i ordered these little pads they are amazing so much better than plasters as they do stay stuck even after showering or bathing, just the right size as well, although i do have the bigger sizes too,... Ver mais
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A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Medscope is a supplier of quality medical equipment to medical and healthcare practitioners such as hospitals, GP surgeries, clinics, nursing homes, care homes as well as prisons, schools, emergency services and local authorities. Blood Pressure Monitors, Spirometer, SAD Lightbox, Doctors Bags, Diagnostic Equipment, Clemente Clark, A & D Instruments, X-Ray viewer, Stethoscope, Medical Fridge, Clothing, Clogs & Body Fat Monitor are some of the quality products offered by us at reasonable prices.
Informações de contacto
Reino Unido
- sales@medscope.co.uk
- www.medscope.co.uk
4,4
Excelente
375 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Medscope
Hi Heather,
Thank you for taking the time to leave a review, we are glad that you are happy with the service at Medscope! We hope that you will use Medscope again and recommend us to family and friends.
Kind Regards, Harriet Smith | Medscope Ltd
The original order never came after…
The original order never came after lots of enquires no one could tell me where my eye dropper was, so I had to order another and pay again!
Very unsatisfactory
22 de agosto de 2021
Resposta da Medscope
Hi Hannah,
Thank you for taking the time to leave a review for Medscope. I am so sorry you were not happy with your experience. I have spoken to our customer service team and it looks as though the courier was unable to deliver to your address, and as a result we tried to get hold of you to solve the issue, and once you got in touch we emailed you back. As we then did not hear from you again after multiple attempts a refund was issued to yourself for the order as it could not be delivered. We are sorry for the courier issues, please do feel free contact us at sales@medscope.co.uk if you have any further queries at all.
Apologies again, and thank you for the review.
Kind regards,
Harriet Smith | Medscope
Great service and product.
14 de agosto de 2021
Resposta da Medscope
Hi Chris,
Thank you for taking the time to leave a review, we are glad that you are happy with the service at Medscope and the product that you ordered! We hope that you will use Medscope again and recommend us to family and friends.
Kind Regards, Harriet Smith | Medscope Ltd
Product purchased was just what we…
Product purchased was just what we wanted, but quite a delay on delivery.
9 de agosto de 2021
Resposta da Medscope
Hi Andrew,
Thank you for taking the time to leave a review for Medscope. I am so sorry for the delay in the delivery of your order, this particular product was out of stock at the time and does usually take 2-3 weeks to be delivered due to being manufactured in Spain, this is displayed in the body of the description for the product but apologies if this was not clear on the site. We are currently now working with our suppliers to get exact lead times and also currently putting systems in place to ensure we display accurate lead times on our website. Apologies again for the delay and thank you for the review.
Kind Regards, Harriet Smith | Medscope Ltd
I’m really happy with the insoles I…
I’m really happy with the insoles I bought, great product. Fast, free delivery, thank you
9 de agosto de 2021
Resposta da Medscope
Hi Phillippa,
Thank you for taking the time to leave us a review. We are glad that you are happy with the your product and the experience you have had with Medscope. We hope that you will use us again and recommend us to family and friends.
Kind Regards,
Harriet Smith | Medscope
Resposta da Medscope
Hi Veronica,
Thank you for taking the time to leave us a review. We are glad that you are happy with the experience you have had with Medscope. We hope that you will use us again and recommend us to family and friends.
Kind Regards,
Harriet Smith | Medscope
Quick delivery.
3 de agosto de 2021
Resposta da Medscope
Hi Jannetta,
Thank you for taking the time to leave us a review. We are glad that you are happy with the experience and delivery fulfilment times at Medscope. We hope that yo will use us again and recommend us to family and friends.
Kind Regards,
Harriet Smith | Medscope
Resposta da Medscope
Hi Kenneth,
Thank you for taking the time to leave us a review. We are glad that you are happy with the experience you have had with Medscope. We hope that you will use us again and recommend us to family and friends!
Kind Regards,
Harriet Smith | Medscope
Thanks it does the job
22 de julho de 2021
Resposta da Medscope
Hi Paul,
Thank you ever so much for taking the time to leave Medscope a review. We are glad that yo are happy with the product you received from us. We hope that you will shop with us again and recommend us to family and friends.
