Millets - Keswick Opiniões 

404
TrustScore: 5 em 5

4,9

73 Main Street, CA12 5DS Keswick, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went in with my two daughters towards the end of the day to get us all walking boots. We're experienced in buying but my youngest had "hit a tired wall", making the process of trying different boots... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wow.. what a service.. I was won over from visiting any other store. The service I received was warm, genuine, and friendly. I will definitely return to this store. Thank you so much for a very refre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was served by a young girl called Mya (I think that was her name) excellent customer service, took the time to listen to my foot issues and suggest the perfect shoe, I had previously rejected about 4... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de roupa desportiva
  3. Loja de malas e malas de viagem
  4. Loja de artigos para acampamento

Sobre Millets - Keswick

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

404 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(404)

5729 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very good service with a big smile.

7 de abril de 2025
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Good kind and very helpful service by…

Good kind and very helpful service by Caroline. She gave good suggestions and the boots have already been used and are very comfy.

27 de fevereiro de 2025
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

I bought 2 Aqua robes today in your…

I bought 2 Aqua robes today in your store. An excellent price and also excellent customer service at the till. Unfortunately I don't know the name of the young lady that served my wife and I, but she was cheerful and very helpful

9 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience at Millets

Choosing a walking boot was made easy with the help & advice provided by salesperson Mya. She listened to my requirements and made straightforward suggestions for which boot would be best for me. Mya was helpful without being pushy. Give her a pay rise!

11 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The lady that served us was extremely…

The lady that served us was extremely helpful and friendly, made us feel welcomed enough to come back throughout our stay in Keswick. The lady pointed out to us how to get the best deals which made us come back and get more.

4 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Keswick Millets excellent customer service

Bought some berghaus waterproof trousers. The price was different on the millets online store but Amy made sure I wasn’t going to pay more than I should in store. I got my trousers for a very good price and the whole process was very pleasant and straightforward. Amy didn’t make me feel uncomfortable at any point and was very helpful and understanding. Shops need more people like Amy. Thankyou

8 de dezembro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Lovely staff made visit exceptional

Visted the Keswick store on Monday and Amy was absolutely fantastic! She helped me find what I was looking for, was patient with me while I found my national trust card (that I didn’t know offered discount, but Amy kindly asked if I was a member!). She was kind and chatty and I was very grateful for her friendly service!

28 de outubro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

We visited Millets in Keswick 20th…

We visited Millets in Keswick 20th September 2024 and I bought a pair of Merrill walking trainers. Mark served me and couldn't have been more helpful and friendly, thanks Mark I am really pleased with my trainers. 😀

20 de setembro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Hi I would just like to post a rewalking polesview…

Hi I would just like to post a review of my visit today to buy walking poles in keswick shop and say how helpful polite and friendly the assistant was called Melinda I actually asked her name so I could write this if everyone was as good as her the world would be a better place people like her would have a job in my business for sure thank you and we will call again because of our experience

29 de outubro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent customer service

Having wandered around several outdoor shops in Keswick looking for a pair of walking boots.

Millets came up trumps - excellent customer service from Amy. Nothing was too much trouble.

I bought two pairs of Merrell boots size 9 & 10 one for me and the other for my son.

A very satisfied customer from Penrith.

27 de outubro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great service from Aidan in Keswick

I was served by Aidan in Keswick Millets, who was friendly and very helpful. I now have a lovely new pair of walking boots!!
Thank you Aidan.

18 de outubro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Classificada 3 em 5 estrelas

Got charged £10 to much for a Berghaus…

Got charged £10 to much for a Berghaus bag....went back into the shop and told the young lad who instantly got attitude....got my refund....will I shop there again.....NO.

13 de outubro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Waterproof shoes

I was looking for a new pair of walking shoes that needed to be waterproof and light. Kelly was there on hand with great knowledge. The shoes I purchased with Kellys help are are extremely comfortable Many thanks

5 de outubro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent customer service.

I was unhappy with the rainproof quality of a jacket previously purchased which seemed to be faulty. The manager, Mark was extremely understanding, pointing out the difference in weatherproofing between products. He happily took back the jacket and I purchased a better quality product with his assistance. It is rare to receive service to this standard so many thanks.

1 de outubro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Popped into Keswick Millets this…

Popped into Keswick Millets this afternoon, bought some great North Face T-Shirts and was served by such a friendly lady who upsold me another T-Shirt.
Her friendly and helpful manner was brilliant - Thank you.

27 de setembro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Went into Keswick shop for a hat

Went into Keswick shop to get a Tilley type hat as it was very hot and sunny. There were none on display as winter stock was on show. However, Riley said he would go up to the stockroom and check for me. He brought down a good selection of hats, one of which I bought. Great service and help from them. Great attitude to helping people, especially us pensioners

18 de setembro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great staff

Amy is very kind and amazing! We’re trying to find the right size for kids footwear and it took some time. She is very helpful and gave us trying on different shoes while teaching us how to wear our first boots! Wonderful staff!

21 de setembro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Staff member Kelly

Staff member Kelly. She found me the event shelter I was looking for even though they were not on display.
She took the time to find it upstairs and told me about National trust discount as well

14 de setembro de 2024
Opinião espontânea
logótipo da Millets - Keswick

Resposta da Millets - Keswick

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

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