Had to return a pair of boots bought 8 months ago which hadn’t lasted. Was served by Clare who handled everything very professionally and with no quibble, even doing me a deal on a replacement. Very i... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Had to return a pair of boots bought 8 months ago which hadn’t lasted. Was served by Clare who handled everything very professionally and with no quibble, even doing me a deal on a replacement. Very i... Ver mais
A empresa respondeu
I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... Ver mais
A empresa respondeu
I had returned a pair of walking shoes as they were no longer waterproof despite reproofing them. I was offered an exchange and when the ones I decided on as replacements were not available in my siz... Ver mais
A empresa respondeu
I went into the Hexham shop where I was greeted by a pleasant young man. I was looking for a new waterproof jacket and inner fleece. A very knowledgeable female member of staff (whose name I didn’t ca... Ver mais
A empresa respondeu
Escrito pela empresa
24 Fore Street, NE46 1LZ, Hexham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had to return a pair of boots bought 8 months ago which hadn’t lasted. Was served by Clare who handled everything very professionally and with no quibble, even doing me a deal on a replacement. Very impressed, well done Clare.

Resposta da Millets - Hexham
I needed advice on a boys waterproof lightweight jacket. The staff were very helpful and I managed to get a very good jacket .

Resposta da Millets - Hexham
Email or text when an order has arrived in store as this didn’t happen

Resposta da Millets - Hexham
Popped in to buy a leatherman. Very knowledgeable staff and friendly also. Many thanks guys and gals

Resposta da Millets - Hexham
When I saw my niece wearing this jacket ,I knew it was just what I needed too. Great styling and colour with a brilliant hood that gave protection from the wind and rain.
I found this jacket online at Millets , it was a good price and was delivered within a day or two to a
Very happy customer

Resposta da Millets - Hexham
Thank you for brilliant customer service at your Hexham branch today. The staff were very knowledgable and went out of their way to help find the right products for us. It was very welcoming as I have just moved to the area.

Resposta da Millets - Hexham
Amazing helpful staff - new their products so well and helped me achieve a great fit

Resposta da Millets - Hexham
This is a very good outdoor clothing and equipment shop in the heart of Hexham. Incredibly helpful and knowledgeable staff. Its not a big shop but it really delivers.

Resposta da Millets - Hexham
I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pairs before settling on the Merrel Accentor shoes. They were reasonably priced as well as very comfortable. I have shopped in here several times over the years and always been impressed by the level of support and knowledge offered by the staff as well as the range of products on offer.

Resposta da Millets - Hexham
Millets and it seems Every other outlet asks for donations to charities.
I understand the uptick yo your brand where you can bost to the world how good you are.
However the customer pay the bill not you.
Your shop staff often have to apologise for this intrusion on what was to the customer an unwellcome begging letter.
It has a detrimental view in my eyes and give me more reason to stop shopping with you.

Resposta da Millets - Hexham
Assistant very helpful and patient!I was exchanging some shorts but the size I wanted wasn’t available in the store.She went on line and arrange for some to be delivered to my home address.

Resposta da Millets - Hexham
Claire and Ryan were fantastic today, really helpful, going out of there way to help me with my faulty I bought online from Go Outdoors. Much more helpful than Go Outdoors customer service team had been over the phone. Discussed and presented different options for me which worked best for me. Much appreciated. Thank you both.

Resposta da Millets - Hexham
Popped into the Hexham store today as I usually do when I am up on holiday.
The staff are alway friendly and helpful and it was my lucky day today as there was a sale on so I treated myself to a new pair of walking boots (Brasher)
The gentlemen serving my was very helpful and informative and I’m pleased with my new boots.
Sean

Resposta da Millets - Hexham
It was a joy to shop in Millets today.
The staff were friendly and helpful throughout my visit.
The excellent discounts only serviced to complete the shopping experience.
Thank you.

Resposta da Millets - Hexham
Great service as ever from Claire and Jay in store this afternoon. They couldn’t have been more helpful. It’s a pleasure to shop in the Hexham store.

Resposta da Millets - Hexham
The store didn’t have what I was looking for (wrong time of year for running shorts), but the young man that served me suggested a shop where I could possibly find some. He was right. So helpful, thank you.

Resposta da Millets - Hexham
The Hexham store offers a variety of merchandise that is well stocked and presented. We received excellent customer service from Jay. He was extremely knowledgeable regarding discussing the merits of the type of footwear that we were interested in purchasing. He gave detailed helpful advice. We were so impressed with the brand that he recommended and the competitive sale offer price, that we both purchased a pair!

Resposta da Millets - Hexham
All the staff were great and really helped me find what I was looking for.

Resposta da Millets - Hexham
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