Michael Poole Estate & Lettings Agents Opiniões 

Dealt with Michael Poole Nunthorpe as buyers. They suggested that we use their in-house solicitors XYZ Law, we were told by Michael Poole that it would make the process faster and easier, it didn’t. We moved into our property and a few months later were sent a letter from a solicitors firm telling us to seek legal advice as our acting solicitors ( suggested by Michael Poole) had been served an intervention, meaning they had been shut down for dishonesty. Our post completion work was left incomplete despite us paying in full over £2,000 for our solicitors. We were told that to have the work complete by a different firm the cost would be £480. We made Michael Poole aware of this and how disappointed we were that we trusted their advice based on their wonderful reputation, and as a result have found ourselves under immense stress and facing financial burden. Had we not listened to their advice we wouldn’t be in this position and out of pocket. The response from Michael Poole was abysmal, they told us to avoid the cost we could carry out the work ourselves, despite having paid for this work to be done and the fact that we are not qualified solicitors- again we explained this to Michael Poole and didn’t even receive the decency of a response! We have been left with stress, financial burden and disappointment.

Leanne and Jack are so helpful and professional. Their communication is excellent and every step of the process is explained. I would definitely recommend them and would have no problem recommending them to a friend.

Amazing experience with Aslan at Michael Poole. Good communication skills and very knowledgable.

Jack was very helpful from start to finish. His communication was excellent with very quick responses. Brilliant 👏👏

Helpful and Friendly customer service.

Really helpful sorted the job for me highly recommended thanks Debbie

We both sold and purchased our new house via Michael Poole. They couldn't have helped us more. Particular shout out to Stacey who was brilliant and kept pushing things forward.

Oliver (A.) was clear, efficient, honest and always genuinely helpful in everything. He replied to emails promptly and made sure every point was fully answered. He was proactive and always available when needed. Thanks to his hard work—and without making any empty promises—he made sure we were able to move in within just two weeks, with no issues at all. I can't stress enough, a truly exceptional service by a diligent professional.

Marion and team. First class

Honestly could not fault them, they was amazing and went above and beyond to help me with a not so straight forward sale.

They are fast with responses and deal with matters and at a point in my sale I was feel very disconnected with my sale and not very informed by other people, but these guys had no problem keeping me updated and made me feel part of my own house purchase again.

I would recommend them to everyone and have already done so a few times.

The communication from Marion and the team at the Stockton branch was second to none. Many queries & questions where asked and responses where swift and concise.

The latter stages of the sale where professional and seemless to get the purchase of my property over the line as swift as possible.

Would not hesitate to involve this well established, professional & considerate estate agency again.

Michael poole sold our house within 5 days,and whenever we had problems with our solicitors or similar they were there to help us out. A big thank you to Helen Nicholson we don't know what we would of done without you.

Mark and Christine White.

We purchased our home through the Billingham branch of Michael Poole and were extremely impressed with the service we received. The communication we received from both Molly and Emeline was amazing and we felt thoroughly updated throughout the process. Moving house can be a stressful experience and this move certainly was that and I cannot thank both Molly and Emeline enough for always being at the other end of the phone when we needed them. I cannot recommend Michael Poole, Billingham enough.

We received great service and support from Michael Poole and in particular from Stacey, throughout the sale of our property. She kept us up to date on a regular basis and worked tirelessly to ensure all parties exchanged contracts on time, despite unforeseen challenges along the way.

Just purchased a property through Michael Poole Redcar Office.
Everyone I spoke with were very helpful through this process.
Many thanks and in particular thank you to Helen Nicholson who kept me updated.

I have just purchased a property through Michael Poole’s Stockton office and have been highly impressed with the service from the outset. Kathryn has been instrumental in progressing the sale to completion and could be relied upon to provide professional, timely updates.

The Stockton office team made selling mum’s house a positive experience from start to finish. Luke started by giving me a realistic selling price and some accurate insights into the process. I was kept updated throughout the sale and Emeline and Marion in particular provided timely information on viewer feedback and the eventual buyer’s progress through the process. It was nice to find that when somebody was away others in the office had access to file notes and I wasn’t left waiting for their return. Excellent service and I would use Michael Poole next time.

Very helpful service from Michael Poole, Ingleby Barwick. Leanne explained the buying process and helped to link us with solicitors, surveyors etc. She was also very supportive in guiding us.

Very impressed with Michael Poole’s letting team. A special thanks to Sarah for wise and appropriate advice and finding some lovely tenants. Would recommend Michael Poole without hesitation and I’m sure I’ll be using them again in the future! Mhorag