Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
A empresa respondeu
While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... Ver mais
A empresa respondeu
Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... Ver mais
A empresa respondeu
Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 5, Woodfields Retail Park, BL9 5BY, Bury, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Good company. Service by Leighton second to none. Bury 1184. Will go there again.

Resposta da Millets - Bury
Served by Harry- very helpful- many thanks

Resposta da Millets - Bury
Excellent experience today making some purchases for walking, Callum and Emily were very helpful with getting us what we required.

Resposta da Millets - Bury
Scott and Callum are really helpful guys with good product knowledge and ready to assist. Great ambassadors for Millets it’s staff like these who are the reason customers return from choice to use Millets.

Resposta da Millets - Bury
Went to the Millets Bury store on Friday with no idea what gifts to buy. Was served by Ri and Callum. Both were more than happy to help, advise and make sure product was correct. Refreshing these days to see people enthusiastic in the role. Thanks again

Resposta da Millets - Bury
Was severed off callum and ri helped me return my online order an get a new coat thanks

Resposta da Millets - Bury
Went into our Local Millets in Bury, Lancs.
Had the privilege of being served by Leighton.
We found him extremely knowledgeable on the items we purchased, went out of his way to make sure I bought the right pair of boots. Did not feel rushed and was such a pleasant person, it made a nice change to be able to have a chat with a sales person these days all to rare.
I told his manager he was a credit to the store.
WELL DONE LEIGHTON!

Resposta da Millets - Bury
Scott at Millets (Woodfields Retail Park, Bury) was brilliant. I walked in without a clue but I told him that I needed warm, waterproof clothing and explained the purpose. He kitted me out with warm layers a waterproof outer coat and waterproof trousers all for a very reasonable price. A few weeks later I’m pleased to say that I wear the whole set every week for outdoor activities and have stayed toasty and dry.
Thanks Scott for your friendly manner and fab knowledge ☺️

Resposta da Millets - Bury
Very polite and helpful sales person who helped me find what I needed .

Resposta da Millets - Bury
Emily was really helpful with getting boots for me and my daughter

Resposta da Millets - Bury
Great service from Scott. Knowledgeable and helpful.
Good products at a fair price

Resposta da Millets - Bury
Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a few and based on feel, fit & Scott's input, I fairly quickly decided. I ended up wearing them out of the store - partly because they're waterproof and the heavens opened and also because my inner 5 year old came out and I was excited! I'll definitely be back!

Resposta da Millets - Bury
Came in with an online order that turned out was to big. I was thinking of a refund but found they had the items I needed in the sizes I needed so exchange made. Lovely staff member present super helpful great experience all round.

Resposta da Millets - Bury
Had to take somethings back today that I had ordered online, some wrong size and others not suitable. Ri at Millets in Bury was lovely to deal with, nothing was too much trouble and she dealt with everything in a polite and courteous manner. I would definitely shop at Millets again. Thank you Ri for your help today.

Resposta da Millets - Bury
Harry gave great customer service, explaining the benefits and differences between the boots to help me decide on the final pair. He was knowledgable, friendly and nothing was too much trouble.
Thank you so much 👍

Resposta da Millets - Bury
The staff Callum & Ri were most polite, friendly & helpful. The store is well stocked with merchandise well laid out. A very positive retail experience.

Resposta da Millets - Bury
Excellent service great prices highly recommended

Resposta da Millets - Bury
Great experience buying some walking shoes for my daughter at the Bury store.
Expertise, patience and a great attitude.
Thank you, Leighton and Harry.

Resposta da Millets - Bury
I was served by Callum who was very helpful without being pushy. Nothing was too much trouble for him and gave excellent service with a smile.

Resposta da Millets - Bury
I was dealt with by Callum and Leighton. They were very good - they welcomed me and were knowledgable and pleasant throughout. I wouldn’t hesitate to recommend this store.

Resposta da Millets - Bury
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