Medical Travel Shield Opiniões 

559
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent customer service from the beginning. Heather had been so helpful and took me through my claim step by step. My claim was paid out within a week of submitting the invoices, receipts and rep... Ver mais

Classificada 5 em 5 estrelas

We always use Medical Travel Shield when going for Dental treatment in Turkey. We have peace of mind with them. Laura was very patient and helpful but Maureen was extremely efficient and passed our cl... Ver mais

Classificada 4 em 5 estrelas

My journey to Turkey and back to the UK with my wife was a very successful and enjoyable one. Thank you for providing us with travel insurance and for the excellent service you offered. I am ver... Ver mais

Classificada 5 em 5 estrelas

One of the reasons it took me so long to opt for dental treatment in Turkey was anxiety about what I would do if something went wrong. Well, it didn't exactly go wrong, but as often happens, my bite w... Ver mais

Informações sobre a empresa

  1. Companhia de seguros de viagem
  2. também em
  3. Companhia de seguros

Escrito pela empresa

Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.

Refund promise

No admin or cancellation charges

If for any reason, before your date of travel you need to cancel your insurance, a full refund will be provided as long as no claim has been made under the policy.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

559 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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4,7

Todas as opiniões

(559)

198 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great company

Great company, nice easy online form. All correspondence fast,professional and friendly. Would recommend using this company to anyone.

28 de abril de 2026
logótipo da Medical Travel Shield

Resposta da Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Classificada 5 em 5 estrelas

Don't be sorry get Medical Shield 🛡️…

Don't be sorry get Medical Shield 🛡️ insurance.
You could be very glad you did . Not sad because you did not
Anything could happen. Everyone thinks nothing will even those who something did.

27 de abril de 2026
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Resposta da Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Classificada 5 em 5 estrelas

Was glad I didn't need a claim but at…

Was glad I didn't need a claim but at least it was good knowing you were thete for me thanks x

27 de abril de 2026
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Resposta da Medical Travel Shield

Thank you for your feedback. Don't forget, if you suffer a complication within 12 months of your treatment, you are able to submit a claim for a return trip.

Classificada 4 em 5 estrelas

Conundrum...

Conundrum...
How can one rate an insurance policy?
Unless one makes a claim, it is difficult to assess.
Fortunately, I didn't have to!
So, all I can comment on is the ease of achieving cover. It wasn't entirely straightforward. Since my cover required more than one destination... and the website didn't offer that option. I telephoned the information line to see if i needed to get two separate policies. I was informed that it wouldn't be necessary for the two destinations that I required. (Just send a covering email to confirm the places and dates). Since I had used their services recently, I was given a discount code to use. All the electronic confirmation of cover came through very promptly.

25 de abril de 2026
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Resposta da Medical Travel Shield

Thank you for your feedback, it is really appreciated.

Classificada 3 em 5 estrelas

Don't need to claim so not sure but…

Don't need to claim so not sure but service was ok

23 de abril de 2026
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Resposta da Medical Travel Shield

Thank you for your feedback. Don't forget, if you suffer a complication within 12 months of your treatment, you can submit a claim for a return trip.

Classificada 5 em 5 estrelas

Had to go back to get some corrective…

Had to go back to get some corrective treatment done in Turkey. Customer service were always quick to respond to my questions and paid out with speed after my return.

18 de abril de 2026
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Resposta da Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Classificada 1 em 5 estrelas

Issue with the policy wording

Issue with the policy wording - needed to be corrected - despite two emails of urgency sent to the advertised email address I did not have a response. This could have made the policy invalid and potentially issues with you paying out.

Very bad service.

18 de abril de 2026
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Resposta da Medical Travel Shield

Hi Laura, thank you for taking the time to leave a review. We are disappointed to hear that you are unhappy with the service you received as we pride ourselves on our customer service. I have searched through all of our emails and sorry but we cannot find any emails from the address on your account. I can assure you that we would not have invalidated your insurance in the event of a claim, if you could evidence that you sent those emails, which we are sure you can. We can only apologise and if you do need anything in future and you do not receive a response, our team are always happy to assist over the phone too so please call us on 02034091236.

Classificada 5 em 5 estrelas

We had to change our policy from 1…

We had to change our policy from 1 policy too 2 no problem and then linked us together very professional would highly recommend them

21 de abril de 2026
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Resposta da Medical Travel Shield

Thank you for your feedback. We are always happy to help.

Classificada 5 em 5 estrelas

Exceptional company

Exceptional company. They responded quickly to my query whilst abroad. I made the decision to wait until I was home for my treatment but I can honestly say the care and compassion by their team was outstanding.

3 de abril de 2026
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Resposta da Medical Travel Shield

Hi Maria, thank you so much for your feedback. We were happy to assist you and hope that you are feeling better now. You know where we are if you need anything in future.

Classificada 5 em 5 estrelas

Medical Travel Shield were excellent in…

Medical Travel Shield were excellent in helping me to set up insurance for a medical procedure being carried out abroad. Fortunately, I did not have to use my policy as everything went swimmingly, but suffice it to say that we got comfort from the fact that we knew we were covered. Now safely back I home I would certainly contact Medical Travel Shield should I need such insurance in the future.

7 de abril de 2026
logótipo da Medical Travel Shield

Resposta da Medical Travel Shield

Hi Phillip, thank you so much for your feedback. We are glad you had a safe trip.

Classificada 5 em 5 estrelas

Essential for Medical Travel – Fast, Supportive, and Reliable

I’ve used Medical Travel Shield five times now, and on one occasion I needed to make a claim. The whole process was incredibly straightforward they made everything easy to understand and handled things efficiently. After submitting my paperwork and receipts, the payment was processed within just a few days.

During was a stressful time, their staff were genuinely supportive and helpful, which made a big difference. Based on my experience, I’d highly recommend them to anyone travelling for surgery.

7 de abril de 2026

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