Medion Opiniões 

After 2,5 years my laptop stops working. Not turning on att all. It is high specification gaming laptop for £800. Warranty gone and there was a problem with motherboard. Medion/Lenovo service offer me repair for £150 (that's including new motherboard, both way shipping and all service). In return I received fixed laptop with brand new charger( in my old one something was loose inside). So in overall I'm very happy from Medion service, but on flip side why my motherboard gone down after 2.5 years? But service was quick and adviser who called me was very helpful.

Ive had my medion TV for over 10 years never had any problem with them

My Medion all-in-one is a nice machine but it all too often powers off for no reason. When its behaving itself it is an ideal machine. I bought it through PC World even though it is not listed on their site.
Can't find the receipt right now but it is less than two years old.

50 inch smart 4k tv from aldi online had nothing but trouble with it. I've had total dtv channel loss I've had picture but no sound also this morning it has frozen on and won't turn off! Spend more time turning it off at the plug to reboot than I do watching it. It's going back I'm afraid spend a bit more on a make you have heard of

I purchased a Medion Akoya E3222 notebook from Aldi in June 2019 and was initially pleased with the product. However, in January 2020 the top of the adapter broke off in the charging port and I couldn't get it out. I contacted after sales as there was 3 years warranty on the device & was told to see if I could prise the bit that was stuck in out and they would send me a new AC Adapter. I tried this and couldn't remove it so they said they would get a courier to pick it up for repair. They even messed this up, I took the day off and after staying in all day I contacted after sales only to be told a courier hadn't been arranged! When my device finally got to the repair centre, I received an email saying my notebook wouldn't be repaired under warranty due to customer misuse, this is what they said. After assessing your device, the repair centre has deemed that a repair cannot be completed under the manufacturer’s warranty due to the connectors being damaged by extraneous cause such as the cable being inserted the wrong way, brute force or the wrong type of plug etc.
This was the final straw so I sent my response. I am writing in response to your email below and utterly refute the comments made about why my Notebook cannot be repaired under warranty and will be taking this further. I am a 55 year old woman who knows how to look after her property and doesn't use 'brute force', insert cables the wrong way (not sure how this would even be possible!) and has only ever used the power charger provided. As I explained to Jonas, who was the first person I spoke to, I had plugged in the charger and when I came to disconnect it when it was fully charged, the charger wouldn't come out of the port on the Notebook, although it had been inserted correctly and not forced in. I was eventually able to pull it out or thought I had but part of it was still left in the charging port (as shown in the picture I sent). I tried to pull this part out as well but it wouldn't budge. As Jonas had suggested, I tried to pull it out with some pliers which didn't work and just bent it, this may be why your repair team think it had been forced in!
After toing & froing for some time and being told they could repair it for over half the price of what I'd originally paid, although not even a year old, I told them to send the device back un-repaired.
Buy from this Company at your peril as the Warranty isn't worth the paper it's written on and the After Sales Service leaves a lot to be desired!!!

You're better of saving up.
If you see a Medion laptop on a deal and thought you finally found a decent gaming laptop for an affordable price, please don't fool yourself like I did.

It is lovely (sarcasm) to see plenty of reviews going on about how fast this laptop breaks. I can't even close the lid on mine anymore, otherwise this laptop is going to fall to pieces completely. I have never dropped it, I have never kicked it or thrown the laptop at a wall, but if you looked at how it is now you wouldn't believe me.

The charger port decided to detach outside, so I can't even unplug it either. I've had to keep it in a designated spot on the desk, with the charger permanently plugged in (don't worry, I switch the mains off) and the lid up.

I warn you. Do not buy this product, do not BREAK this product.

I spent roughly £500 on a piece of fragile plastic that doesn't have the strength to be a laptop. It would've been better turned into a plastic flask for cups of coffee.

If we could give it zero stars we would
Bought Medion TV (Aldi on line)
No sound
Screws missing for stand

Bought a Medion x5-Z8350 in 2018 from Aldi so less than a year old. The case already has multiple cracks around the hinge areas and a large crack across the lid which continues to get worse no matter how careful I am with it. Very poor build quality. This laptop has turned out to be a very bad purchase.

poor build quality. screen has a crack without any fall etc. power issue, WOULDN'T BUY AGAIN.

I've bought the Razor Gaming laptop X6603 for my school.
It stopped working 3 months after purchase. Though helpful with customer support and fixing my laptop this happened an additional 4 times! They aren't fixing my problem! I have to keep the power button pressed for over 5 minutes for it to turn on! What the fvck?
I'm about to send it back the 5th time in a timespan of little over a year. Can't recommend.
Also my plastic casing began showing fractures after very little usage.

