Really helpful staff. I returned an unopened boot care product (not suitable for G-tex) and was very well advised on hiking socks. Jay and his assistant were very helpful.
A empresa respondeu
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Leia as opiniões dos outros
Excellent customer service! Really enjoyed getting advice from both Ryan and Jack about my new shoes. Would shop here again.
A empresa respondeu
I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... Ver mais
A empresa respondeu
I had returned a pair of walking shoes as they were no longer waterproof despite reproofing them. I was offered an exchange and when the ones I decided on as replacements were not available in my siz... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa desportiva
- Loja de malas e malas de viagem
- Loja de artigos para acampamento
Sobre Millets - Hexham
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
24 Fore Street, NE46 1LZ, Hexham, Reino Unido
- 01434 693606
4,7
Excelente
366 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly Service in Hexham Store
I didn’t need any help looking for items, but the young man on the till was very pleasant. Thank you for good service.
24 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Excellent service today in the shoe…
Excellent service today in the shoe department. Knowledgeable helpful and friendly . Thank you
23 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
The guy who served me today was really…
The guy who served me today was really helpful and gave me some good advice. He was friendly and polite. He went out of his way to check stock, give me info on sizing and complete the purchase.
Great staff.
17 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Friendly and helpful staff
Always able to find what I need, great sales and very helpful and friendly staff! Would recommend for all outdoor needs
15 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Attentive knowledgeable friendly
Attentive knowledgeable friendly service, as always. Saved me money by pointing out that if I bought ANY other item in the shop e.g. £1 flapjack, the £7.50 neck gaiter would be 1/2 price
15 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent customer service from the…
Excellent customer service from the friendly staff.
6 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent service from knowledgeable…
Excellent service from knowledgeable staff.
12 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great customer service
Great customer service, very helpful and knowledgeable on products thank you
6 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Many thanks for a pleasant shopping…
Many thanks for a pleasant shopping experience-the staff were very helpful & attentive- marvellous.
10 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Jay was helpful and knowledgeable
Jay was helpful and knowledgeable, nothing was a bother. Happy with my purchase
7 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Gr3at staff
Great price for Craghopper trousers. Staff helpful and friendly as always.
7 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff.
Took time to assist in finding appropriate outdoor footwear.
Always pleasant
28 de setembro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Helpful and friendly staff.
30 de setembro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Highly recommended
Excellent advice from knowledge staff! The Hexham store is brilliant!
5 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
I returned a pair of Brasher walking…
I returned a pair of Brasher walking shoes to Millets in Hexham yesterday, just out of their guarantee. The staff were so friendly, very efficient and so helpful. They organised a quick exchange without any problems. I really can’t praise this team highly enough! Thank you!
4 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Good product knowledge
Friendly assistance, good product knowledge. Informed of joint purchases at a better price.
26 de setembro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very helpful and friendly without being pushy
We went here to buy some maps and the staff were very helpful and friendly without being pushy. And, the maps were half price. We would definitely visit again if we are ever in the area. Thank you
2 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Enquired and bought a waterproof…
Enquired and bought a waterproof jacket. Not sure about waterproof bottoms so will go back another day. We'll informed and friendly staff.
2 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Has exactly what I was looking for
Had exactly what I was looking for - in a good range of sizes (which is certainly not always the case) - and staff were friendly and very helpful
2 de outubro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
First class!
Super helpful and knowledgeable staff, quickly found the correct style and size of trousers and were very friendly throughout
I’ll be back again!
22 de setembro de 2023
Opinião espontânea
Resposta da Millets - Hexham
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
A Experiência Trustpilot
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