MCC Trading Ltd Opiniões 

Item failed to arrive on time so I created an Ebay help case. MCC claim to have dispatched the item but in fact have only issued a tracking number. The courier XDP have confirmed that the item has not been collected. MCC are refusing a refund until I return the good - which I have not received. Going around in circles. They are not answering their phone because of Covid - but miraculously are able to dispatch?

Your experience my differ but this feels very much like financial fraud and will be reported as such to Trading Standards and Barclays who according to companies house have a charge on their business. I will also be writing to PayPal and Ebay who are facilitating this scam.

I wish I could give this dodgy company a 0 star!! I would like to make a request to eBay and Amazon to please ban this unreliable, dodgy, crook of a company.

We ordered a savannah sleigh cot from them which was delivered on time, but the mattress was missing, which was suppose to come with the cot. If they couldn’t provide the mattress with it, they should have informed us in advance. We’ve been calling, emailing, texting them. They said they will send it, it’s been Weeks. Now when we try to contact them, we get cut off. Once they reply or answer our calls, we’ll be requesting our money back. NEVER AGAIN!

Shocking company with NO customer service at all!!!! Gazebos were due to be delivered 1 week ago and I'm still waiting, they give you a tracking number with Yodel who haven't even received the items..AVOID them at all costs total cowboys, I purchase them via Ebay nobody should give this mob any business what so ever.

Their selling under the name of mcc_outlet on Ebay well I say selling they take your money, give you a tracking number, you even get a text from the courier to say your get your Gazebo delivered within 48 hours you just don't actually get what you paid for. The day before they phoned and asked if I wanted a different colour I said so your selling stuff that you don't have, yeah we have other colours even though on their website the only colour they were meant to of had in stock was the colour that I had ordered. Even though I know PayPal payments clear immediately they're telling me that I need to wait 5-7 days for my refund, then they cancel the order on Ebay giving the reason that I requested it so that buyers can't leave negative feedback for them It's a scam and they need closing down.

I am writing to Amazon to get these crooks banned as well as everywhere else they trade. They described the chairs as grey/taupe - there is NO grey they are just dark brown chairs. I offered to do an exchange so I could get a different colour but they expected me to organise and pay for the return of these chairs - I am 5.1ft, live alone and am self isolating from Corona Virus - I cannot lift the box even remotely. I do not for the life of me understand why they treat people so poorly - they will collapse and not survive as a business and I will keep a firm eye on whether they change trading names and look out for the address. Utter cowboys who's stock is so bad they solely rely on new customers because no one would return to them. I am taking steps to report them in every way possible and won't let this lie until I get them removed from the internet. I wish I had read these reviews before I bought the chairs. They have literally picked a fight with the WORST possible person - I have nothing but time on my hands and they are now my project. I'm sorry for everyone who wasted their hard earned money for these robbers.

We bought a set of 6 chairs from this company costing £450.00 +/-, upon delivery one had a production defect and couldnt be assembled. Recently though 2 out of the 6 got damaged, used possibly twice as they they are set up in the dining room. They are obviously CHEAP STUFF. Contacted MCC Trading this morning, they advised that they only offer 6 months guarantee, this was never clearly stated when purchasing. Just be aware of these suppliers they are amateurs and dont work to industry standards, they are available online on WAYFAIR, AMAZON, TESCO, EBAY among others. They were veru quick to take our money, not very helpful once they had out money and a problem

Ordered chairs and got tracking number for it . Chairs supposed to be delivered on Friday but when tracking delivery it was in status "advised not received" . Contacted parcel force and they never recieved my order from mcc direct. Tried to phone mcc but thta not possible as they cut you off straight away. Emailed them and got reply after 5 days that they will look into it but my chairs still not delivered yet . Very bad company with no customer service at all.

The worse company on the world! No communication, very bad customer service, very poor quality of goods. Never again!!!!!

SSHOCKING.....COTBED DAMAGED..VERY DANGEROUS FOR A BABY...CONTACTED THESE PEOPLE ASKED FOR A COMPLETE REFUND..NEVER GOT IT...THEY TOLD US THEY WOULD SEND NEW PARTS.
I SENT THEM PHOTOS AND INSTRUCTIONS ON WHAT WAS NEEDED...WAITED AND WAITED FOR COT SIDE AND HEADBOARD TO ARRIVE AND WE FINALLY GOT NEW PARTS BUT THEY SENT THE WRONG PARTS...

