Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
A empresa respondeu
While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... Ver mais
A empresa respondeu
Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... Ver mais
A empresa respondeu
Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 5, Woodfields Retail Park, BL9 5BY, Bury, Reino Unido
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Amazing Customer service by Scott the manager from the Bury store very helpful. went the extra mile for me and did my laces for me

Resposta da Millets - Bury
Never bought a pair of walking boots in my life. So today I ventured into Millets Bury to tentatively have a look. I have large feet so I was so surprised that they had boots that would fit me. Great advice from Ri and I was able to use my national trust card for a bit of discount too. Very friendly will call again

Resposta da Millets - Bury
I visited Millets Bury 1184 to buy a winter hat and bag suitable for easyjet hand luggage. Calumn and Steven provided exceptional customer service. They patiently helped me find the right bag, as well as clarify the dimensions of the bag so it would be appropriate for hand luggage. I was also advised on getting a bag cover to provide water protection.
Calumn and Steven were personable, calm and highly professional in their approach. I was very impressed by their high level of customer care and client centerdness.

Resposta da Millets - Bury
Callum was really lovely and very helpful with my query. Nice and friendly guy thanks Callum for your help

Resposta da Millets - Bury
Harry was a great help today. Told him what we needed, he measured the rucksacks we’d chosen to make sure they were ok for cabin luggage, pointed us in the right direction for everything else we needed. Prices were great too. Thanks Harry

Resposta da Millets - Bury
Just like to thank Callum for such excellent customer service. Called in to buy a waterproof jacket but they did not have my size in stock. Without having to ask, Callum checked if it could be ordered on-line and also if it was in stock at any of the other local stores.
Will certainly be back to buy other products.

Resposta da Millets - Bury
Callum was friendly and helpful, much appreciated.

Resposta da Millets - Bury
Served by Callum and Leighton. Came in to return jacket from U Outdoor as requested by UO. Lovely people. Helped me to return goods. Understanding about my difficulties in hearing. Asked if I wanted to look round shop while waiting. Callum Offered advice on items I looked at. Not pushy. Came out with a Peter Storm fur lined Gillet. Love this shop. I buy from them online too. Excellent quality at excellent prices. Thank you

Resposta da Millets - Bury
Served by Hannah. She was helpful, not pushy, cheerful and knowledgeable. She was happy to take time to get boot fitting absolutely correct. Store clean and well stocked.

Resposta da Millets - Bury
Only called in for a rucksack , no pressure off Callum for a sale so carried on shopping and walked out with boots and rucksack cover which Callum pointed out that it was recommended and again not pushy . Pleasant experience.

Resposta da Millets - Bury
Callum who served us was very friendly and helpful. He helped us choose great quality waterproof pants and gloves

Resposta da Millets - Bury
Callum made sure I was happy with products chosen, even suggesting what similar brands have different styles/fits when it comes to waterproof jackets. Can’t fault him of the product at all. Overall 10/10 I will be returning in the near future!

Resposta da Millets - Bury
went to buy a tent that was marked at £131 but had to order it online where it was priced at £170 I was told if I brought in the receipt I would get a refund for the difference which I did the staff were very polite and helpful in store especially Emily who delt with me on both occasions at store,
would definitely use this store again
Thanks guy's

Resposta da Millets - Bury
Was served by Callum. He was enthusiastic, answered all my questions, very knowledgeable about the stock. A very pleasant and successful shopping experience.

Resposta da Millets - Bury

Resposta da Millets - Bury
Steven was extremely helpful I was buying walking boots for my grandson and he help us find the right shoes and an excellent fit. We even bought two tops and a hat. Super experience.

Resposta da Millets - Bury
Popped in to Millets Bury for a "quick look" and 2 pairs of hiking boots, 2 lots of hiking socks and a lightweight coat later we walked out. Served by Steven who was attentive and very helpful. Great savings in the sale.

Resposta da Millets - Bury
Took some boots in which the sole had started to come off. Only had them 5 months. Scott was great and changed them for me despite me losing the receipt. Great service 👍🏾🙂

Resposta da Millets - Bury
Leighton was really helpful, patient and knowledgeable about products.
It's our "go to " place for all things outdoors.

Resposta da Millets - Bury
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