setembro de 2026
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Resposta da Martindales Limited

Dear Joanne,

Thank you very much for taking the time to leave a review. Bart will be really pleased to hear this — it's great to know the little details, like resetting your blind, didn't go unnoticed. We're really glad you're happy with your new window.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Excellent service from start to finish…

Excellent service from start to finish from customer service team to fitters. Stuart and Bart were friendly and knowledgeable, job was completed quickly and left tidy. Thank you

21 de setembro de 2026
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Resposta da Martindales Limited

Dear Amelia,

Thank you so much for taking the time to leave this review. We're delighted the whole process, from our customer service team through to Stuart and Bart on site, met the standards we aim for, and it's great to hear the job was completed quickly and left tidy.

If we can be of assistance in the future, please don't hesitate to get in touch.

Best regards, The Martindales Team

Classificada 5 em 5 estrelas

Great service

Great service, great quality

21 de setembro de 2026
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Resposta da Martindales Limited

Dear Mrs. Pentecost,

Thank you very much for your positive feedback, we're really pleased to hear the service and quality met the mark.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Rick and Stuart replaced panels on my…

Rick and Stuart replaced panels on my conservatory roof and did an excellent job. Thank you. Thoroughly recommend them.

19 de setembro de 2026
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Resposta da Martindales Limited

Dear Les,

Thank you for letting us know you'd be happy to recommend us. Great to hear Rick and Stuart did an excellent job on your conservatory roof panels. We'll pass your thanks on to them both. If we can be of assistance in the future, please don't hesitate to get in touch.

Best regards,
The Martindales Team

Classificada 1 em 5 estrelas

Lied about home fault

Lied about home fault, after lengthy time-consuming analysis, photos and telephone discussion already, presumably so that Lloyds Insurance, by prior agreement, don't pay

5 de setembro de 2026
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Resposta da Martindales Limited

Hello there,

We are sorry to see you have felt the need to leave a negative review about Martindales Ltd.

We would require a name or reference number to be able to locate your individual file.

Generally, we must advise that whilst we are often appointed by home insurance providers, our assessments are conducted on an impartial basis to provide our professional opinion on the cause of damage. This will always be an honest report & in instances whereby a claim is covered, we are often appointed to assist with the reinstatement works.

We realise you have also left a review for your insurer & they have asked for more details to investigate this for you. We will be happy to address any queries made once we have your details.

Kind regards, Martindales Ltd.

Classificada 5 em 5 estrelas

Graham and Ian were wonderful

Graham and Ian were wonderful . They did the job efficiently and left the area spotless. Both of them were friendly and explained the process really well at the beginning. Brilliant job. Thank you

18 de setembro de 2026
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Resposta da Martindales Limited

Dear Amit,

Thank you for the lovely feedback! We're delighted Graham and Ian took the time to explain everything at the start and left the area spotless once the job was done. Really pleased to hear it was a brilliant experience from start to finish.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Replacement glass conservatory roof panel

I had a glass conservatory roof panel shatter and my insurance company recommended Martindales. They were exc6at all stages from initial contact to manufacturing a replacement panel and fitting. The fitters were all great. Sruart and his colleague in particular were great. Their work was excellent and they were professional and tofied up after. Replacement looks great. Highly recommend.

18 de setembro de 2026
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Resposta da Martindales Limited

Dear Mr Stabb,

Thank you for such a detailed review! It's great to hear the whole process went smoothly, from that initial contact through to manufacturing and fitting the replacement panel. We'll make sure the team know their professionalism and tidying up didn't go unnoticed. So pleased the new panel looks great, thank you for letting us know you'd recommend us, it's very much appreciated.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Absolutely amazing

Absolutely amazing! Bart and Stew fitted our door perfectly, left it super clean and tidy. We’re super pleased with our door so thank you so much!

17 de setembro de 2026
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Resposta da Martindales Limited

Dear Molls,

That's wonderful to hear! We'll be sure to pass this on to the fitters — glad the new door was installed perfectly and that they left everything clean and tidy for you. Thank you for such a lovely review.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

Two friendly Plymuff' guys Chris and…

Two friendly Plymuff' guys Chris and Paul spent couple of hours fitting my new garage door , job well done, great banter whilst they worked, all round good experience 👏 Thank you lads 🫡

17 de setembro de 2026
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Resposta da Martindales Limited

Thanks so much for this — Chris and Paul will be really pleased to hear it! Glad the new garage door is all fitted and that you had a good laugh with the fitters. We really appreciate you taking the time to leave a review.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

I am very pleased with my new kitchen…

I am very pleased with my new kitchen door. Adrian and Callum were professional, polite and friendly. They made sure that my kitchen floor was covered in a dust sheet to catch any debris. I cannot fault their work they are a credit to Martindales

11 de setembro de 2026
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Resposta da Martindales Limited

Dear Gina,

Thank you for taking the time to share this. We're delighted to hear how pleased you are with your new kitchen door, and it's great to know Adrian and Callum looked after your home so carefully, as per our usual standards. Please don't hesitate to get in touch if we can be of assistance in the future.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

very good service

Bart and Ethan were very good. They explained what they’d be doing, did the work efficiently and tidied up. Great service. Thanks

14 de setembro de 2026
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Resposta da Martindales Limited

Dear Zoe,

Thanks so much for taking the time to review us, we'll pass this on to Bart and Ethan. We're very pleased to hear that you were happy with the service provided.

Best regards,
The Martindales Team

Classificada 5 em 5 estrelas

GREAT job and quick too.

Graham and Ian did a fantastic job installing our replacement window. The process was very quick and seamless. They also took the time to hoover and clean up what was left.
Top stuff.

11 de setembro de 2026
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Resposta da Martindales Limited

Dear Toby,

Thank you very much for the great feedback, we'll be sure to pass this on to Graham and Ian. We're really glad to hear they got the job done in a timely manner and left everything clean and tidy. Please don't hesitate to get in touch if we can be of assistance in the future.

Best regards,
The Martindales Team

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