COT BED NO GOOD AT ALL TO US..
SUCH ALOT OF STRESS...POOR CUSTOMER SERVICE...THEY SHOULD BE STRUCK OFF FROM EBAY UK AND AMAZON UK...THESE PEOPLE ARE MAKING MONEY OUT OF MIS SOLD RUBBISH...DO NOT BUY FROM THEM!!!!!
SAVE YOURSELF THE STRESS OTHERS HAVE HAD!!!

Rude staff, bunch of time wasters!

I bought 4 dining chairs from their eBay page and I never received them. They uploaded a fake tracking number. I sent them messages but they ignored them all so I had to open an eBay case and had to wait ages for a refund. I also called their number and they put the phone down after I said I ordered 4 chairs from their eBay page. Clearly fraudsters! I left negative feedback due to the bad experience with them and received abusive messages. They are a disgusting company and I hope they go bust!

Bought a car seat from them last year, not even a year old and it has a fault allowing my 22 month old to free his arms, called them to be told it only has a 3 month warranty?! I contacted consumer advice who said that it was a fault and that it should be replaced or repaired, sent a letter both by email and mail giving them 14 days to respond, I have had no correspondence back from them, sent numerous emails and tried calling them in several occasions but cannot get through. Would not recommend them, their customer service is awful!! Have since had to purchase another car seat as the one from them is not safe to use! Extremely disappointing.

Update- After weeks of pursuing, numerous calls, e-mails, letter, I eventually was given a full refund!! Persistence pays off!

I don't normally write reviews but this company is a shocker! DO NOT DEAL WITH THEM AT ALL!!!!
If i could i would give them no stars. They are liars. I've returned my items over 3 weeks ago and still waiting for refund. You are lucky to get through on the phone to them, they don't reply to your emails. They keep saying the same things over and over again when you eventually manage to speak to someone. They are liars that trying to steal your money.
DONT BUY ANYTHING FROM THEIR WEBSITE/ EBAY.. YOU WILL LOOSE YOU MONEY!

Very helpful staff and lovely cot at low price

Bought a cot bed from mcc arrived on 2 separate days (cot one day and mattress the next day) Must be one of the lucky ones rang them as i was worried about the mattress got through to a lovely lady who rang courier for me and rang to me back to reassure me it was coming the next day also invoice was available once the order had been delivered

recently purchased a gazebo from MCC Trading which arrived promptly but unfortunately the wrong colour, repeated calls to customer service and all you get is a recording saying unable to answer call, likewise with e-mails that go unanswered. Service up to this point was good , item arrived on time , but would just like a replacement of the correct colour of gazebo not asking for much

Ordered dining chairs from their eBay page, good price and arrived on time, seemed like a good purchase. However, after only a matter of a few weeks, the chairs started to rip at the seams. Attempted to contact these cowboys but unfortunately could not get any kind of response. 6 months on and all 6 dining chairs are ripped and all of them in the same place. Horrendous quality, trust the reviews and do not order from this company, I wish we had. Can't emphasise enough as to just how bad the quality of these chairs are. Have tried to call several times and have written numerous emails but I've had no response whatsoever.

Brilliant Gazebo! Got the item 2 days after purchased, been using it daily since a month and half ago , still sturdy and strong. I have be sitting outside the garden in the sun but under the shade which make me very happy and definitely I’m so thrill with this wonderful gazebo. Definite would recommend it.

Placed order for a gazebo with them. It never arrived. They can't be bothered to answer emails. Seems their company policy is to take victims money and not give the goods. Since they have my money and don't respond, I can only assume that they are actually a scam business as opposed to something real.
*UPDATE* As of 04 July I am unable to make contact with MCC Direct either by email or phone (they don't answer either). Goods were ordered a month ago.
DO NOT DO BUSINESS WITH THEM. If there's a problem, your money is lost.
I am now pursuing legal methods to recover my money as normal channels of approach have not worked.

They have taken my money for an order, sent an email with a link to the invoice, click the link it does not exist. No other communication, no dispatch notification and no order received and no idea if it ever will arrive. Tried to email them but it bounced back, not known! It is looking like this company is no longer active.