Kind regards, Harriet Smith | Medscope Ltd
The item was months overdue
The item was months overdue. I understand the problem was with the supplier and shipping issues - possibly covid or brexit related. The sales team (esp. Amanda and Maya) was very polite and helpful each time I called and i give them 5 stars for attitude and effort. However, you do not have a system to proactively inform me of delays - despite my requests, each time I had to phone up following missed delivery dates, rather than be advised by your team of the delay. For this part I give 1 star. Hence the overall 3 stars.
22 de julho de 2021
Resposta da Medscope
Hi Harv,
Thank you for taking the time to leave a review for Medscope. I am so sorry for the delay in the delivery of your product, and we are currently working with our suppliers to get exact lead times and delivery times for products we order in. I am glad our customer service team were able to help you. We are also currently putting systems in place to ensure we display accurate lead times on our website. Apologies again for the delay and thank you for the review.
Kind Regards, Harriet Smith | Medscope Ltd
Resposta da Medscope
Hi Linda,
Thank you ever so much for taking the time to leave Medscope a review. We are glad that you are happy with your product and the experience you have had with Medscope. We hope that you will recommend us to family and friends.
Kind Regards, Harriet Smith | Medscope Ltd
Poor wrist support product
Poor wrist support product, which frayed and came apart within 2 weeks. Order only part fulfilled initially and refund slow.
17 de julho de 2021
Resposta da Medscope
Hi Paul,
Thank you for taking the time to leave us a review. I am so sorry to hear that you were not happy with the product, we have highlighted the issue with the supplier and they are aware of it. We also apologise for the part fulfilled order - we are currently working with our suppliers to ensure our lead times are quick so we can get out orders as soon as possible.
Kind Regards
Harriet Smith | Medscope
Great service & delivery was very…
Great service & delivery was very efficient. Will definitely use again
16 de julho de 2021
Resposta da Medscope
Hi there,
Thank you ever so much for the 5 starts and for taking the time to leave us a review about your experience with our service at Medscope. We hope you will recommend us to your family and friends.
Kind Regards,
Harriet Smith | Medscope
Product was sent as described and at…
Product was sent as described and at the best price
very pleased with the purchase
12 de julho de 2021
Resposta da Medscope
Hi there,
Thank you ever so much for the 5 starts and for taking the time to leave us a review about your experience with Medscope. We are glad that you are happy with the product. We hope you will recommend us to your family and friends.
Kin Regards
Harriet Smith | Medscope Ltd
Excellent prompt service
7 de julho de 2021
Resposta da Medscope
Hi Gillian,
Thank you ever so much for the 5 starts and for taking the time to leave us a review about your experience with Medscope. We are glad to have helped. We hope you will recommend us to your family and friends.
Kin Regards
Harriet Smith | Medscope Ltd
Good service
5 de julho de 2021
Resposta da Medscope
Hi William,
Thank you ever so much for the 5 starts and for taking the time to leave us a review. We are glad to have helped. We hope you will recommend us to your family and friends.
Kin Regards
Harriet Smith | Medscope Ltd
Amazingly fast delivery
Amazingly fast delivery, always professional and overall a great company to order from. Competitive prices and quality products!
28 de junho de 2021
Resposta da Medscope
Hi Julie,
Thank you ever so much for the 5 stars and for taking the time to leave us a review for the experience you have had with Medscope, we are glad to have helped. We hope you will recommend us to your family and friends.
Kind Regards
Harriet Smith | Medscope Ltd
I'd have given minus stars if I could
I'd have given minus stars if I could, I paid for your product 6 weeks ago and still haven't received it, it's for my 84 year old grandmother, who is desperate for it as hers is broken.
26 de junho de 2021
Resposta da Medscope
Hi Margaret
Thank you for taking the time to leave a review for Medscope. I am so sorry to hear that you have not received your order, we are currently looking into this matter with our supplier to find out the delivery time for this product, and our customer service team will get back to you as soon as possible with an update.
Apologies again for the inconvenience.
Kind Regards,
Harriet Smith | Medscope
Over a month still havent received my…
Over a month still havent received my order nor had any updates.
25 de junho de 2021
Resposta da Medscope
Hi there,
Thank you for taking the time to leave a review for Medscope. I am so sorry to hear that you have not received your order we have recently been having issues with suppliers and technical difficulties on the site, if you could possibly send some more information such as your order number and name to sales@medscope.co.uk and our customer service team will be glad to assist you with this issue.
Apologies again for the inconvenience.
Kind Regards,
Harriet Smith | Medscope
Resposta da Medscope
Hi Ru,
Thank you so much for your review, and we are glad that you are happy with the face shields. We hope that you will recommend us to your family and friends.
Thank you,
Harriet Smith | Medscope
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