AVOID using this company!
We booked our meet and greet to avoid stress at the airport, it was anything but.
As per our instructions we tried to call the number given to us 20 minutes prior to arrival no reply, I made a further 28 calls with NO reply we made our way to the Orange car park as advised in our paperwork, there were. O representatives anywhere. Thinking that maybe we were on the wrong Orange car park we made our way out costing £10. We went to the Orange car park next door where a representative advised that this was the incorrect car park and needed to go back to the one we had just come from, I still continued to call the number given, we went back to the original CP still there were no representatives anywhere, by this time we were worrying about our flight book in so had to find alternative parking, we made our way to the Long Stay CP only to be advised it was pre-bookings only so made our way to the Mid-Stay. On return this cost us an extra £150 on top of the £20 and our original fee to this company.
Since returning home, have I emailed them no response, tried calling them several times, eventually someone did answer the phone, I tried to explain my problem and he just hung up on me. They couldn’t care-less.
I will NOT leave this, I WILL take further action, this company should be held to account😡
4 de maio de 2022
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