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Classificada 5 em 5 estrelas

I had a minor problem with the speedo not working. I messaged them in the afternoon on a Sunday and they got straight back to me with in 5 minutes and told me how to fix it. If that didn't work ( it d... Ver mais

Classificada 5 em 5 estrelas

Was travelling when Merkx bikes started to flood my facebook Did some research on these and 2 other bikes Some the other companies slow on uptake to reply any contact I had queries on how to bu... Ver mais

Classificada 5 em 5 estrelas

My purchasing experience was first class. Megan responded swiftly to my many questions on the chat & also on a live phone call as we discussed the best model for my needs. I finally ordered the MX06 &... Ver mais

Classificada 5 em 5 estrelas

Amazing bike, absolutely love it! My original one was stolen and merkx were kind and quick to help me replace it. (Get a tracker for anyone looking to purchase this bike).

Informações sobre a empresa

  1. Loja de artigos para desportos ao ar livre

Escrito pela empresa

Merkx is Australia's favourite online electric bike store! Our ebikes can thrive in any environment, effortlessly transitioning from streets to off-road trails. Our 20" Tyres Folding E-Bikes are perfect for relaxing rides through the city, but are also equipped with the speed and aggression of an eMTB. If you'd rather an ebike you can take anywhere, try our 26" Tyres Power E-Bikes. They are masters of every terrain, boasting the highest end motor and battery on the market. Our full range includes electric mountain bikes, folding ebikes, step over and step through ebikes, commuter ebikes, kids ebikes and more! Browse our website or visit showroom in Melbourne for more details.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

67 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(67)

60 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I had a minor problem with the speedo…

I had a minor problem with the speedo not working. I messaged them in the afternoon on a Sunday and they got straight back to me with in 5 minutes and told me how to fix it. If that didn't work ( it did) the gentleman, said to get straight back to them and they will sort it out. So helpful, and the bike is awesome. I bought it off the internet. I felt like it was a bit of a risk but its been a great decision.

10 de agosto de 2026
Classificada 5 em 5 estrelas

Couldn’t be happier

Bought the bike as a gift to the family. It has been great since the day I spoke to the team on the chat. The bikes is sturdy and powerful enough to get me 82kgs up a steep hill. I did have to peddle a small bit but nothing to much.Highly recommended..

15 de agosto de 2026
Classificada 5 em 5 estrelas

Amazing bike

Amazing bike, absolutely love it! My original one was stolen and merkx were kind and quick to help me replace it. (Get a tracker for anyone looking to purchase this bike).

27 de julho de 2026
Classificada 5 em 5 estrelas

Electric bike

Very helpful in answering questions. Very quick to respond and delivery was fast. All good.

23 de julho de 2026
Classificada 4 em 5 estrelas

Good service

Good service , they seem to always deliver what they promise , it was good to buy through them because you can get service and communication, bike goes good had it a couple of years , would buy through them again

24 de junho de 2026
Classificada 4 em 5 estrelas

Service was good

Service was good.
Delivery time was acceptable for such a large carton. The bike itself is easy to assemble and check everything as well. It handles good.
Not sure if the battery is Samsung.. the suspension is way to hard. Overall not bad for the price. I really enjoy riding it.

19 de junho de 2026
Classificada 5 em 5 estrelas

What a great bike already done over…

What a great bike already done over 200km and hasn’t missed a beat on or off road! Great service from ordering to fast shipping and delivery and I will definitely do business with you in the future well done and thankyou very much. 👍

25 de maio de 2026
Classificada 5 em 5 estrelas

Was travelling when Merkx bikes started…

Was travelling when Merkx bikes started to flood my facebook
Did some research on these and 2 other bikes
Some the other companies slow on uptake to reply any contact I had queries on how to build bikes in stock the responses were brilliant and sam quick
Now to enjoy a ride after putting together

Thanks Merkx brilliant customer service and support

22 de maio de 2026
Classificada 1 em 5 estrelas

Quick delivery

Quick delivery, very poor instructions, no manual, youtube video very unclear. Manual for controls very confusing and only available after delivery. Very disappointed as I still have issues with the operation of the bike and will never buy from Merkx again.

30 de abril de 2026
logótipo da Merkx

Resposta da Merkx

Hey Bradley, if you have problems with the operation let us know and we will help. Cheers

Classificada 5 em 5 estrelas

Excellent value at the price point and a fun and efficient bike to ride!…

Great responsive sales advice from Megan and received the bike within a week of ordering. It was relatively easy to assemble watching the video instructions (at half speed!)
I'm really happy with the Cargo bike for the money I paid. It feels solid and has enough power to get me up reasonably steep hill where I live. I love that the accessories are reasonably priced (I paid $60 each for the kiddie safety railing and cargo basket which I have been able to attach to the front carrier, although it would habe been good if the predrilled holes on the cargo basket were also drilled on the front carrier. It is designed to go on the back, but since I have kids in the back I needed a big basket up front. The two batteries feature is also good. I drained my first one and could switch to the second one to get home. I got about 50ks out of a single charge of both batteries, but I am living at the top of a hill so frequently using level three assist.
Basically this bike is good value in my book at $2,400 all up with accessories. Any comparable cargo bikes are about $3,500 to 4,500 with heavy price tags on the accessories (nearly $350 for a kiddie rail and seat padding on the cargo tail!). The 2 year warranty is a big bonus and I believe the customer service will be good if I need it, based on other reviews, which were also consistent with my purchase experience. There is zero branding on the bike which indicates a straight from source scenario, but this seems to have helped considerably lower the price. Overall I would recommend the cargo bike if you are looking for this type of bike for school runs etc. My daughter loves hollering to all her friends as we whizz past. She has dubbed it "Zoomer"! I was nervous because the bike is a recent addition to Merkx range and there were no other reviews. Other than the occasional gear slip which I will get around to adjusting, everything has worked perfectly out of the box and its a fun ride. Handles well on grass also with the fat tyres. Hope this review helps others who are looking. I am really happy with the extra daily incidental exercise im getting (I still need to pedal hard to get up the hills, its not a cruiser!) But this is what I was looking for.

29 de abril de 2026
Classificada 5 em 5 estrelas

It was a fast and straightforward…

It was a fast and straightforward process in all regards. Even though a little thing is still missing I learned a lot via the offered tutorials. I did my first ride out today and that on my usual daily commute and it was a full success. Service and Quality are on high level

27 de abril de 2026
Classificada 5 em 5 estrelas

The amazing S600!!

Have been using my S600 for work & paddle club commute daily for a week now. An excellent purchase! Great robust design & very well built. Excellent craftsmanship! At 35-40kg the shocks back & front, hydraulic disc brakes & wide soft saddle make for a very stable & comfortable ride. The dual motors give this bike a lot of grunt especially up hill (which is what attracted me to this model) & a very exciting road ride... The combination of gear selection & PAS setting for different topographies & conditions is key to using this ebike. Highly recommend buying a pair of rear view mirrors especially if using in urban settings. Clearly, the bike is be well set-up for offroad/ hybrid use though have yet to test off road.

Still getting familiar with the various code settings. Two or 3 more top gear cogs for downhill would make this machine perfect.

Absolutely recommend this for people ok with the heavier & more powerful ebikes. Top marks Merx/ Shengmilo!!!

31 de março de 2026

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