Avoid. Not recommended. Bought a brand new laptop for 1249.99 pound Medion Erazer X7859 from Very.co.uk. After 60 days I got a black line on the screen. Very and Medion disagree for returns just repair. How it's possible, the screen is dead after 60 days. Rubbish.
Just waist my money 1250 pound.
Avoid this brand.

Now been on hold to Medions helpline for 20 minutes and still listening to how important my call is. MICROWAVE OVEN has broken down in warranty period. Bought from Aldi, they gave me the number to Medion which no one seems to answer. Keep away is my suggestion.

This was a nice little machine till the keyboard stopped working. unfortunately it appears that the only people I can get a replacement from is Medion but they don't have any. They go on about only using the best parts. I would settle for a standard part I could buy and fit. I now have to access the machine with a USB keyboard, great!

Dont buy Medion! I bought an Erazer x7849 and I loved it and took better care of it than anything I have ever owned and after 2 years the spacebar and the windows key stopped working all of a sudden. I thought no problem I'll buy another one and they don't have ANY. It's probably 3 year old series and they don't have the f.cking spare keyboards anymore which I believe is ridiculous. For a high-end laptop I would expect minimum to have the parts for it for a few years in case anything goes wrong. Their customer service didn't help at all just said though sh.t sorry about that but it's discontinued.
DO NOT BUY Medion.

In the process of dealing with Medon who recalled my smartphone E5005 in Jan 2019, duly returned and they sent incorrect replacement eg lower specifications, not equilivant as promised. So complained and they acknowledged 5004 should never have been sent out as replacement for recalled phone,
So in Feb 2019 after several calls returned 5004 to be replaced, they said although their error phone needed to be returned before new replacement could be sent.
Confirmation email 4/3/2019 item received back by Me dion, however in spite of numerous calls and emails no response to update when replacement will be sent. Promises to call me back but no calls.

Left now with no phone and no responses from Medion, who recalled original item. Obviously Trading Standards need to be infirmed about this company and their k0lack of customer service.

Would never deal with this company again and advise others to avoid at all costs.

I contacted Medion after my 18 month old laptop became unusable. I had a Three Year guarantee so thought it would not be a problem. When the laptop crashed I consulted the local computer repair company. They looked at it and said that the memory was so small and when Windows had automatically updated it had no rom on the memory so had wiped the computer clean using space where my photos and documents had been stored. Medion said they could reinstall Windows so I pointed out that the same would happen again. The computer was not fit for purpose. They refused to refund my money and said that as I had bought it from Aldi and not directly from them there was no 3 year guarante. They refused to let me speak to a senior person. I then got onto Aldi who were brilliant. Very polite and knowledgeable. Refunded my money. No problem. Avoid Medion at all cost. Well done Aldi.

AVOID LIKE THE PLAGUE!! Bought a Medion Auto XS battery charger from Aldi. What a mistake!! Continued to charge until 15.1v and boiled the battery dry. Basic design fault. No 12v charger should be designed to continue charging to 15.1v as these do. Even Medions Dutch technical centre described it as 'crazy'. Medion customer service in the UK appalling. Dutch call centre staff try to help, but are hamstrung by the fools in Swindon who just want to evade any responsibility for anything. Got some recompense from Aldi whose customer service puts Medions to shame. I'm still £16 out of pocket, but Medion not interested.
I suggest others AVOID Medion at all costs!

Medion 49"4k HDR Smart TV from Aldi.5 weeks since purchase So far no problems
Very good buy.

I have just experienced customer service of the highest standards. My Medion laptop developed a fault which could not be repaired by my local computer repairer and I feared that it was a write-off.

As a last resort I telephoned Medion Customer Services on 31 January and explained the problem to Jan, who answered my call. He determined there and then that the laptop would have to go Germany, sent me an email with attached pre-paid label, and I packaged it and took it to the Post Office.

Four days later I received an email saying my laptop had been received safely and would be assessed shortly, and a link was provided enabling me to follow progress.

Today, a mere 2 weeks later, I have a further email saying that repairs have been completed and my laptop has been passed to the shipping department who will advise me when it is shipped back to me, and a link has again been provided so that I can track it.

Outstanding service such as this is rare.

So impressive is this service that I decided to write my review now, without waiting for delivery which will undoubtedly be within a few days.

I purchased a Medion 2 in 1 laptop from Aldi, it worked fine but then I noticed cracks appearing in the case near the power socket, also slight stress fractures above both USB ports.
I sent it to Medion under the warranty, but they say it's been caused by inappropriate use, well I don't know what that means, it's been sat on my table and only used to view my knitting patterns, so I don't touch it apart from swiping to next page and to plug in the power supply, it doesn't get moved.
Awaiting it's return to me unrepaired as I'm not paying another £100 to have it repaired when I've not damaged it.
It looks like a design fault to me the casing looks too thin.
PLEASE DO NOT BUY FROM MEDION