Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What a difference the Manuka Baby Butter moisturiser made to my legs, compared to regular lotion! My skin stays hydrated for longer and the dry,scaly cracks have disappeared after a few weeks of conti... Ver mais

Classificada 5 em 5 estrelas

I love all the products Melvory have to offer!! Been using their products for years now. It all started with their hemp seed butter cream for my son with ezcema which helped him so much which gave me... Ver mais

Classificada 5 em 5 estrelas

I visited the warehouse store today and was greeted by one of the lovely staff who was very friendly and helpful. It’s nice to have good customer service and i love the fact that I’m supporting a loc... Ver mais

Classificada 5 em 5 estrelas

I have extremely dry and temperamental skin. It’s very sensitive and I struggle to find products I can use that don’t cause irritation and stinging. I tried melvory about 4 months ago and so far it’s... Ver mais

4,5

Excelente

TrustScore: 4.5 em 5

35 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Rotting smell after a few months

Purchased the probiotic face cream in July and quite liked it for its moisturising quality. However, by mid October it started to smell really off and rancid like it was rotten. Some days it would have brown clear liquid floating at the top. Didn’t want to be putting potentially rotting stuff on my face so I Contacted customer service and their response was to use creams within 6 months of opening (which was within date for my cream) and if it gets contaminated or smells funny, to replace it. Interesting response given one jar is $48! I had used barely one third of the jar..

15 de outubro de 2025
Opinião espontânea
logótipo da melvory.com

Resposta da melvory.com

Thank you for sharing your experience, we’re genuinely sorry to hear about the issues you encountered with your Probiotic Face Cream. Your feedback is important to us, and we take product quality seriously.

Our creams are formulated with active natural ingredients and probiotics, which can be sensitive to storage conditions such as temperature and light. While our products are designed to remain stable for their intended shelf life, we understand how concerning any unusual odor or separation can be.

We also aim to make it right: any product that appears contaminated or develops an off smell should be replaced. We encourage customers to reach out immediately so we can resolve it , including providing a replacement. Please contact us directly at info@melvory.com so we can discuss a solution and assist you further.

Thank you again for your feedback, and we appreciate the opportunity to make this right.

Classificada 3 em 5 estrelas

I tried the green tea cleanser and it…

I tried the green tea cleanser and it burned around my eyes. The probiotic moisturizer left my skin tight and dry. The lavender balm smells really good, but it was grainy. The lemon deodorant smells like a strong cleaning spray. It did not irritate my skin and I’m usually very sensitive to deodorant with baking soda. The smell is just way to strong for me and my kids.
They sent me two emails to review their products within a week of receiving their products. They offer 20-25% discount for reviews with photos or videos. I didn’t feel comfortable posting my face online. I gave my honest opinion and my reviews were not posted. Which leads me to believe they only post positive reviews. So be careful buying from them.

1 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

I haven’t even received my products yet, but the communication has been fantastic. They even rung me to notify that a product I chose had an ingredient that I’m allergic to (avocado) and recommended something else. Amazing customer service! I can’t wait to try out the goodies.

4 de setembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Sunscreen spf50 quite greasy

I purchased the sunscreen spf 50. Order communication and delivery was great. The product has a fairly neutral smell too. My lower rating is due to the very greasy feel and look of it on the skin. I wouldn’t purchase again for this reason and it didn’t seem worth the effort and expense to inquire about a refund, which as per their policy is at their discretion and buyer pays postage.

27 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

family friendly skincare!

A beautiful, Aussie business with products that we recommend to all our friends. I especially like that it’s pregnancy friendly and has no nasties for teens just starting out in skincare. Highly recommend Melvory!

27 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Keep up the good work!

Best customer service and the shipping is so fast! Have purchased the hemp seed butter for my daughter and both times the parcels arrived so quickly! Thank you so much!

1 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I love all their products

I love all their products. Especially, the Hemp Seed Butter and the new Manuka moisturising baby butter. It helped soothes and heal my kids eczema. Great customer service and fast shipping. Highly recommend Melvory skincare products!

2 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I recently received an order from…

I recently received an order from Melody. The packing was so beautiful, each of my items were safely packaged in leaving them in perfect condition for me. All of the products I ordered look amazing. After using each one my skin feels so great and all the products being cruelty free adds to the benefits. Overall Melvory has great service.

26 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Worst customer service

Worst customer service. All reviews of their products seem over-hyped. I really wanted to love the products but was let down by their customer service team. Don’t recommend.

20 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

perfection

I love These products, my skin has never felt so smooth and nourished, I have only been using them for a short time, but already I am getting compliments regarding how lovely and smooth my skin looks, from my friends.
I also love the fact with each order I am helping kids in Africa, and love all the natural ingredients that go into each product

8 de março de 2023
Opinião espontânea

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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